Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 4 stars

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Patrick D.
Rating: 3 out of 5
following a purchase from 27/11/2025
There were missing pages in the assembly instructions regarding the Spitfire, Revell 1/32, I have already informed you about it, but no response from you?? .
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Michele M.
Rating: 1 out of 5
following a purchase from 12/10/2025
Order from October, should arrive around December 22 after numerous requests for a shipping date.
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Felicia K.
Rating: 1 out of 5
following a purchase from 08/12/2025
This or that order I ordered something and I received something completely different and you can't even talk to anyone about returning the product, please send me who I can contact to return the product.
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Arthur S.
Rating: 1 out of 5
following a purchase from 13/12/2025
Site too expensive
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Katarzyna W.
Rating: 1 out of 5
following a purchase from 31/01/2025
Never ever order again. Absolutely not recommend
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Miloslav T.
Rating: 1 out of 5
following a purchase from 08/12/2025
Too long waiting time for the ordered goods (longer than a week!). After the invoice was received and a DHL tracking number was assigned to the shipment, it has now been 3 days and the transport service still hasn't picked it up! Unbelievable!
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Corinne L.
Rating: 1 out of 5
following a purchase from 28/11/2025
disappointed, out of stock, opened package, damaged and miniature disappeared in the chronopost locker
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George K.
Rating: 1 out of 5
following a purchase from 01/12/2025
I ordered 2 airplanes, but in the box there was only 1 airplane. I have Tu 134 and I am missing Ilyushin 62!
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roberto H.
Rating: 1 out of 5
following a purchase from 07/09/2025
More than two months waiting for delivery and after claiming several times they delivered the order wrong, the items I bought did not arrive correctly, one item was missing and another arrived duplicated. A disaster, I will not buy or recommend this site again.
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SARA L.
Rating: 1 out of 5
following a purchase from 03/11/2025
Horrible, terrible customer service, I received a broken model and after weeks waiting for a response they do not answer anything, they do not care, they do not give options, horrible, I will never buy again.
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Emilio D.
Rating: 1 out of 5
following a purchase from 26/11/2025
I ordered 1:35 scale airplane stickers and they sent me some of 1:48 scale. I am not satisfied and request that you send me the correct ones please. I will return the ones I have. Thank you.
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Robert R.
Rating: 4 out of 5
following a purchase from 19/07/2025
It was long but now it's ok
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Godart S.
Rating: 1 out of 5
following a purchase from 26/11/2025
Terrible, does not respond to my messages !!!!!! And still waiting for a refund for a figurine canceled by them as well !!!! I feel like there are robots responding.
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Luc V.
Rating: 1 out of 5
following a purchase from 26/11/2025
Just good!
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Angela M.
Rating: 1 out of 5
following a purchase from 14/12/2025
My order has not arrived yet
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Esteban G.
Rating: 1 out of 5
following a purchase from 24/11/2025
You buy something they say they have in stock and it's a lie, they order it from their suppliers and in summary, it takes more than a month for the package to arrive. I bought an item on 11/24/25 with shipping on 11/25/25 and as of today 12/18/25 I have not received it, they shipped it on 12/16/25 but since that day the shipment has not moved, a complete disappointment. I will not buy anything here again.
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Gerrit P.
Rating: 1 out of 5
following a purchase from 09/09/2025
Order and response to questions take way too long. No money-back guarantee. Not worth repeating.
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Hassan A.
Rating: 1 out of 5
following a purchase from 09/12/2025
I still haven't received my order. And there is no response to my email.
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MAURIZIO L.
Rating: 1 out of 5
following a purchase from 28/11/2025
Very bad opinion, not arrived yet
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Luis Camilo T.
Rating: 1 out of 5
following a purchase from 16/05/2025
Worst online store for hobby items From 3 orders: one of them is incomplete (missing items), another never arrived (got charged for delivery and waiting for the other half of a refund) and another item pre-ordered 1 year and got told that I will not receive it (0 compensation or refund) Best to try your luck with other stores
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Tamara A.
Rating: 1 out of 5
following a purchase from 17/11/2025
Apart from the delay in sending it, since I bought it and it was available, then they say they have to order it, so about 15 days of waiting in addition to shipping. I asked earlier by email if they were in Spanish, they replied weeks later that yes and I received the games with everything written on the boxes in French. I will not buy from this store again, if I had wanted it in French, I could have had it from Amazon the next day at home.
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Alex H.
Rating: 1 out of 5
following a purchase from 26/11/2025
Fatal, the glue was missing and instead of apologizing and sending it, they sent me a form with threatening French legislation that does not apply to me because I am Spanish, in which they asked me for a sworn statement. For a glue. The level of shabbiness has acquired a new meaning.
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Juan Carlos R.
Rating: 1 out of 5
following a purchase from 08/12/2025
The article came defective and they did not respond to me. Terrible service and poor communication
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Axel P.
Rating: 1 out of 5
following a purchase from 04/12/2025
My order has not yet arrived.
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Joachim C.
Rating: 4 out of 5
following a purchase from 18/11/2025
In the end, all is well, the delivery time was definitely too long...
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Javier B.
Rating: 4 out of 5
following a purchase from 08/12/2025
Goot
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Patricia christine B.
Rating: 1 out of 5
following a purchase from 01/12/2025
The reviewed mug is damaged and did not match the description. I requested a return and a refund. But customer service is unreachable by phone and has not yet responded to my request. I am waiting for a favorable response to this order. Best regards
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jean francois D.
Rating: 4 out of 5
following a purchase from 26/11/2025
From the reception of my order to its complete delivery, only professionalism. Bravo
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Menager S.
Rating: 1 out of 5
following a purchase from 15/12/2025
No joints at the hands, cracks in the right arm at the joint, the head has no joint either. Does it look like a counterfeit??? I am waiting for a response from customer service.
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Olivier J.
Rating: 1 out of 5
following a purchase from 01/12/2025
Terrible
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Ash C.
Rating: 1 out of 5
following a purchase from 11/12/2025
Package not shipped on time, customer service unreachable, no order tracking
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Laurence G.
Rating: 1 out of 5
following a purchase from 28/08/2025
Item ordered at the beginning of August for a birthday and received at the end of December...
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yves C.
Rating: 1 out of 5
following a purchase from 21/11/2025
When I placed my order, I requested cancellation on the same day. And this several times afterwards with each message notifying me of its preparation. Unfortunately, no effect. I will not pick up the package and hope to be refunded as soon as possible. Thank you
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Kevin S.
Rating: 4 out of 5
following a purchase from 26/09/2025
Hello, I have received my order, thank you. But one of the model boxes was damaged due to lack of protection. There was no bubble wrap. Otherwise, it is very good. Thank you very much to you and your team. Best regards. S.Kevin.
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Panarotto J.
Rating: 4 out of 5
following a purchase from 31/10/2025
on one of the 2 orders the box was damaged, otherwise no issues.
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Kerstin H.
Rating: 1 out of 5
following a purchase from 19/09/2025
Despite multiple reminders, I have not received my money for my return to this day. Not good customer service.
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Elina B.
Rating: 1 out of 5
following a purchase from 09/10/2025
No customer service that helps when you complain. I ordered something at the beginning of October and it arrived at the end of November, although only two weeks of shipping were promised. I will not order here again.
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Timothy S.
Rating: 1 out of 5
following a purchase from 18/11/2025
Wrong box was delivered
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Riccardo F.
Rating: 4 out of 5
following a purchase from 17/11/2025
Wide variety of models available. Easy to consult the site.
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John V.
Rating: 4 out of 5
following a purchase from 20/11/2025
Ok
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