1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Incomplete package. I am missing 2 items and it is impossible to reach customer service. They told me that these items are now unavailable, and that they might be able to get 1 out of 2, and that in order to have them, I had to call them back in 15 days. Since then, I have never been able to reach a person on the phone and I have received no email response.
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Rene G.
Rating: 5 out of 5
following a purchase from 19/08/2025
well passed
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Günter H.
Rating: 5 out of 5
following a purchase from 08/09/2025
Beautiful model, was not available anywhere else. Fast and careful delivery.
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Philippe C.
Rating: 5 out of 5
following a purchase from 13/09/2025
Excellent 1st order
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Rémy M.
Rating: 5 out of 5
following a purchase from 03/09/2025
From the order stage to the receipt of the ordered product, a perfect shopping experience in every way.
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Joëlle E.
Rating: 1 out of 5
following a purchase from 19/05/2025
I canceled the order after 6 months of waiting. They sent me the package. It's useless
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Francesco P.
Rating: 5 out of 5
following a purchase from 29/08/2025
All good.
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Alfred H.
Rating: 5 out of 5
following a purchase from 09/09/2025
article compliant and delivered very quickly
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Antonio V.
Rating: 1 out of 5
following a purchase from 12/09/2025
After 10 months of waiting, I will not buy anything from them again and I will say that no one I know should buy from them.
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Jean - Claude L.
Rating: 5 out of 5
following a purchase from 09/09/2025
Listening to the small problems and the serious, well done.
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Christian B.
Rating: 5 out of 5
following a purchase from 07/07/2025
With a little delay but perfect order thank you 1001 hobbies
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Philippe M.
Rating: 3 out of 5
following a purchase from 04/09/2025
Correct and appreciated purchase but laborious delivery with twists before being finally dropped off at a different relay than requested.
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Cbd A.
Rating: 1 out of 5
following a purchase from 03/09/2025
I ordered on the site and wanted to cancel before the order was shipped, I tried to contact customer service by phone or email dozens of times without ever receiving a response. I received the order, I want to return it but in the absence of contact it's very complicated, I chose this French site hoping for simplified communication, but we are far from that.
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Christophe L.
Rating: 4 out of 5
following a purchase from 09/09/2025
I haven't received everything....
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Patrice D.
Rating: 4 out of 5
following a purchase from 19/08/2025
It's a shame that the time required for preparation and shipping was so long ...
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Didier P.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very high quality figurine. Meets our expectations.
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Ricard B.
Rating: 5 out of 5
following a purchase from 10/09/2025
Good product and good service.
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Jerome M.
Rating: 3 out of 5
following a purchase from 16/09/2025
Fast and careful delivery, but an error with the pickup point (bug or my mistake). Impossible to contact customer service to change the delivery address, both by phone and through the website, the numerous attempts went unanswered.
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Patrick P.
Rating: 5 out of 5
following a purchase from 15/08/2025
Hello. The package was in perfect condition. Too bad it takes so long to receive it.
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Jean-Marie A.
Rating: 5 out of 5
following a purchase from 21/08/2025
nothing to complain about
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Gaelle S.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast shipping. Product as described. Excellent follow-up at every step. I will recommend them without any problem.
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Daniel G.
Rating: 5 out of 5
following a purchase from 06/01/2025
Delivery and service are top-notch. However, the pre-order scheduled for March was sent in September. I imagine this is a supplier issue.
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Max H.
Rating: 5 out of 5
following a purchase from 14/09/2025
Everything arrived well.
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Jean-Luc M.
Rating: 3 out of 5
following a purchase from 27/08/2025
Good products, but a very long delay simply for the absence of a "matte white" paint!
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Jacques D.
Rating: 5 out of 5
following a purchase from 12/09/2025
Fast delivery and well-protected package
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Eric P.
Rating: 5 out of 5
following a purchase from 14/09/2025
Very well
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Alain C.
Rating: 5 out of 5
following a purchase from 17/07/2025
Compliant.
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Jean Sebastien P.
Rating: 5 out of 5
following a purchase from 30/08/2025
No issues with the delivery, it's professional.
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Jorge C.
Rating: 4 out of 5
following a purchase from 26/08/2025
Everything perfect as always
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Yannick S.
Rating: 1 out of 5
following a purchase from 09/09/2025
No respect for deadlines. Double price. Impossible to contact them.
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John S.
Rating: 5 out of 5
following a purchase from 10/08/2025
They sometimes take a while to deliver. Recently I waited a long time for some items, but this was due to unforeseen circumstances, apart from that
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Donatien D.
Rating: 1 out of 5
following a purchase from 04/08/2025
Not qualitative, had to follow up several times with customer service to get my delivery. Complicated experience despite a very responsive customer service though.
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Deborah L.
Rating: 4 out of 5
following a purchase from 18/07/2025
I had already ordered from this site and I was very satisfied, but this time I ordered on July 17 and I only received my order on September 16. I understood that one of my items was not available and that they had to reorder it, but it still takes a long time to wait. When I tried to call customer service, I couldn't reach them for three days in a row... I'm hesitant to order again now. Too bad
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Jean-Michel C.
Rating: 5 out of 5
following a purchase from 30/08/2025
-Order arrived well, deadlines respected
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Patrizia B.
Rating: 4 out of 5
following a purchase from 05/09/2025
It could improve the response on changes/corrections of orders
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Jean-Louis G.
Rating: 5 out of 5
following a purchase from 29/08/2025
corresponds to the order. Too bad there is no translation in French. Level ⅛! A lot of construction work ahead.
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Giovanni G.
Rating: 5 out of 5
following a purchase from 31/08/2025
All good advice
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Philippe B.
Rating: 5 out of 5
following a purchase from 07/03/2025
very good but the references on the reviews do not mention the article directly thank you for listing the articles in your review request
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Jean Pierre C.
Rating: 5 out of 5
following a purchase from 10/09/2025
fast delivery, competitive prices
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Hendrik P.
Rating: 3 out of 5
following a purchase from 05/05/2025
Long delivery time without status update
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