1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
The goods never arrived and probably weren't sent. The firm failed to answer my questions so I had to lodge a complaint with PayPal to get a refund. Very disappointed.
Response from 1001hobbies
Sir,
Thank you for your comment. We regret this information.
We regret that you have this information that our company, indeed, the package was returned because it could not be delivered to you. As a result, we have proceeded to a refund via paypal.
We regret this incident, but you will understand that incidents or delays in delivery can happen with the United Kingdom and BREXIT.
Thank you for your understanding,
Laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
cool
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/05/2021
Merci pour votre service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2021
xxxxx
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
We offer a wide range of products and brand names, but our prices are often a little too high compared with other sites.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/04/2021
Very good
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Verified Buyer
Rating: 3 out of 5
following a purchase from 08/05/2021
warning ! 25% tax to add if over £150.UK tax plus UPS fee.cost me £48.not fault of this company but worth knowing.will only order from UK from now on
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/05/2021
Quick delivery despite the time. Material intact and complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Shipping costs a little high and the package is too big for 6 small pots of paint, which may explain this.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/05/2021
Order received, big defect on ordered model, impossible to join 1001 hobbies, neither by telephone, nor by e-mail.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We have forwarded your Sav to our supplier and are awaiting their response.
Good day 1001hobbies customer service.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/04/2021
Order placed 22/4/ 2021 , goods received 03/05/2021. too many 13 days to receive the goods,and then the tracking number I received it 4 days before I received the goods.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2021
I put this note for the packing which leaves to be desired the cardboard of the model is completely crushed following transport another packing would have been better if not order received with all the products for the remainder ras
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2021
disappointed by this order . Contrary to what's written on the box, there are no detailed assembly instructions in French inside. What's more, I had to go and find the color references on the Net!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/04/2021
They sold me a supposed figure and they were parts of it incomplete at the end it said parts but before that it said very large figure 1:6 scam?
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Response from 1001hobbies
Hello, Thank you for your comment. Please be informed that 1001 hobbies customer service will contact you as soon as possible.
Best regards, 1001hobbies Customer Service.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/05/2021
Fast shipping, but the order placed before still has to arrive, that's why one star less
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Absent from home for several weeks, I was unable to unpack the package(s) I received. So I can't give you an opinion. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
well
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/04/2021
Took a bit to process order, but arrived ahead of schedule. Overall pleased - thank you!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2021
Bought two display cases, received only one unit after 30 days!!! Where's my second display case? I paid for it and the delivery, so now I'm calling you thieves!
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Response from 1001hobbies
Mr Lambert, Thank you for your comment. We sent you an email to inform you that we only had one window to send you, so we were proceeding with the refund of 39.99 €.
We regret that you did not receive the email and wish you a very nice day.
Sincerely, Laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Efez
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2021
packaging to be improved
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 18/04/2021
THEY ARE EXPENSIVE, ONE OF THE ITEMS I BOUGHT I HAVE SEEN LATER ON ANOTHER WEBSITE AT HALF THE PRICE THEY DO, SAME ITEM AND SAME BRAND, AND THEY ALSO HAVE TO IMPROVE THE LOGISTICS BECAUSE THE DELIVERY OF THE ORDER HAS TAKEN A LONG TIME, I HAD TO CLAIM IT AND THAT WAS WHEN THEY SENT IT TO ME. I AM NOT HAPPY WITH THEM, I WILL CERTAINLY NOT BUY FROM THEM AGAIN.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2021
Delay a bit long (more than announced)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
It's all very well, but I must insist: the price of models has skyrocketed since the 1980s!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/04/2021
4 on 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
Hello I received my order on time, however there is a malfunction of the equipment received. Very good responsiveness from 1001 hobbies who did what was necessary to recover the equipment ... to follow for the exchange of the product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Limited choice of brands, but interesting all the same
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/05/2021
Was initially worried about a Custom Tax Bill for my order
even though 1001 has a UK title on the site.
Thankfully my kits arrived on time and at no extra costs.
Kept well updated by e-mail with my orders process Thankyou.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/04/2021
No problem in shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Mansue part of the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2021
I find the shipping costs high for a delivery in a relay point, a competitor for a little cheaper delivers at home and then a shower of mail that I find useless.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/03/2021
The item I ordered was not in stock. so there was a lengthy wait for it. Delivery was quick when it arrived in store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
Well packaged product...
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 29/04/2021
Thought I ordered a wooden reel about a meter in diameter.
Apparently I misread the size. Bit of a shame
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/03/2021
Good experience
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/03/2021
Order dated 24/03/2021 received on 29/04/2021-Italian mail is much more efficient, and anyway, having already finished the model, I no longer needed the requested goods
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Quick purchase and fast delivery!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/03/2021
very disappointed because everything I ordered did not arrive despite payment in advance. i will no longer use 1001 hobbies for my purchases
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Response from 1001hobbies
Hello, Thank you for your comment. We are sorry about this comment, for us the package is delivered on 7/05/21. Please contact our customer service at: [email protected] Thank you for your feedback, Sincerely, 1001 hobby customer service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/05/2021
I was very happy with the service and the product, however, the import duty stung a bit, but only reason I didn’t give 5 stars is that the wife found out and I was in the naughty corner for the rest of the evening.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Order very good Delivery a little long
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