Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2017
nickel. email response OK. shipments on time OK helpful nice good website. So
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2017
delivery was very fast after ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2017
Pfff... I'm sick of repeating myself: order conforms, delivery is fast and the package is well cared for, customer service is top notch! I'm sick and tired of congratulating you and recommending you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2017
Very fast delivery content of my order conforms
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
fast ordering and delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/12/2017
don't bother I have closed my account don't bother I have closed my account, i will not be returning
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
All well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
The price of your models is a bit high for online sales.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
problem-free order all received on time indiqu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
This model-building site is really very good, because it's easy to use and protected, with various models in different scales and a complete range of accessories, all at attractive prices. I recommend it to all model enthusiasts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
Almost up-to-the-minute tracking. Well packaged quality model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
Super efficiency and speed, what more could you ask for Bra
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2017
don't bother I have closed my account don't bother I have closed my account, i will not be returning
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
I am very satisfied with my order
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/12/2017
SATISFIED WITH THE PURCHASE
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2017
Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered
Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2017
Product was exactly what I needed and … Product was exactly what I needed and at a very good price. Had to wait a bit, as it was coming from Europe to the US, but that was not an issue for me. Would definitely order from these folks again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
article availability and delivery time respected---------
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
Product was exactly what I needed and ... Product was exactly what I needed and at a very good price. Had to wait a bit, as it was coming from Europe to the US, but that was not an issue for me. Would definitely order from these folks again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2017
The contacts, the orders and the help have been very satisfactory. The delivery system leaves something to be desired. I had to travel 30 kms to pick up my order at the relay point. Best regards Pau
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
order delivered on time fixed good product perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Nothing to complain about so far. One comment though, please stop this annoying reminder"" validate your order"". Thank you in advance. Paul Coche
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
Nothing to say efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
perfect as usual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2017
Jolly good, but be prepared for a bit of a wait for delivery. After I'd ordered from 1001 (due to the very competitive price) I read the Trust Pilot reviews which made me wonder if I'd done the right thing. However, although the model car was delivered with all the speed of a glacier - 11 days, in these days when we're used to instant gratification - and after four emails (one duplicated) letting me know they were dealing with my order and had posted it about five days after receiving it, everything was OK despite the contents rattling inside the outer packaging box. (A little more scrunched up paper next time chaps!). Thus, all good, but be prepared to be patient while waiting for your order to be delivered
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Response from 1001hobbies
Dear customer, Thank you for your comment, we are curently looking for quicker shipping methods to improve our service. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/12/2017
all orders arrived in good condition and undamaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
High rates compared to other equivalent sites. Good service and choice l
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 30/11/2017
Goods (2 weeks) have not yet arrived. There is no response to inquiries
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/11/2017
Purchased on 10/16/17 Super Mario Bros. Puzzle Ground Pound Available delivery 2-4days. Called 1 week around Delivery within a week sorry. Bad German French accent.2 weeks around called delivery within a week sorry. so it went on for 6 weeks. Parcel came from France via the Netherlands. I only received false tracking numbers and none for DHL. The same gentleman with the French accent was always difficult to understand, not least because of his loudness. alternative numbers or employees were not available. He was quiet and relatively friendly but not much help. Constantly saying ""delivery will definitely come within a week"" in the hope that it will be right at some point doesn't help. luckily we had bought other birthday presents elsewhere. Even the Chinese would have been quicker and for half the money. Juice store never again!!!!!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/11/2017
I was very satisfied with the handling of my order. However, as the model is a Christmas present for my husband, I cannot tell you anything more about the contents of the shipment. Sorry and best regards E. Raible
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/11/2017
The delivery was fast and the goods met expectations
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/11/2017
Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???
Response from 1001hobbies
Dear customer, If you did not receive the right item, please send us some pictures by email so we can solve the issue: [email protected] We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2017
tres bienpassée commande recu tres rapidemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Excellent choice, but perhaps a few automotive models are missing, such as some Volvo 240 740 760 850 940 Berton... Some finer grit sandpaper 6000 8000 12000... Otherwise very good site! Kind regards CALLENS B
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2017
fast order good choice thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2017
Huge choice. But expensive models and long delivery times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2017
a very good site we receive orders quite fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2017
Customer service team Order Customer service team Order: 116445 Placed on 11/13/2017 05:06:45, Ordered goods: CC030-2 Pince Cravate / Tie Clip : Mig 29 Fulcrum, Shipping Carrier: DHL Shipped within 4-6 days 19,99, Total paid: $45.18. Delivered 11/28/2017 13:33 Pince Cravate / Tie Clip : Bell 206 Jetranger. How do we solve this problem ???
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Response from 1001hobbies
Dear customer, If you did not receive the right item, please send us some pictures by email so we can solve the issue: [email protected] We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 28/11/2017
Unbelievable. Parcel has not arrived yet. Disaster. Not to be recommended.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 28/11/2017
The order took 17 days to arrive. I think that is excessive
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