Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 694 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Order always without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
excellent service received on time and .
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
The delivery was fast and the products correctly packaged. On the other hand, I am rather (very) unhappy that despite several requests where I clearly specified for reasons of availability that I did not want the order to be sent immediately after receipt of my payment, it was sent without any delay! The risk was that I wouldn't be back from my trip in time to collect the parcel from the relay point. NB: Concerning the 3 products - all as described - one of them is incomplete with a part missing (FT-17 tank).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Super service expe très grand choix prix très correct rien de plus a rajout
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
The purchase corresponded perfectly to my needs and was delivered on time. Very attractive price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
11 days to be delivered I find this delay exagÃ
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
Clear for now
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
Very good good follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
The shipping costs are high for the weight, hence my 4 stars, but the material is good.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/01/2019
If two shipments are already combined, the shipping costs could be added to one invoice. Otherwise very good processing and fast, reliable shipping.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/01/2019
In general it has been good but I had a problem and this was that I created the account and I could not access it from the computer and in the end I had to place the order through my cell phone because they could not solve the problem themselves. Apart from this everything went well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2019
The delivery time for products is a little long for an online sale. Given the cost, the customer is entitled to expect greater responsiveness. Nothing wrong with the pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Delighted to get back my ""pTi Romains"" my grandchildren are going to enjoy Me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
impeccable reception in accordance with the order. the delivery time is a little long but otherwise nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
The choice and availability of products is very good. Fast, personalized assistance. If necessary, the after-sales service is quickly sorted out. Super to recommend without hesitation.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/01/2019
The delivery was flawless. I am completely satisfied.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2019
Perfect package tracking and delivery time
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2019
Mola mogolló
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/01/2019
First purchase without problems Reception in estimated time and models in perfect condition.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2019
Very serious, fast shipments, totally reliable.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/01/2019
Accurate on time and very professional!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
delivery on time and products confirmed as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
hello always agree to say that your services are of quality nothing to add ....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Ras compliant delivery fast delivery
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/01/2019
Received product as described on the site a little long delivery time but still all regular
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
Slow delivery to relay points
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
no comment. xxxxxxxxxxxxx
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2019
comment je peux donner une note positive apres un tel resultat.commande passée le 11 janvier (delai de livraison 4 a 5j) expediée le 16 janvier (apres avoir suivi la livraison) et maintenantune livraison si tout va bien le 21 janvier.je dois être le vilain petit canard de l'année 2019.cordialem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2019
While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
The paints are of excellent quality and at a good price. Shipping is fast. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
Fast delivery, everything perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2019
I placed an order for paint to be delivered in 24 hours and after 8 days the parcel was under-sold. Apparently it's a mess in this store, finally an order that may arrive unlike the previous ones: so I will never order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2019
No problem, everything is respected by this company.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/01/2019
Despite assurances given on supply and delivery goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Very satisfied fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2019
Does not respond to emails about delivery problems, even when contacted by direct messaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Nothing to say very good if
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
nothing to complain about from start to finish
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2019
parcel not arrived thief
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
cutting of the model well finished neat work! delivery on time
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