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A
Rating: 3 out of 5
paint too old that has taken the gel very disappointed tans
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Fast and careful delivery. Quality products
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A
Rating: 4 out of 5
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
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A
Rating: 5 out of 5
item corresponds to the orderdelivery ultra fastI recommend the sitea bientot
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A
Rating: 5 out of 5
Very good telephone reception very well informed shipment r
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A
Rating: 4 out of 5
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
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A
Rating: 5 out of 5
A very smooth transaction A very smooth transaction, good and trustful information and communication. Delivered as was promissed.
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A
Rating: 5 out of 5
Excellent - everything went very smoothly I highly recommend it
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A
Rating: 1 out of 5
delay toocolis order three weeks ago still not received
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A
Rating: 5 out of 5
The service is prompt and the parts I... The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas! but it arrived promptly even if in a box 6 times too big.
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A
Rating: 1 out of 5
I still haven't received my order but I've been told that I just have to wait. I only ever ordered a model a month ago.
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A
Rating: 5 out of 5
all as expected correct delivery time right material and catalogedottimo
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V
Rating: 1 out of 5
Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
V
Rating: 5 out of 5
Terrible company overpriced charged surcharge for paying by paypal. As far as I can see they never dispatched the goods could not provide a tracking number and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 3 out of 5
Great service . Very good communication. Will use them again
V
Rating: 1 out of 5
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
V
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
A
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
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A
Rating: 1 out of 5
Terrible company Terrible company, overpriced, charged surcharge for paying by paypal. As far as I can see they never dispatched the goods, could not provide a tracking number, and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
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A
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
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Rating: 4 out of 5
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
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Rating: 5 out of 5
Absolutely satisfactory. Relatively short delivery time and product arrived at destination in perfect condition.
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Rating: 5 out of 5
I am completely satisfied
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Rating: 5 out of 5
fast and perfect condition
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A
Rating: 5 out of 5
Nothing to say except fast and efficient.
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Rating: 4 out of 5
for paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
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V
Rating: 5 out of 5
Excellent choices, swift delivery and when the inevitable problem occurs they solve it very well. I am a repeat customer and they are my go to in the UK.
C
Rating: 5 out of 5
Very comfortable and good service
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C
Rating: 1 out of 5
Very little seriousness and no professionalism at all! After placing the order and paying for it I have never received it! It turns out that by internal error they have not found out about the PayPal payment that I have made 14 days before my claim and they did not follow up the order to find out why they have not received the money. It turns out that when I asked for the order (with the reference number given by them) they treated me as if I was trying to cheat them. At the end of a very unproductive online chat I opted for the REFUND option because I will not deal with this company in the near future...or the distant future!
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A
Rating: 4 out of 5
Order placed on Monday afternoon and received on Friday with collisimo 48h so acceptable. Model as described, perfect for a first model.
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A
Rating: 3 out of 5
Manage more squarely
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V
Rating: 4 out of 5
Shocking company paid �6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
V
Rating: 1 out of 5
great service and value
C
Rating: 4 out of 5
received everything perfectly
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V
Rating: 4 out of 5
great service and value great service and value
V
Rating: 1 out of 5
Shocking company Shocking company, paid £6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
Response from 1001hobbies
Dear customer, Apparently you order was not sent we the correct shipper. We apologize for the inconvenience. Your order was refunded on the 24th of October. Best regards, The 1001modelkits Team
A
Rating: 5 out of 5
Just perfect, thanks to the whole team.
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A
Rating: 4 out of 5
great service and value great service and value
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A
Rating: 5 out of 5
Good advice and fast delivery. Very good
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