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Rating: 5 out of 5
many products available and fast shipping
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3, 4 and 5 stars
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Rating: 4 out of 5
excellent packaging1o mails to warn of the sending it is a little too muchsending a little long 5 days for a sheet of decals but remains very p
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Rating: 4 out of 5
Very good choice perfect shipping but high prices. Dom
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Rating: 4 out of 5
The only usual problem is the slowness in dispatching a small parcel (envelope) for a part in stock. For the rest R
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Rating: 5 out of 5
perfect! order conforms
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Rating: 5 out of 5
Service that lived up to expectations. Paint references not available elsewhere
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Rating: 5 out of 5
Good quality product, just as I expected. Parfai
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Rating: 5 out of 5
beautiful, varied catalog. Easy ordering and delivery
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Rating: 5 out of 5
Fast delivery. Thank you
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Rating: 5 out of 5
Super fast shipping!! Super fast shipping!
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Rating: 5 out of 5
Excellent shop! Excellent shop!
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Rating: 5 out of 5
Serious and fast...
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Rating: 5 out of 5
Very good site I've never been disappointed.
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Rating: 3 out of 5
Availability can be improved: when I ordered an item""in stock"" it was no longer in stock at the time of preparation, which therefore took 4 to 5 days. Otherwise, nothing to say about the information and communication provided to the customer about his order being prepared. The packaging of the parcel was absolutely perfect.
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Rating: 5 out of 5
Super fast shipping!! Super fast shipping!!
V
Rating: 5 out of 5
Excellent shop! Excellent shop!
A
Rating: 1 out of 5
delivery times far too long.
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Rating: 5 out of 5
Excellent items and excellent support! Excellent items and excellent support!
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Rating: 3 out of 5
I ordered the model but received it 1 day too late for my birthday.
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Rating: 5 out of 5
Excellent sales service
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Rating: 4 out of 5
Satisfactory transaction but shipping a bit long! With a little more speed it will be perfect.
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Rating: 1 out of 5
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
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Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Rating: 1 out of 5
Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.
Response from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Rating: 5 out of 5
Excellent items and excellent support! Excellent items and excellent support!
A
Rating: 5 out of 5
Delighted with the treatment and speed of delivery.
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Rating: 5 out of 5
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
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Rating: 4 out of 5
Order received almost on time (give or take a day) But it never goes fast enough when you're waiting for""joujoux"" :o) Quality items at very competitive prices! The only downside was that I completed my order with a jeep at -40%, which I then found on another site at almost the same price.
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Rating: 5 out of 5
Excellent service Excellent service
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Rating: 5 out of 5
After validating my order on the website, I received information by email at each stage of preparation and delivery. The products received conform to the c
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Rating: 5 out of 5
Thanks for the kit Thanks for the kit. Great to deal with.
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Rating: 5 out of 5
speed and quality of shipment
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Rating: 5 out of 5
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Rating: 4 out of 5
Well-packaged, fairly fast delivery, but not lightning fast. Very fair price (model + shipping
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Rating: 4 out of 5
nothing to report
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Rating: 1 out of 5
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
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Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Rating: 5 out of 5
Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.
V
Rating: 1 out of 5
SLOW SERVICE I still haven't received my order which was placed on June 3rd.
Response from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Rating: 5 out of 5
Thanks for the kit Thanks for the kit. Great to deal with.
V
Rating: 5 out of 5
Excellent service Excellent service
A
Rating: 5 out of 5
A wide range of models and accessories to help you achieve your make-up goals.
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