Customer reviews of 1001hobbies

I recommend the site for its reliability and speed of delivery, perfect packaging.

For years I've been surfing between several ..... sites, sometimes with bad surprises, and often with good ones! I rank 1001 M among the very good in terms of choice and responsiveness when ordering. Well, I'll be back

All went well

I bought a model I could not find on other sites (SM.79 Classic Airframes 148). The model is very nice for us Italians a classic (unfortunately not produced by Italian firms in this scale). The service was optimal package well made and delivered on time tracking on time and easy to find on the site. Also the price seemed to me more than good and the shipping costs average. The site is great and very well stocked only note I noticed that some prices are above average and some below. Also convenient is the shopping cart which is not deleted as is the case with other sites. allowing for additions and rethinks without rushing.

Even if there is a problem, customer service solves it. You don't feel let down

this is a good way to buy

ITEM CORRESPONDS TO THE DESCRIPTION PERFERCT PACKING AND SHIPPING TIME ALSO

RAS fast easy honest prices and a real catalog provided

To be kept in mind for future orders delivery time met... definitely recommendable!

They have difficult items. A bit expensive shipping costs to Spain.

All good and perfect

Fast and reliable

Product very well detailed, fast delivery and very tight costs, highly recommended seller, sure I will buy more product.

Everything was perfect. I am fully satisfied. Merc

Nearly 10 days after the order still nothing received after more than 2h30 of telephone waiting enamelled of several hang-ups to the systematic nose one deigns finally to speak to me by making me well understand that I e them ..... Unacceptable sales and delivery behaviour. Ghostly after-sales service, abusive shipping costs, in short, a seller to be avoided. Pay him preferably with paypal in case of problem possibility to open a dispute is to hope for a refund If the package is lost. With paypal, if a dispute arises, the seller must provide proof of shipment. However, 1001 shipments seem to be random and not their main concern, so taking a few precautions is essential, and it's not over yet. After 2 complaints, 1 phone call and 1 e-mail, they promise delivery but forget to say when. I'm afraid I've invested too much and never receiving my model seems extremely risky.

I am happy with my order. Well packaged. I only regret the delay a little long for my taste but it is still largely supporta

as advertised site to be recommended fast delivery very good quality of my articl

out of three planes bought two are without the plastics for the cabin windows shameful!!!! I will NEVER buy anything again!!!

Delivered on time and without problems

very good opinion of 1001 maquette product arrives on time.

I placed an order on 12012014regorally paid with bonificotutti products available!!a oggi (0102) mi vedo cancellare un prodotto perché non disponibilelo same that still remains available in the catalog..e io ho aspettando quasi un mese per poi vedermi modificato l'ordine..non ho parolespero almeno in un rimborso visto che sono andati oltre a tutte le condizioni di vendita pubblicate sul sito.

All good except for one thing and that is that it took a long time to receive the package + 15 days.

Content of an e-mail sent by me to kontakt@1001modellbau on January 29, 2014 but not yet answered: Dear Sir or Madam, About an hour ago, the Italeri C47 Skytrain 1:72 model kit I ordered from you was unfortunately delivered by DHL in a miserable condition. A truck must have driven over it (see attached photos!). You can no longer build a model from this kit! Since I paid in advance via paypal including the transportation costs, I expect a delivery in proper condition. What happens now? I expect a reply e-mail from you immediately. With (still) kind regards Walter Schmölling I hope to receive a response here!

I must say I am 1001 percent satisfied.....very punctual delivery time

Payment for an available kit was accepted 9 days ago then no more news. Solicited by email no response. What are they up to? This behavior is unacceptable: they collected the money where is my model?

Aircraft model packaging and package smell very strongly of nicotine that is very disgusting. Otherwise everything is great.

reliablegood choicettime brands proposed

there were delays in delivery but these were communicated without being asked so as a customer you feel that you have been treated correctly - thank you again! gladly again!

was my first purchase from their store... fabulous service prompt in answering my questions and quick in shipping the merchandise... RECOMMENDED...

On the whole, everything went well. One delicate etched part was slightly bent. It could have been packed a little more carefully and sturdily. But it's not a problem. I would be happy to order from you again.

hello order processed quickly and without problem kind regards Alain LI

Hello, since you're asking for my opinion, here it is: I'm surprised that I haven't received my order yet, since I've placed orders for similar products on other sites and they've already been delivered. On the other hand, I'd like to congratulate you on being much quicker than your competitors when it comes to direct debit. However, I hope that I'll be delivered, even if I won't be taking legal action for a small loss.

Nothing to say my orders were satisfied

Very nice site, lacks a bit of choice on self-assembly fire engines. I recommend

After 1 month, still no order, despite confirmation by e-mail that the products had arrived in their warehouse. Dear Supplier Keep your commercial gifts it's not a price problem but a lack of respect for the customer. No exact information on the problem with the order tracking emails false an order from January 4 an arrival in your warehouses on January 12 (email sent by you) 3 times by phone you confirmed a departure the same day a written confirmation on the 22nd validating the sending of the order we are the evening of the 30th and no order delivered. E

NOTHING BUT LIARS AND THIEVES Placed my order for two items that were stated as in stock with a delivery in 10 days from their US store. After I finished with the PayPal payment I was sent a conformation email that stated the items were overseas and to expect 15 business days for delivery. The items would be sent to their US location and then mailed out from there. They stated that the process to arrive at their facility would take 7-9 days. Already being frustrated with being lied to I emailed the company on day 10 to find out the status of the order. Their response was ""It appears that two of the products you have ordered is unavailable and unfortunately we do not know when it will be again. Following your request, we will refund USD 48,49 on your credit card or Paypal account.""At no point did I ask for a refund nor was there ever a refund! I ended up having to open a Paypal dispute that was escalated to a claim which I was awarded the money. DO NOT BUY FROM THIS ONLINE RETAILER-THEY ARE NOTHING BUT LIARS AND THIEVES!

NOTHING BUT LIARS AND THIEVES Placed my order for two items that were stated as in stock with a delivery in 10 days from their US store. After I finished with the PayPal payment I was sent a conformation email that stated the items were overseas and to expect 15 business days for delivery. The items would be sent to their US location and then mailed out from there. They stated that the process to arrive at their facility would take 7-9 days. Already being frustrated with being lied to I emailed the company on day 10 to find out the status of the order. Their response was ""It appears that two of the products you have ordered is unavailable and unfortunately we do not know when it will be again. Following your request, we will refund USD 48,49 on your credit card or Paypal account.""At no point did I ask for a refund nor was there ever a refund! I ended up having to open a Paypal dispute that was escalated to a claim which I was awarded the money. DO NOT BUY FROM THIS ONLINE RETAILER-THEY ARE NOTHING BUT LIARS AND THIEVES!

It should be said that the instructions will be in German and English, as they are very brief.

This is the first time I've used this company. I find the choice important and the service perfect. So to be continued

professionalism and fairness.