English 
C
Rating: 3 out of 5
very late delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Sufficient information on state of affairs
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V
Rating: 4 out of 5
good company suppling all the parts needed
A
Rating: 4 out of 5
No comments
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A
Rating: 4 out of 5
Lots of choice, good quality, but one part was damaged because it was not well protected for delivery.
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V
Rating: 1 out of 5
Products take considerable time to arrive. Still awaiting 2 planes yet to arrive from 4 weeks ago.
Response from 1001hobbies
Hello,
We are very sorry for the length of the shipment, but as you can imagine the implementation of the BREXIT and the Covid does not accelerate the delivery times. We sincerely regret it.
Sincerely,
1001hobbies customer service.
We are very sorry for the length of the shipment, but as you can imagine the implementation of the BREXIT and the Covid does not accelerate the delivery times. We sincerely regret it.
Sincerely,
1001hobbies customer service.
A
Rating: 4 out of 5
super
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A
Rating: 3 out of 5
The paints are not all from the same range and some are of poor quality. The kawasaki light green ordered was khaki in color!!!!
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A
Rating: 4 out of 5
Despite the slight drop in delivery speed (with the Brexit and the health crisis it's understandable), the service is excellent.
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A
Rating: 1 out of 5
It is noted an Audi R8 in my order, also noted in the package sent but it is not in the package!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Rating: 4 out of 5
Delivered reasonably smoothly.
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A
Rating: 3 out of 5
Too bad, my order is missing 1 item.
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A
Rating: 3 out of 5
average but ... I would love to find the boxes of the French infantry and artillery at Waterloo from Airfix !!!
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G
Rating: 3 out of 5
Items are passed between available products and undeliverable items. Pretty confusing.
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V
Rating: 4 out of 5
en general, je suis tres satsfat, mais le cout de l'envoi etait un peu cher..
V
Rating: 4 out of 5
Well-satisfied, thank you.
A
Rating: 3 out of 5
I was caught by the variety of modeling products, I was looking for Russian ships and here I found them. Unfortunately there was a problem on the non-delivery of the order, it was lost, too bad because it was supposed to be a Christmas gift and ordering it 1 month or so before, I did not expect this. Contacted 1001hobbies several times and the order was shipped to me again without further charge, this shows the seriousness of the Company. However, the delivery waits are too long .
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V
Rating: 4 out of 5
No problems, everything worked
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
V
Rating: 4 out of 5
As expected.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
delivered on time and in good condition
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A
Rating: 4 out of 5
The order is complete and delivered on time. The prices are right and the quality is second to none, so there's nothing to complain about because everything is perfect.
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V
Rating: 3 out of 5
Very, very long shipping time.no info.only got information on request.item was okay.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Rating: 4 out of 5
Arrives a little late, but in perfect condition
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C
Rating: 3 out of 5
They have all the products you could want, but the machine translated descriptions are almost as bad as the Chinese ones on Amazon. Sometimes I can't figure it out and refrain from buying.
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C
Rating: 4 out of 5
all ok but response time was a little long
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G
Rating: 4 out of 5
Just right
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G
Rating: 1 out of 5
From a kit of over € 30,- , I do not expect one so simple that I finished it within 2 hours!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Rating: 1 out of 5
you get no feed back takes muchtselang for the shipping you pay . warranty ho but very fine thank you jupie the poepie not good !!!!!!!!!!!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 1 out of 5
Commande NGCVGOJO0 : plus qu'un mois pour livrer, l' un des articles pas livré avec un voucher dont je ne sais pas qoi faire : tout simplement ridicule !!!
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A
Rating: 4 out of 5
after a few chaotic orders, the site seems to have got its after-sales service and logistics back in hand. If confirmed, this will be an excellent site for model makers!
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G
Rating: 3 out of 5
Good website, delivery well delayed though, lots of choice .
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A
Rating: 4 out of 5
Excellent site that allows you to sort and choose products by type, period and scale. Excellent products with a lot of variety that also allows you to find particular material. A little long delivery but in this covid period the difficulties are justified
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G
Rating: 1 out of 5
Had to wait way too long for the products. Initially the order did not come through to him while it was paid for. Had to look up all the products myself because they knew nothing about it. Poor communication. Had to send photos and write-ups several times. Sent everything and still did not receive what I had asked for. And this again took a very long time. Unfortunately too late for my son's birthday. I will not order here again.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
V
Rating: 3 out of 5
The site is OK, searching could be better, yet the delivery has been very slow, hence 3 stars
C
Rating: 3 out of 5
They took a long time to prepare and ship the order. Once it was shipped it arrived quickly but it had already been more than 10 days.
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G
Rating: 4 out of 5
Great website. Delivers on time.
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V
Rating: 4 out of 5
Well satisfied. Thank you.
A
Rating: 4 out of 5
Delivered in a short time, the light packaging and a slightly damaged product explain the 4* and not 5* ...
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C
Rating: 3 out of 5
The prices are very good, but the shipping costs are a bit high even if you make a large purchase. And the delivery time is very long (not even if the order came from China).
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A
Rating: 4 out of 5
Satisfied fast delivery
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