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A
Rating: 3 out of 5
Very good mail-order service (order followed by delivery) but I'm disappointed by the quality of the items purchased (Heller paints: too thick and needing to be
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Order quickly processed and delivered. Parfai
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A
Rating: 5 out of 5
Delivery quality ok for the 3rd time. I recommend
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A
Rating: 4 out of 5
The model came save and sound The model came save and sound. And ordering the item was easy to order.
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A
Rating: 1 out of 5
Hello A particularly unpleasant experience. I bought on 1001maquettes 3 puzzles in promotion my order was accepted and paid. The company then cancelled the order, stating that there had been a price error. I was reimbursed but lost a lot of time and money, especially as I lost another opportunity to buy at a good price. No gesture offered by 1001 puzzle. I will not return. Site to be avoided. There may be many more cases of this kind, as I was not spontaneously offered the opportunity to buy a puzzle.
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A
Rating: 5 out of 5
Perfect, I'll be back.
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A
Rating: 5 out of 5
Excellent - everything went very smoothly I highly recommend it
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A
Rating: 5 out of 5
Perfect service. Order received 3 days after purchase
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C
Rating: 5 out of 5
The product is perfect. It conforms to what was ordered. All very well
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V
Rating: 1 out of 5
Ordered paid immediately and then.... nothing more! I'm not impatient but when I read various reviews I got nervous and immediately opened a paypal case - especially as emails ALL REMAIN UNANSWERED! If you open a case with an honest seller you at least get a response - whatever the excuse. But here: NOTHING AGAIN! Either fraudsters at work or dilettantes. I don't know. But if you don't even reply, I have to fear the worst. My good money (for which I have to work HARD) is now in PayPal orbit. I haven't seen any goods yet. Anyone can deliver later. But not replying is the very worst! I can only warn against this store!
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A
Rating: 5 out of 5
Detailed site and serious seller
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A
Rating: 5 out of 5
Excellent!
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A
Rating: 4 out of 5
Undoubtedly a good service even if the sending of some e-mails should be done more carefully (e.g.: the reminder of transfer for payment did not wait for the usual time of execution of the banking transaction that is regulated by a European regulation). The very content of e-mails that I assume to be automatic in some cases is misleading (e.g.: confirmation of receipt of payment looks more like account registration confirmation). The prices are generally above the market average for the subjects of my interest (scale airplane assembly boxes) with few exceptions. For what has just been written, the policy of frequent discounts is valid, even if e-mail notifications tend to arrive later than the start of promotions. Of course it is sotenibile as a business choice the equation high prices = high quality of service.Otherwise the parcel arrived in reasonable time the goods were properly packed and in optimal condition.
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V
Rating: 4 out of 5
Excellent packaging to ensure there was no damage to the item however it took a very long time to arrive!!
V
Rating: 3 out of 5
delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
A
Rating: 5 out of 5
Very satisfied very good order tracking merc
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A
Rating: 1 out of 5
,delivery too long and I had to pay... ,delivery too long and I had to pay for it! Next time I will buy from Irish website or UK
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A
Rating: 5 out of 5
Very good productsfast delivery times and very responsive customer service if you have a problem.
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A
Rating: 5 out of 5
Everything is just fine. So nothing to say
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A
Rating: 3 out of 5
Excellent packaging to ensure there was... Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!!
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A
Rating: 5 out of 5
Very good site. Fast delivery. Good quality products. Experience to be renewed
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A
Rating: 3 out of 5
Long delivery time (2 weeks)
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A
Rating: 4 out of 5
Very good turnaround times and a problem with missing components was dealt with quickly by exchanges on the website and sent asap by post. I would not hesitate to make a 2nd purchase from 100
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A
Rating: 3 out of 5
DELIVERY TIME TOO LONG.
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A
Rating: 5 out of 5
All's well not
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A
Rating: 3 out of 5
Satisfied with the product but it took too long to receive the parcel. cdlt P.Favalessa
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A
Rating: 3 out of 5
Delivery time too long. 2 weeks to be delivered despite a small quantity a
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V
Rating: 1 out of 5
,delivery too long and I had to pay… ,delivery too long and I had to pay for it ! Next time I will buy from Irish website or UK
V
Rating: 3 out of 5
Excellent packaging to ensure there was… Excellent packaging to ensure there was no damage to the item, however it took a very long time to arrive!!
V
Rating: 5 out of 5
Took a bit of time to arrive. But it did come a long way. Happy with service and product....
A
Rating: 5 out of 5
Delivery times and orders well respected. I recommend
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A
Rating: 3 out of 5
The offer is very attractive, but the rates are prohibitive.
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A
Rating: 5 out of 5
Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....
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V
Rating: 5 out of 5
Took a bit of time to arrive, Took a bit of time to arrive,. But it did come a long way. Happy with service and product....
V
Rating: 1 out of 5
Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
V
Rating: 5 out of 5
Placed my order 27 days ago got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!
A
Rating: 5 out of 5
Order conformed and shipped quickly. No surprises, I highly recommend
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A
Rating: 5 out of 5
Prompt delivery and excellent packaging... Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone
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V
Rating: 1 out of 5
Placed my order 27 days ago Placed my order 27 days ago, got a status update saying my decals shipped 12 days ago......still nothing. When you call no one answers and you have to leave a message. If I ever get my order it will be my last. Terrible!
V
Rating: 5 out of 5
Prompt delivery and excellent packaging… Prompt delivery and excellent packaging - excellent. Would recommend 1001 modelkits to anyone