1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Current paints were missing. (Matt black). Otherwise impeccable service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Quick order to see for loyalty vouchers?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Good value for money but delivery times not respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2017
Great product range, some of which is not readily available from UK sellers. Fast dispatch and well packaged.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2017
For a month and a half now, I've been promised a refund because the items I ordered were not in stock. The company has already been reported to the Paris DDPP for similar problems. Who should I contact? Who's calling the shots in this company? Who is capable of making a simple transfer to an account that has been given over and over again? What is to be done with the word given by members of the company? Shouldn't non-repayment of the sum paid be considered theft? WHO IS GOING TO TAKE RESPONSIBILITY AND MAKE THIS TRANSFER AS IT SHOULD BE MADE? Company not serial""Hello I'm following up this matter with my manager today. Unfortunately, I don't handle refunds directly. I will keep you informed. Yours faithfully ...And 4 more days to go!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2017
Excellent service who made every effort to inform me as soon as they received the product, which was out of stock, and called me back when I was desperate to get the items ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2017
Lots of color choices. Good lead times
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2017
For my part I am very disappointed with 1001 Maquettes the delivery time is too long.the chosen products are not always available.order placed on 210217 we are on 130317 still NOTHING.I even thought for a long time that it was a fraudulent site.I strongly advise against it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2017
No problem, easy to order, on time, perfect.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/03/2017
Rubbish 14 days and no information as to where parcel is!
Response from 1001hobbies
Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/03/2017
Rubbish 14 days and no information as to where parcel is!
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Response from 1001hobbies
Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2017
Fast shipping and good packaging. Great product (tamyia clear red)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2017
Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/03/2017
The service is good and fast. The assortment is wide.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
Fast shipping wide choice of paints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2017
The package is properly protected. The delivery time is respected. I recommend this company for purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
Fast and serious very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
easy-to-view catalog and wide selection of markers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2017
Good site with many articles and well organized.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2017
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
Hello Excellent model small price careful packaging great choice do not hesitate pa
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
Fast and conform shipping very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
Fast and furious
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Verified Buyer
Rating: 3 out of 5
following a purchase from 10/03/2017
Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.
Response from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2017
Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.
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Response from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2017
Delivered faster than expected... what more could you ask for?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
box a little crushed in the packaging but fortunately no damage on opening delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2017
Very happy with the product ordered - prompt delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2017
I have never received the Metal primers that I ordered. Have not received my order. Ed Mautner
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2017
Model Alliance 489001 Great service , will use them again. Many thanks.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/03/2017
Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2017
many choices . fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
I have never received the Metal primers that I ordered. Have not received my order. Ed Mautner
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2017
I am very dissatisfied. For a payment on 19.02 and a parcel announced on my account as dispatched on 28.02 (it's not those 8 days that I have a problem with) on 09.03 I still have nothing, not even a tracking number. I've had no reply to my two e-mails. Finally this morning I reach ""customer service"" through the chat which tells me that they will ""investigate"" and send me an e-mail but still nothing. Delivery times are not respected at all and they don't seem to care. In the meantime, my son's birthday went well. And to think I was planning other orders. Very dissatisfied. Update on 22.03.20""1001 Maquette"" sent me another order (the first was""lost"") with a commercial gesture: a few more colors. This second order reached me very quickly (yesterday) and the contents are in order. So I've raised my rating from 2 stars to 4 stars. Conclusion: I'm going to try an order again in the next few weeks and months, hoping it goes well from the start.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2017
Very satisfied with the quality of the product and the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
Model Alliance 489001 Great service , will use them again. Many thanks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
Product quality delivery time no disappointment everything went as planned
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
Delivery time more than respected. Order as expected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2017
Only the delivery was a bit long. About 10 days. I'm now building the model and painting it. Please note that paint is not included in the package. You'll need an extra 20 euros to purchase it.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 07/03/2017
Propellers arrived on time all ok.
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