Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2022
Bonjour bien recu il manque encore 1 puisque j'avais commande DEUX (2) salutations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
Received my order in 2 deliveries (4 and 5 weeks after my order). There was a delay with one of the products but everything arrived safely. It took a while but I'm not disappointed with the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2022
not quite the quality you'd hoped for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Seriously...
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/06/2022
It took a long time for an order in Spain. I placed an order, and after 3 days of waiting, I bought the same thing from another store, and it arrived before the original order. I sent a package by post, it arrives sooner to other countries, than the method used by 1001 hobbies. Maybe I'm wrong, and their warehouse is in Singapore.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2022
Very long for a delivery order placed on 2/06/2022 delivered on 17/06/2022 then you do not make any commercial gesture for the customers of long date From now on I will go to see elsewhere
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/06/2022
Fast delivery. Everything was perfect.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/06/2022
after initial problems due to the loss of the first shipment by dhl. the second shipment worked great. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2022
It's very good!!! and very fast! Thank you .
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2022
1 month waiting to be reimbursed and 0 response on the location of my package...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/06/2022
My package was delivered on tracking but I haven't received anything in my mailbox. Customer service is no longer responding to me.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/05/2022
Serious,reliable and quick in service.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/05/2022
I still haven't received the order and it has been 18 days, I don't think this situation is logical. If I am not going to receive it, I could get my money back.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2022
Order error
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/06/2022
Everything went smoothly and without complications.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2022
All
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Verified Buyer
Rating: 3 out of 5
following a purchase from 05/06/2022
I ordered the model kit and the advert stated immediate shipping but it took two days to ship arrived quite a few days after the estimated arrival time. Having said that it arrived in decent condition and the kit seems to be intact. Still not happy considering the cost of postage.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 06/06/2022
Article was different from the picture.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 26/05/2022
Never received- local post office indicated delivered but it wasn’t - they can’t find package - I know it’s not entirely the fault of 1001 but I am much less likely to purchase from again
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 03/06/2022
The delivery was made with delay compared to what was advertised
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/06/2022
well packed , well sorry it was clear bubble plastic. otherwise very satisfied
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Verified Buyer
Rating: 1 out of 5
following a purchase from 26/05/2022
Slow and no tracking, bad attitude
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2022
I'm missing a puzzle
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2022
My delivery was blocked due to an out-of-stock condition on three items (not visible when I placed the order... too bad! ). Delivery took a fortnight and was unblocked following my reminder. Well, all's well that ends well! But we can do better! Thank you so much.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/05/2022
Prices for kits are quite high, postage rates are stratospheric
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2022
Expensive and time-consuming delivery (more than a week for problems)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
good site, delivery time a little long but given the economic situation it's normal.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2022
Received on time. The outside of the parcel was perfect, but inside the packaging was damaged. Quality of preparation not great
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/05/2022
No comments so everything is fine
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2022
very dissatisfied, my order is missing a product that you don't have in stock. And you haven't replied to my e-mail about the missing item in my order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2022
Article incomplete, Missing remote control, charger, battery, servo motor and servo receiver. Crooks, to do.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/06/2022
Good article, variety on website and delivery information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2022
The only downside is the red color, which is a bit annoying when you want to repaint over it.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/05/2022
I received my order in only a few days - not bad considering that I'm in Colorado. I received exactly what I ordered, so I am happy with the service.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/06/2022
Correct about the product but delivery was delayed 4 days longer than advertised.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2022
Order of April 28th received on June 9th Too long
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 23/05/2022
Response to order was prompt and adequate. Did find 3 weeks between time of order and time of delivery to be very long.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/05/2022
Too many fiddly bit and not as big as I thought
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 24/05/2022
The time between ordering and delivery takes way too long.!1 in my facade almost 3 weeks !!! with no notice or notification.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 24/05/2022
Thought I was buying from the uk as the web site was .co.uk took ages to arrive as it was from France, had I known this then would have expected a longer delivery time, will buy from them again when not needed quickly, products were as described and packed well
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