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A
Rating: 3 out of 5
Delivery a little long due to product not being available...prices of rc items a little expensive
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Good experience, except that it was in the post office for 4 days without moving.
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A
Rating: 3 out of 5
The first two deliveries were perfect. For the 3rd, I've been waiting for 13 days (order placed on 11/01) and only received information on 21/01.... One item was advertised for immediate delivery but ended up being out of stock.
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A
Rating: 3 out of 5
My opinion in two points: 1 the scale model. Nothing to complain about, it's exactly what I ordered. 2 the delivery time. A long, long time... I ordered it... last year!
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G
Rating: 3 out of 5
Ordered 5-1 and delivered 18-1
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A
Rating: 1 out of 5
Items advertised as available at time of order and then out of stock. Do not keep informed. Not very responsive to emails. When the order finally arrived, one item was missing. I had to file a claim to get a reply telling me I would be reimbursed because the item was unavailable. If I hadn't complained, I wonder if I would have had a refund, which to this day hasn't happened! They were gifts for Christmas... I will never order from this site again.
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G
Rating: 4 out of 5
The boat has finally arrived,had to wait a long time ...but whether my grandson has already made the boat I do not know.We have to wait until we have been with him
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C
Rating: 1 out of 5
I have NOT received my order yet and it has been a month since it was shipped, when will it arrive? I have sent emails asking for an explanation, replied despite this survey and no one has contacted me Can you give me an explanation Thank you.
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G
Rating: 1 out of 5
Order never received
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G
Rating: 3 out of 5
The website itself is not bad, but the commission could be better, I did not get a response when I asked where my order stayed, eventually I did receive my order after 3 weeks. It looks like it is a site from the netherlands but turns out to be from france.
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C
Rating: 1 out of 5
Not a very serious company.
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V
Rating: 1 out of 5
No communication during order process, nobody returning emails whilst trying to contact customer services. Be careful of measurements for things on the site aswel as I bought the wife a purse after reading the measurements and it ended up been a good 3cm bigger than stated.
G
Rating: 1 out of 5
My set never arrived, I am now really disappointed in this store
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A
Rating: 1 out of 5
Order made on 5/01 and still not received. The site does not respond to email or phone. This is my first order and certainly my last.
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A
Rating: 4 out of 5
your "google type" machine translations are literally laugh-out-loud funny: a Soviet tank crew, great for a Russian tank crew!
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A
Rating: 1 out of 5
I ordered 11 jars of model paint, paid and received only 2 jars!!!
After trying to get in touch on the phone with the lines still busy, I sent an e-mail to which I hope to get an answer...
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After trying to get in touch on the phone with the lines still busy, I sent an e-mail to which I hope to get an answer...
G
Rating: 4 out of 5
Something had gone wrong with the addressing. As a result, the package was delivered to No. 22 and not No. 2. In your address information it says 2 and further on a stray 2. But everything else turned out fine.
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C
Rating: 4 out of 5
All good, as in other orders.
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V
Rating: 3 out of 5
The only issue that I had was with the M4A3E8 Sherman Thunderbolt IV. Upon receiving it and opening the box I noticed that one complete Sprue (B Sprue) was missing.
A
Rating: 4 out of 5
Impec les amis,un simple bémol:amazon est beaucoup plus rapide.merci à vous
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A
Rating: 4 out of 5
Mail order service.
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C
Rating: 1 out of 5
My shipment was lost and after 8 messages and 45 days they have informed me that they will refund my money.
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A
Rating: 4 out of 5
Good site, I was able to find the carpet at a good price, I just had to be patient for delivery.
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A
Rating: 4 out of 5
Website could be improved.
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G
Rating: 4 out of 5
Great site. Lots of content. Good prices.
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G
Rating: 4 out of 5
Beautiful and clear website
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A
Rating: 4 out of 5
Very pleasant telephone reception and explanations as to why there was a slight delay in delivery, which in the end turned out to be quick.
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A
Rating: 1 out of 5
Ordered early December, still nothing received
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V
Rating: 4 out of 5
All went well
C
Rating: 4 out of 5
WHILST I FIND THE SITE GOOD I THINK THAT THE POST AND PACKAGING CHARGES COULD BE LOWER
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A
Rating: 1 out of 5
Order never received, no one answers emails or phone calls.
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V
Rating: 1 out of 5
I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.
A
Rating: 1 out of 5
Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed
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V
Rating: 4 out of 5
Very good.
C
Rating: 1 out of 5
Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.
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A
Rating: 4 out of 5
They're having trouble finding what I'm looking for.
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G
Rating: 1 out of 5
Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long
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V
Rating: 3 out of 5
Very good offer in the store. Unfortunately, the packaging is inadequate and the goods are inadequately protected against damage, especially when traveling across borders. The delivery times are comparatively quite long >2 weeks.
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A
Rating: 1 out of 5
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
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V
Rating: 1 out of 5
Never again.
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