English 
A
Rating: 4 out of 5
well served;
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 4 stars
Reset filtersC
Rating: 1 out of 5
Lousy service, 3 months to receive the order and no help from your side.
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Response from 1001hobbies
You Hello, Thank you for your comment. Please be informed that our customer service will contact you as soon as possible.We understand your dissatisfaction and we apologize for this incident.Have a nice day Laure
V
Rating: 4 out of 5
Good Day
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
The order was slow to develop, basically the translation barrier and me not seeing the reason for delay. The F-105 model was not in stock. Other than that everything was very good, Thank you
A
Rating: 1 out of 5
3 months for delivery without explanation , no message
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 3 out of 5
The Ugears 3D mechanical butterfly puzzle is poorly made. The pieces don't fit, even after sanding and lubricating. After 3 hours of work, we broke several pieces and couldn't complete the assembly. Assembly of the Wooden City mystery box is not yet complete, but I'm satisfied so far. The instructions are clear, the parts detach easily from the brackets, and the pieces fit together quite easily. The only drawback is that it's much smaller than the photo.
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A
Rating: 4 out of 5
Very fast shipment, the only drawback is that when you send brushes they are not protected, so they get lost in the envelope.
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G
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Delivered on time.
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A
Rating: 3 out of 5
is not exactly what the image suggests
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A
Rating: 4 out of 5
very happy with my purchase from this seller
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A
Rating: 1 out of 5
Excessive delays in delivery
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A
Rating: 4 out of 5
perfect for the products, not so good for the lead times, 2 items reported available were awaited in reorder, too bad for the lack of truth about stocks.
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A
Rating: 1 out of 5
The items are always of high quality, but there was an error on the order which I was unable to resolve, as my numerous phone calls were never answered and my e-mail went unanswered... I've often ordered from you with great satisfaction, but this time it really wasn't up to scratch in terms of after-sales service.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Rating: 1 out of 5
My order was placed on January 8, and after protesting on the phone, I received what they had in stock after a month (they were missing two products and therefore didn't ship anything). Since then, I haven't heard from them. I'm going to demand a refund for both items.
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Response from 1001hobbies
Mr Bessard, Thank you for your comment, we have unblocked the split order. The last item will be sent and we will proceed with the refund of the Thinners product.
We regret this experience, and hope to regain your trust with this initiative.
Have a nice day 1001hobbies customer service
We regret this experience, and hope to regain your trust with this initiative.
Have a nice day 1001hobbies customer service
C
Rating: 1 out of 5
They have sent me something totally different from what I had bought, I am very unhappy with the store. I do not recommend it at all, now I have to wait for my money back, I hope there will be no problems....
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Response from 1001hobbies
You Hello, Thank you for your comment. Please be informed that our customer service will contact you as soon as possible.We understand your dissatisfaction and we apologize for this incident.Have a nice day Laure
A
Rating: 4 out of 5
A little too slow
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C
Rating: 4 out of 5
Good stuff but lacked shipping information on the package.
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C
Rating: 4 out of 5
The order arrived quickly and the models are great.
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V
Rating: 4 out of 5
Everything was to our satisfaction.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
A page of the manual is missing
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A
Rating: 4 out of 5
On time and perfect material!
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A
Rating: 3 out of 5
not too bad on the whole but for the delivery time it's not great moreover the prices are not the best nothing to say for the choice and for the packaging delivery
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A
Rating: 3 out of 5
The downside is the Mondial Relais carrier. On the website, the delivery time is announced as 4 to 6 days. I was delivered in 25 days after no less than 3 telephone reminders. It's 1001Hobbies that's responsible for choosing a ... To be improved
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A
Rating: 4 out of 5
Deadline not met at Christmas but in the end arranged to return to another address. Product conforms
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A
Rating: 4 out of 5
Material compliant but excessively long lead times for a simple pen (2 weeks).
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A
Rating: 4 out of 5
the last parcel arrived ajar, but no loss
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V
Rating: 3 out of 5
made of hard plastic, must have extra adhesive.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Rating: 4 out of 5
C ' est Super , facille a trouver les diverses modelles , c ' est tres bien classifié , et le suivi est toujours parfait BRAVO
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G
Rating: 4 out of 5
Everything was good to find, the only point of improvement is the email handling, I got a confirmation in Dutch and then the messages about shipping in French. That should be taken care of, my French is like my Hungarian or Russian,I don't speak it and can't read it.
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A
Rating: 3 out of 5
the delay was very long and the information was parsimonious...
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A
Rating: 4 out of 5
we can always do better!
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A
Rating: 1 out of 5
Motor out of order after 10 uses...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
1001 Hobbies deserves a thumbs up for having delivered some bargain and difficult to source items to my door in good time and in excellent condition. I'd advise anyone, having found an item on their superb range of stock, to give them a go.
A
Rating: 1 out of 5
Nothing to say about the shipping, but the box arrived completely ruined, packaging too shallow
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A
Rating: 3 out of 5
The availability of products within the announced timeframe is not respected.
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A
Rating: 4 out of 5
Very good communication and explanations regarding the slight delay in delivery.
Many other sites do not
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Many other sites do not
A
Rating: 4 out of 5
it's a shame that when looking for a model plane, the selection is not more precise such as the period (1st or 2nd world war) it would save me a lot of time a faster delivery.
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A
Rating: 3 out of 5
When I received my parcel, which was in very good condition with no signs of impact, inside the lid of the tamya XF71 bottle was broken into small pieces. I must point out that there was no paint dripping, but I cannot guarantee that the bottle is watertight after use.
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A
Rating: 4 out of 5
satisfied with my order
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C
Rating: 3 out of 5
THEY DELIVER ME THE WRONG PRODUCT. INSTEAD OF RETURNING THE PRODUCT AND RECEIVING THE CORRECT ONE, THE SOLUTION PROVIDED IS THAT I KEEP THE WRONG ONE AND I GET A BONUS OF 10 €. NOT CORRECT
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