Customer reviews of 1001hobbies

Good product range for model making. Rarer items also available. Timely delivery. The prices are right.

Indeed I am very satisfied. The deadlines were respected, the products ordered and the parcel were in very good condition.

I placed my order on May 29, 2014, today is June 12, 2014, and I still haven't received anything. What's more, some CHRONOPOST delivery drivers systematically put a delivery notice on the pretext that I'm absent (whereas most of the time I'm at home).

The truth is that it is a good service at a reasonable price they provide data and shipping dates with a huge stock where you can find items that do not appear on other sites. It is interesting to have this reference

Great service fast and on time cmd promised on site prices a little higher but more complete catalog

Package arrived all ok very well followed by messages on the various steps from order to shipping etc.

They are very fast and I am very satisfied

Good experience I have been looking for a hard to find part. It was not immediately available, but I was kept informed on progress. The part has been received in good condition. It was well packed. Thank you for excellent service! Mike

Good experience I have been looking for a hard to find part. It was not immediately available, but I was kept informed on progress. The part has been received in good condition. It was well packed. Thank you for excellent service! Mike

WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.

WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.

Good but delivery times a little too long

No worries, everything went smoothly.

Two weeks to receive the order. Little or no information during the process. There is no way of knowing if the product is in stock or not, so you buy blindly, since at no time do they inform you, I guess so that you don't refuse. There is also no tracking of the shipment by the courier company. In short, there is room for improvement at all levels.

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Hello I made an initial purchase from you in complete confidence. On arrival I have a broken item, so I'm disappointed. I think that some fragile items should be more protected. Otherwise the rest is fine. Cord

Wide choice eveloceed and inexpensive shipping.

Very interesting for after-market or rare kits. Many references available or supplied very quickly

Very competent for shipping and serialisation

There's no doubt that n1001 Maquettes offers a wide choice of products, from hardware models to various products (paints, glues, etc.). However, order processing could be improved. For example, for a payment accepted on 2305, I received a message the same day announcing that the order had been processed, then three messages on the 29th and 31st announcing that the order had still not been dispatched due to a product backlog. It was only on 0206 that I received the dispatch message. At no time was I told what the missing product was, what the expected delay was, nor was it suggested that I give it up or replace it with something else. In short, a beautiful catal

Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.

Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.

I find that the delivery time is not respected the package arrived opened fortunately that the objects were not damaged ...... on the other hand the models were in conformity with what I had

Good catch-up after a bad first experience. The free shipping on this shipment makes up for it. The problem is that I think there's a problem with the email communication of the order status. The 1st time I received several extremely contradictory emails about my order and now I've received 2 emails on the same day 3 hours apart telling me that my order has been dispatched. I don't think it's been dispatched twice... :) . To be reviewed, otherwise all good this

I received my order yesterday and I am very satisfied. Thank you very much

On-time delivery and in excellent packaging. The purchase was the subject of a gift and the recipient was satisfied

I hope you can also find American NASCAR and INDY championship car models.Otherwise, the choice is wide and satisfactory

Everything was in order for this shipment. Sincerely J.C.

EXCELLENT NAVIGATION OF THE SITEFACILITY OF CHOICE EDI CONFRONTORIPETOTEMPI WAITING TIMES A BIT LONG

Impeccable service.

I find the delivery time a little long for me. two weeks waiting. but I am quite satisfied (see the note) thank you M levraux

Magnificent metal miniatures to complete my grandson's collection. Too bad the French tanks from 39-45 are missing.

BONJOUR BIEN ÉVIDEMMENTJE SUIS TRES SATISFAIT.VOUS AVEZ RÉPONDU A UNE PETITE COMMANDECE QUI VOUS CLASSE DANS LA CATEGORIE DES COMMERÇANTS SERIEUX ET RESPONSABLES.DE CE FAIT JE VOUS PASSEZAI D'AUTRES COMMANDES. THANK YOU! G.BOURGARY

Hello! Good news: the letter carrier has just come! The 1001 Maquettes parcel is in the box.... of course! Everything OK Good service, reasonable delivery times, good follow-up... Brav

I can think of nothing that is wrong with 1001 Modelkits I found some items that were not available from other dealers, so I ordered what I needed from 1001, and even though what I ordered was stocked at their overseas supplier, I received my order within 15 days of order being placed.

delighted with my order

I can think of nothing that is wrong with 1001 Modelkits I found some items that were not available from other dealers, so I ordered what I needed from 1001, and even though what I ordered was stocked at their overseas supplier, I received my order within 15 days of order being placed.

Top ! Fast delivery and careful packaging! Very bi

Shipping department excellent - information is passed on promptly If an item is not available, alternatives are offered (voucher) Item that was initially no longer available could be successfully procured. I can highly recommend 1001 Modellbau!!!

I am very satisfied with the processing of my order, but I was only lucky to receive the parcel when it was delivered. The parcel did not have my full address on it. The postal worker found me in his database and then reached me personally, otherwise the parcel would have been returned. So only with a lot of luck.