English 
A
Rating: 4 out of 5
Shipping times can sometimes be long. The site lacks information on product availability. But the sales department is responsive and adapts to complaints.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 311 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
I'm disappointed, I was expecting an A4 decal and I only received a 25mm x 85 mm sticker, I was misled about the article
Translated reviews
Response from 1001hobbies
Thank you for your comment. The 1/72 decal sheets are rarely on an A4 sheet. We regret that you are disappointed, but if you wish, you can return the item to us.
Sincerely, Laure
Sincerely, Laure
G
Rating: 3 out of 5
Expensive shipping costs nr Netherlands
Translated reviews
A
Rating: 3 out of 5
Fine, but I made two orders a day apart, and the sum of the two gave me free delivery.... One was sent to my address and the other by mondial relais , with both delivery charges.... Go figure. Too bad.
Translated reviews
A
Rating: 4 out of 5
Delivery a little long but otherwise super happy with the items ordered!
Translated reviews
A
Rating: 4 out of 5
The ladybug is very pretty, a carbon copy of the one in the Disney film. Nevertheless, I didn't think it was so tiny.
Translated reviews
A
Rating: 4 out of 5
Site very rich in industry articles; easy to navigate with filters. Payments according to regulations. Shipping on time estimated. Average shipping tracking. I did not find the Favorites items page as a memory for future purchases.
Translated reviews
V
Rating: 4 out of 5
Good offer. Shipping costs a little high.
Translated reviews
V
Rating: 4 out of 5
Well packed and good updates only negative is that it needs to be clearer how high costs can be as item from France cost almost 25% in customs fees. Would have brought from outside EU as their charges are less
V
Rating: 4 out of 5
I like all the stuff you have.But things are out of stock to often,are I would purchase more
V
Rating: 4 out of 5
So far everything has gone well. Shipping time is quite long.
Translated reviews
A
Rating: 3 out of 5
Hello, I had ordered the DS 19 for the 60 years of citroen, included in the box the convertible ref: 80795. In your quote it is still there and you have sent the ref;1000567950 hardtop, too bad I want the convertible.
Translated reviews
G
Rating: 4 out of 5
The delivery notification was not opening. This in contrast to previous orders. Nicely taken care of though.
Translated reviews
A
Rating: 4 out of 5
Very good as usual
Translated reviews
G
Rating: 4 out of 5
The site has gotten better (faster), however, it did take about 4 weeks for me to receive the products.
Translated reviews
A
Rating: 4 out of 5
Honestly I try the site very easy and intuitive, however I would like a more detailed description of the products for sale so as not to run into mistakes in purchasing and returns
Translated reviews
A
Rating: 4 out of 5
Fine
Translated reviews
C
Rating: 3 out of 5
The products were as ordered, but it took a week to arrive, one package came perfect and the other completely dented.
Translated reviews
G
Rating: 4 out of 5
Fast correct delivery
Translated reviews
A
Rating: 4 out of 5
Order delivered promptly with no problems. The only drawback was that one of the kits must have been quite old, and some of the paints supplied with it were dry. The little nephew was still able to make his model (it's always useful to keep paint pots :) ).
Translated reviews
C
Rating: 4 out of 5
The experience has been good, I recommend this store.
Translated reviews
V
Rating: 3 out of 5
Used your website I clearly selected the item I desired but unfortunately there is a mistake with the website so very disappointed this has happened. I also think the website should have a language selection I like France but too much French language on website. More language friendly please!!!
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 3 out of 5
Shipping and timing are good, but i find some products completely overpriced!....having chosen an item at the time on the market "out-of stock" I paid, in my opinion, dearly for the exclusivity.....Naturally all with my own knowledge.
Translated reviews
C
Rating: 1 out of 5
They brought the package with the product inside broken and scattered. I have sent several times the photo of the package with the broken product, and I still have not received a solution.
Translated reviews
Response from 1001hobbies
Dear Mr. Dear Mr. As a result of the photo sent, we inform you that we have resent the product. We wish you a good day.
A
Rating: 4 out of 5
I'm pleased to see that you're keeping up with your mailings. However, it may not be necessary to send so many e-mails.
Translated reviews
A
Rating: 4 out of 5
Order in line with my expectations. The only downside is the rather high price compared with your competitors.
Translated reviews
A
Rating: 4 out of 5
careful shipment.
Translated reviews
V
Rating: 4 out of 5
The goods arrived in perfect quality and undamaged in high-quality packaging. The information about the delivery status is also sufficient. However, I do have reservations about the delivery time. Almost two months is simply too long. Please remedy this.
Translated reviews
C
Rating: 3 out of 5
I bought a model for more than 60€ and it leaves something to be desired for the price it cost. I paid 6€ for shipping and about 3€ for it to come gift wrapped, and it took longer than estimated (when at the time of purchase no one warned about it or put it on the website, then already put it in the item description), and the wrapping was a crappy wrapping paper with nothing else.
Translated reviews
C
Rating: 4 out of 5
I would put 5 stars, but the time between purchase/payment and receipt, in my opinion is still long.
Translated reviews
C
Rating: 4 out of 5
The only problem is how long it takes for orders to arrive, this time almost a month, otherwise everything is fine.
Translated reviews
A
Rating: 4 out of 5
Very accurate and punctual
Translated reviews
A
Rating: 4 out of 5
Good interpersonal skills
Translated reviews
A
Rating: 3 out of 5
very badly precut figurine.quite disappointed this time
Translated reviews
A
Rating: 4 out of 5
very clear and efficient
Translated reviews
A
Rating: 4 out of 5
Quick delivery and proper packaging, never had any problems don several orders. Only 4 stars because I only give 5 if there were problems resolved to my satisfaction and with them I never needed to contact customer service.
Translated reviews
V
Rating: 4 out of 5
Great service,kept up to date on delivery times etc,would recommend this company
A
Rating: 4 out of 5
Easy-to-use site, fast delivery
Translated reviews
A
Rating: 4 out of 5
Too many ancillary costs
Translated reviews