Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3, 4 and 5 stars

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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/10/2014
the order took about 14 days the only bad thing is that it did not have tracking number but it arrived well and I like it and I will order something else another day.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 01/10/2014
Command and material set up in command excellent and very wide choice. Unfortunately, I haven't received the package yet so I can't finish the evaluation but I hope it is an inconvenience that can be resolved soon.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/10/2014
A collection of remarkable airplane kits clear and well done site. Hassle free purchasing and shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2014
It will soon be 2 months (1608) since I ordered a F4U1-D Corsair at 132eme from 1001 Maquettes. Under an attractive sign and a site that falsely puts you in confidence, you're quickly fooled 1 product supposedly available and shipped within 4 to 6 days that you're still waiting for after almost 2 months a non-existent customer service (no phone) despite several requests for explanations by email that are only answered by pre-formatted automatic messages advising you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot, the undelivered order was quickly cashed. Bi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2014
It will soon be 2 months (1608) since I ordered a F4U1-D Corsair 132nd from 1001 Maquettes. Under an attractive brand name and a website that falsely gives you confidence, you're quickly fooled: 1 product supposedly available and dispatched within 4 to 6 days, which we're still waiting for after almost 2 months; non-existent customer service (no phone calls) despite several requests for explanations by e-mail, the only response being pre-formatted automatic messages telling you that we'll get back to you as soon as possible. We're still waiting""sérieu"! to be avoided at all costs. To top it all off, they don't hesitate to send you advertising reminders for hypothetical future orders, offering you your next shipping costs when they're not even able to honor your initial order. Too kind. Oh yes, I almost forgot: the undelivered order was quickly cashed. Bi
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/09/2014
Recommended!!! I got 2 models well packaged and acceptable shipping speed
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/09/2014
Excellent repertoire of static models of all the best firms on the market ( Dragon Tamiya Trumpeter Bronco...) at honest prices. The site is very well organized to meet the customer's request needs. The only weak point is the lack of some prominent firms such as Alpine Miniatures. Overall a good place to do business and continue your passion!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2014
Order received in good time careful packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2014
plenty of choice in all models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2014
My grandson was looking for these toys and is very happy with them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2014
With slow mail, it takes a while for the parcel to arrive. But the pleasure of unpacking is well worth the wait.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2014
very good. Nothing else to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2014
Thank you for the speed and series
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 26/09/2014
Unfortunately, this rating is very poor. I ordered an AGM 109 kit in the last week of July 2014 and paid in advance. Then the wait began. Although I was able to track the shipment in the shipment tracking system, the last station where the parcel was stored simply did not deliver. I managed to contact DHL by telephone. In response, they told me when I would finally receive the parcel the next day. After seven weeks, I now held it in my hand. This extremely long delivery time was caused by the fact that my surname was misspelled although this was not my first order. Although I had described this problem to 1001modellbau several times, they only ever referred me to DHL, which transported the shipment. Even the cancellation of my order was ignored by 1001modellbau. I am no longer sure whether I will order anything from 1001modellbau again. Andreas
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 25/09/2014
I ordered two kits 2 months ago which were available according to the store and were marked green. I had paid with Paypal and then received an e-mail that the kits were not available and had to be ordered. I was put off for weeks with emails and have now canceled the order and would like my money back. A credit note should be issued but I have still not received the amount back. The store has not contacted me. I am now going to the police and reporting them for fraud.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/09/2014
although I am still waiting a few weeks for 3 ordered items I consider your COMPANY very competent and high seriousness!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/09/2014
Ordered on 0509 delivered on 1909 for products in stock it's a bit long. Neat packaging
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2014
We had a non-changeable event on 1309. My order dated 0509 with all items in stock should have been delivered on time... Alas it was not the case I asked for a cancellation of the order but without effect.... very bad opinion of this supplier. I find myself with the articles without ut
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2014
Excellent site and very efficient! Never disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2014
Perfect decals arrived very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2014
I have received my order, I ordered a week ago and my order was quickly processed . bravo I will recommend this supplier to my friends maquett
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/09/2014
I have been buying from them for a while and they always manage to meet all my requests.BRAVI.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/09/2014
Fast cheap and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2014
Good and fast Great experience purchasing from them. Delivery was good and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2014
Search Over - rescued by 1001 Modelkits Amazing! Outstanding array of Models that I could not find over many years of searches locally and through catalogs. Maintained contact throughout the order and shipping process with updates and information. Packaged well for shipment and arrived in perfect condition. Looking forward to placing another order soon.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2014
Search Over - rescued by 1001 Modelkits Amazing! Outstanding array of Models that I could not find over many years of searches locally and through catalogs. Maintained contact throughout the order and shipping process with updates and information. Packaged well for shipment and arrived in perfect condition. Looking forward to placing another order soon.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2014
Good and fast Great experience purchasing from them. Delivery was good and fast.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/09/2014
I found this site and as a first time I would say everything went smoothly...fast and always present with emails for shipping details
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/09/2014
As a first purchase I was pleased. Some items were not available right away and I was notified.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2014
good offer (free shipping) reasonable prices (not always the case!) but too long delay between payment and delivery (12 days)
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/09/2014
leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.
Response from 1001hobbies
Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2014
leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.
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Response from 1001hobbies
Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2014
Large selection of models and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2014
item received very quickly and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2014
Large selection of models of all kinds, delivered on time and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2014
I'm delighted and will recommend it soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2014
very good Everything went well. Good and professional service. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2014
on-time delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/09/2014
very good Everything went well. Good and professional service. Thank you
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/09/2014
Hello first of all I would like to tell you my case in case it helps someone to decide whether to buy or not on this website. I have made my first order of models to introduce myself in this interesting world. I placed an order on August 11 for a value of 23845 Euros (a sailboat and some other little things) well the case is that everything was fine until August 13 that they sent me the order as indicated in an email informing me that it would take 5 to 7 days. When I saw 2 weeks later that it did not arrive it seemed strange to me but I decided to be patient and send them a couple of emails that of course they have not answered. My surprise was great when last week I went to see if there was any news on my order and when I went to enter your page they had deleted my user (with order and all) in fact I tried to register again and allowed me but my order did not appear anywhere. Of course they have not replied to the email I sent them. Today is September 12th and I still haven't received it yet, I don't think I will. I don't understand how this company still works, although I guess they won't do the same to everyone. In any case if I were you I would not buy from this site in case the same thing happens to you as to me. The only thing left for me to do is to wait a little longer and denounce before the authorities and the
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