1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello I am happy and a little disappointed with my order received in kit to assemble oneself good I recognize that the product is of very good invoice after the assembly to be made
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2021
Are you used to it? Items are not delivered within the timeframe specified when the order was placed. Too bad. Otherwise RAS
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/09/2021
In the case of my last order I would say that I got it fairly quickly. About the navigation I find it not very easymaybe I am wrong in using it. Certainly there is a large assortment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
Everything is perfect as usual
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/09/2021
great phone support, great delivery with perfect packaging, just a little long delivery.I will definitely order again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2021
OK DELIVERY BUT VERY DISAPPOINTED BY THE CONTENT OF THE BOX WITH NO POSSIBILITY TO IMPROVE IT
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 07/09/2021
Smooth and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2021
The items I chose are of good quality, although I was a little disappointed with one of the pieces, as I thought it was a medium size, but it turned out to be a small one. Still, I'm very happy with my purchase.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/09/2021
An Expedition department made up of people incapable of preparing an order correctly. Product missing on delivery, difference between the BL and the order, barcode labels rendering the purchased product unusable...... unheard of! The only positive point was a customer service team (Laure) who fought hard to repair the errors as best they could.... All this with an appreciable cheerfulness. But hey.... I won't be ordering from this site again
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2021
Very easy
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/09/2021
The payment method is complicated. At least the first time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2021
I hesitated to give it 5 stars because I like the site, the products (easy model) and the value for money. Delivery is generally not very fast (at least a week), which is why I gave it one less star.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
Order received on time
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/09/2021
I forcibly purchased the same model the Red Brown's Fokker triplane because it was mistakenly presented to me in 1.24 scale.Qyandi the package arrived I found it a 1.32 scale.Sato that I work on 1.24 I had to get another model and make sure it arrived in the required scale.This was not how I voke it.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/08/2021
Long waiting time to receive the product, however, it was received with the necessary care to receive it in perfect condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Package very well packed. Very professional.
A few concerns about the site: Normally in the French overseas departments, pricing should be exclusive of tax, as we pay sea taxes upon receipt.
A LOT TOO MANY out-of-stocks displayed, which certainly attracts customers but gives a bad user experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2021
The 1001 hobbies website presents the available products very well. My order was delivered quickly, as promised. Finally, the contents of the parcel were to my complete satisfaction.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/09/2021
Fast delivery, satisfied with the construction kits ordered, a little less about the glue the needle is clogged with dried glue and so cannot be used, now have to do it with a thin brush. Glue probably fell over in the box due to transport.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/09/2021
This was a model made in the 1980's. The fact that it even exists is cool. It had some flaws from the factory, but I'm happy with it. Keep them coming.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/09/2021
Delivery took too long, search engine does not work well
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/09/2021
Product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2021
Responsive, good and large selection of products, to be recommended!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/08/2021
It's really cool and I've also found things here that you can't find anywhere else. But here's the thing. I wanted one thing, but it was sold out. Then I ordered something else for the same price. But then I got what I originally wanted but didn't order. Well, you have to know.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/09/2021
All very correct and well
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/09/2021
Clear, fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Compliant.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2021
More expensive and slower than any other online store. Plus customer service ignored my cancellation. Please avoid.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
Offers product brands that are hard to find elsewhere (especially in Eastern Europe).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/09/2021
Delivery time not respected and no compensation for the wait Do not order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/09/2021
Very mixed in this review. Ordered 4 items:
Positive: Eduard prices great others fair
Negative: part number error/description for ICM 72072. It’s I-16 type 18 and not 28 which is ICM 72073. Sorry didn’t receive described item. All 4 packages damaged with Italeri models box actually torn. Open and models themselves are okay. Received message after complaint and basically can return at shipping rate greater than cost of model.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2021
I was a little disappointed with the quality of the models. The parts are smaller than I expected and some don't fit together well. 2 out of 3 paints were dry. I had to add a little water to try and make them usable, but it wasn't very good. I think it's expensive for what it is.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Right on schedule
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2021
The site is very comprehensive, with lots of references.
Easy navigation.
Only drawback: delivery times are a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2021
delivery O.K.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2021
Item corresponds perfectly to the description, only downside, the delivery time longer than expected (no stock despite the indication "in stock" on the site) but I still recommend for the good communication.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/09/2021
Excellent and quietly delivered quickly.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/09/2021
Great Service & Tracking Updates
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2021
Delivery time not respected payment without delay on the other hand and no compensation Site to banish not to order
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay and inform you that customer service will get back to you as soon as possible.
Sincerely, 1001 hobbies customer service.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/09/2021
I haven't received anything despite them saying delivered
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Response from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that SDA has returned your package to us. We would like to apologize for this incident, which is beyond our control. Customer service sent you an email on 9/27/21 , asking if you would like free reshipment or just a refund We are still waiting for your order.
We look forward to receiving your order, Laure
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