Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 693 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3 and 4 stars

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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/10/2021
I like all the stuff you have.But things are out of stock to often,are I would purchase more
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/10/2021
So far everything has gone well. Shipping time is quite long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2021
Hello, I had ordered the DS 19 for the 60 years of citroen, included in the box the convertible ref: 80795. In your quote it is still there and you have sent the ref;1000567950 hardtop, too bad I want the convertible.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/10/2021
The delivery notification was not opening. This in contrast to previous orders. Nicely taken care of though.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Very good as usual
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/10/2021
The site has gotten better (faster), however, it did take about 4 weeks for me to receive the products.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/10/2021
Honestly I try the site very easy and intuitive, however I would like a more detailed description of the products for sale so as not to run into mistakes in purchasing and returns
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2021
Fine
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/10/2021
The products were as ordered, but it took a week to arrive, one package came perfect and the other completely dented.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/10/2021
Fast correct delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Order delivered promptly with no problems. The only drawback was that one of the kits must have been quite old, and some of the paints supplied with it were dry. The little nephew was still able to make his model (it's always useful to keep paint pots :) ).
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/10/2021
The experience has been good, I recommend this store.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 18/10/2021
Used your website I clearly selected the item I desired but unfortunately there is a mistake with the website so very disappointed this has happened. I also think the website should have a language selection I like France but too much French language on website. More language friendly please!!!
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2021
Very good
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 17/10/2021
Shipping and timing are good, but i find some products completely overpriced!....having chosen an item at the time on the market "out-of stock" I paid, in my opinion, dearly for the exclusivity.....Naturally all with my own knowledge.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/10/2021
They brought the package with the product inside broken and scattered. I have sent several times the photo of the package with the broken product, and I still have not received a solution.
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Response from 1001hobbies
Dear Mr. Dear Mr. As a result of the photo sent, we inform you that we have resent the product. We wish you a good day.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2021
I'm pleased to see that you're keeping up with your mailings. However, it may not be necessary to send so many e-mails.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2021
Order in line with my expectations. The only downside is the rather high price compared with your competitors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2021
careful shipment.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/08/2021
The goods arrived in perfect quality and undamaged in high-quality packaging. The information about the delivery status is also sufficient. However, I do have reservations about the delivery time. Almost two months is simply too long. Please remedy this.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 10/10/2021
I bought a model for more than 60€ and it leaves something to be desired for the price it cost. I paid 6€ for shipping and about 3€ for it to come gift wrapped, and it took longer than estimated (when at the time of purchase no one warned about it or put it on the website, then already put it in the item description), and the wrapping was a crappy wrapping paper with nothing else.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/09/2021
I would put 5 stars, but the time between purchase/payment and receipt, in my opinion is still long.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/09/2021
The only problem is how long it takes for orders to arrive, this time almost a month, otherwise everything is fine.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/10/2021
Very accurate and punctual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2021
Good interpersonal skills
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2021
very badly precut figurine.quite disappointed this time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2021
very clear and efficient
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/09/2021
Quick delivery and proper packaging, never had any problems don several orders. Only 4 stars because I only give 5 if there were problems resolved to my satisfaction and with them I never needed to contact customer service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/09/2021
Great service,kept up to date on delivery times etc,would recommend this company
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
Easy-to-use site, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2021
Too many ancillary costs
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/10/2021
I took the gift wrap option because I'm not the best at making them, but honestly I would have done better!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2021
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
Hello, following this first order of more than 200€, I would like to point out that I was supposed to benefit from a promotional code, but at the time of placing the order, it was impossible to register it, so I asked for a commercial gesture and there was no response... I think this is a shame and does not encourage me to continue working with them.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 22/09/2021
clearly
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/09/2021
I am still waiting for an answer on the aircraft's center of gravity (CG very important for flying).
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Response from 1001hobbies
Sir, Thank you for your understanding. Please be informed that we sent you the reply by email 5 weeks ago.
Please email us at [email protected] With kind regards, 1001 hobbies Customer Service.
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/09/2021
Unfortunately very bad! I never received the correct invoice, although I contacted them several times by e-mail and telephone. Once and never again.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/09/2021
Reliable seller
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2021
note on your site when items are not available immediately
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2021
I had to wait far too long (almost a month) for my order to be dispatched, even though the product was supposed to be in stock (marked as available)... What's more, the prices weren't very competitive. The main advantage of this site is the wide range of products on offer, which you can't necessarily find elsewhere.
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