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Rating: 4 out of 5
Waiting time between order and receipt a little too long: ! more than 10 days otherwise nothing else to say compliant with the order would recommend this site. Me
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3, 4 and 5 stars
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Rating: 1 out of 5
to give a correct grade, you'd have to have received the package....who's wandering where? the carrier got it, then didn't...so whose fault is that? it's clear to me that I won't be making any more purchases from 10001 ...because it was supposed to arrive within 3 to 4 days... and now it's double..... so who's taking me for a fool? the deliveryman or 1001 maquettes ....who was supposed to give it as a gift to a kid tomorrow night? now it's ruined... I can't take it anymore!
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A
Rating: 5 out of 5
very good products
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A
Rating: 4 out of 5
Perfect products
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Rating: 4 out of 5
good order processing fast delivery but problem encountered at the relay point: the address no longer appeared on the parcel and the parcel had to be opened by the relay point employee after presentation of the recipient's identity card and his good faith after having presented himself several times to retrieve the parcel.
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A
Rating: 5 out of 5
I recommend good site
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Rating: 5 out of 5
new parcel well packed delivered on the date indicated other purchases to come see you soon on 1001 maquettes thanks to
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Rating: 4 out of 5
all that's missing are the shrouds""to be made with fine wire"" ...easier to write than to make
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Rating: 5 out of 5
I highly recommend it.
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A
Rating: 3 out of 5
Delivery time to Switzerland too long
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A
Rating: 5 out of 5
professional shipment
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Rating: 5 out of 5
Serious and fast company. Nothing to criticize
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Rating: 5 out of 5
order received in less time than expected
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V
Rating: 5 out of 5
Great service Great experience the model was despatched and received very quickly would reccomend
A
Rating: 5 out of 5
Great service Great experience the model was despatched and received very quickly would reccomend
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Rating: 3 out of 5
models are insufficiently protected and boxes arrive damaged.
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Rating: 1 out of 5
I did not get the model I wanted. The parts I received are accessories for a tank.
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Rating: 4 out of 5
the RC car was supposed to be yellow and not orange. It is ec""Expédié sous 2"" nevertheless article ordered on Saturday evening but dispatched only on Wednesday. However, interesting discounted price
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V
Rating: 5 out of 5
Very good store to get everything.
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A
Rating: 4 out of 5
A little long to arrive the command
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Rating: 4 out of 5
Well received my order only defect it is the time to receive the parcel: dispatched on Friday received with the point relay Wednesday. Fortunately not p
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Rating: 3 out of 5
Efficient order processing ... but disappointed that the description of the products ordered was not precise enough ... overall not sati
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Rating: 4 out of 5
delivery was on time and good quality colors
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V
Rating: 5 out of 5
Paints. Colour were spot on
V
Rating: 4 out of 5
Insanely fast delivery Shipping was very fast and reliable.
A
Rating: 5 out of 5
Well done for the on-time delivery and quality products. I recommend this site for model enthusiasts.
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Rating: 5 out of 5
Paints. Colour were spot on
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Rating: 4 out of 5
Insanely fast delivery Shipping was very fast and reliable.
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Rating: 5 out of 5
ExcellentI will continue to order from you.
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Rating: 4 out of 5
A great site
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V
Rating: 1 out of 5
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
A
Rating: 1 out of 5
I would give zero stars if possible! I ordered a model areoplane kit on the 8th of December, 2017 and it never arrived. I got an email saying it had shipped on the 17th of December and it still never came. Despite contacting 1001 Models numerous times via their website, email, Facebook and phone (answering machine, my French friend even left a message in French!) they have never responded to me. I am extremely upset as I am out of pocket and my 90 year old grandfather is missing his Christmas present. NEVER USE THIS COMPANY!
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Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 21st of December 2017. We contacted the shipper and an investigation is ongoing to check is there was any issue. We are preparing a new order to send the product again as soon as possible unless the package is found in the meantime. We apologize for the inconvenience. Best regards, 1001modelkits Customer Service
A
Rating: 5 out of 5
First order on the site and I'm not disappointed, delivery times are respected, the price is correct and the item received is as described.
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Rating: 5 out of 5
No worries from order to delivery. Products as expected
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Rating: 1 out of 5
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Rating: 1 out of 5
Incredibly long lead times. Find cheaper and more efficient elsewhere
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Rating: 5 out of 5
Package received on time and in good condition
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Rating: 3 out of 5
Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...
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Rating: 4 out of 5
very good service coli nikel everything according to my order
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Rating: 5 out of 5
satisfied too bad not all products are in stock no vallejo acrylic nor wash paint more brands of figurines would be appreciated victrix chintoys strele
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