Customer reviews of 1001hobbies

perfectly packaged parcel great choice in your store but a little downside: a little long to get the order and impossible to contact you by phone for advice and misunderstanding on your promotions (figurines French tanker promotion at 10.79e and I paid 11.9

Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.

You pay for shipping with DPD more than normal and then you get a mail that your package is handled by B-post Everything was on time but too high distribution costs why not directly B-post Also no choice of shipping: why no possibility to have something delivered later with lower shipping costs not everything has to be available tomorrow A review is nonsense if there is no response I'll wait a bit Greetings Werner

fast delivery

The assembly instructions are not in French. Dommage Model being assembled

Impeccable delivery in a very short time despite the current situation. Content as expected. Me

Complete order relatively fast delivery (because of covid) Good service as usual

an order shipped 3 weeks after purchase even though the products were not out of stock! The result was a birthday present that arrived after the due date... I called after-sales 3 times, only to be told each time that it would be shipped the next day... the next day from when? next week? What nonsense! No apology or commercial gesture on their part! Their customers mean nothing to them! I would advise anyone not to buy from them!

Too small for me Too small for me. Very detailed for its size but just too small for what I want or need! Length 2 3/4in. and wing span is 3 3/4 in. It is a very nice model for its size. I will keep it.

One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.

Items were delivered for the agreed price and within the agreed time Not the fastest delivery but that was also indicated in advance Well a special packaging no box but all items packed together and taped in bubble wrap! But that does not affect the article so fine

The two-week delay in dispatching the model was surprising in itself. The model was never delivered anyway, it's still in an inaccessible Mondial Relay depot that refuses to drop it off at the chosen relay point! I had a relay point 50 meters from my home (rue Vaubecour), but it was impossible to select it. The relay point on rue Tupin doesn't seem suitable to receive your products! What

Good service, friendly welcome on the phone. Covid conditions are not favourable for fast order processing, so patience is required, but the merchant is not responsible for this.

Beautiful make-up

I'm still waiting for my order after three weeks of ordering.

I find that every time I call I am very well received but I would like to place my order over the phone and not pay an extra charge.

yes, we were satisfied with this order, which was exactly what we had ordered.

Delivery a little long, even though there was no reference waiting to be supplied when the order was selected on the Internet.

Very long delivery time...maybe it's related to covid ??? But this is really very long. Otherwise product conforms (Christmas gift so not yet o

Comprehensive site although every time you leave the article folder you have to revisit all the pages from the beginning. However OK.

P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.

Very happy with the 1001 Maquettes website. Suggestion: recommend a custom paint pack for the models ordered.

order of 711 I was to be delivered on the 23rd ...nothing on the 24th message informing me that I had refused the parcel ?? on the 30th parcel available again ...but nothing at the relay point. today parcel apparently available again . third trip to the relay point (time taken out of my working hours) still nothing ... I made this comment three days ago . since then well nothing ... tel rings in a vacuum no message no communication . in view of the countless positive reviews I'm really out of luck . what can I do?

3 weeks delivery is too much so I won't order from you anymore if

I received my order after 2 months and 4 different relay points, one of which I couldn't get to, and the parcel was returned to me at my home address.

Packaged well but the gift wrapping paper needs to be revised as it is poorly made for the price, otherwise niqu delivery.

Promo code displayed after order still not dispatched 2 weeks later even though products were shown to be in stock. No response from service

Unfortunately, prices are extremely high compared to other model suppliers. Lead times are extremely long. I tested another supplier a week ago and received the mock-up within three days of ordering, with a price difference of 30% compared with your site. You'll understand that I won't be ordering from you again.

Hello I'm satisfied with 1001's service, speed and quality of packaging. It's the first time I've used a paint for plastic, and I found it lacked adhesion on a previously painted surface. It dries too quickly and doesn't appreciate repeats, and the tension isn't respected. This was the 1st impression following the first coat applied over a lightly sanded pre-existing layer. 2 days ago, faced with an unsatisfactory result, I lightly sanded it again and applied a second coat without touching up the paint in a single, fairly rich pass. After drying, the result is smooth and

Order placed at the beginning of October with all products in stock on the site. The sum was debited from my account 3 days later even though the parcel had still not been dispatched!!!! 2 weeks later I phoned the customer service and was met by a charming person who assured me that I would receive the parcel in two days....... guess!!!!!!! Nothing after two days. The following week I call back and get the same person who's sorry and tells me she's seeing her boss about my order and has to call me back or send me a text message....... guess!!!!!! I'm still waiting for the sms!!!!!..... I call back the following week and again come across the same person and tell him of my dissatisfaction and request a refund for my order. He understands my request and guarantees that I'll get my refund at the end of the week...... guess!!!!!!! I had to call again the following week to find another person who finally refunded my money. In short, the site doesn't send orders and doesn't honor customer requests..... I've deleted my account. There are many other more competent sites in France and abroad.

complies with my request.

P-51D mustang. The model I requested was a P-51D mustang and you sent me a P-51c mustang. I was disappointed but satisfied with your step by step process.

Was very satisfied, only the delivery time was a little long. But in times like these.

On the trust of the excellent packaging but until Christmas it will remain packed is gift for son hoping he will appreciate Massimo

A week later my package did not arrive at its destination. Truth is the courier's fault but it was not my choice who I ship to. Maybe it is time to change your courier company. And I was not cheap!

Not happy at all. There was no indication of what scale the plane was. I presumed for the price it would be 132 and it was a tiny 1/72nd scale. Feel I was deceived through the sake. I plan to return the goods when I���m able to find the time. Not a good exper

My order still hasnt got to the parcel service yet after 7 days then i need to wait for it to get delivered i under stad its hard with covid but it should at least be with the parcel company by now

No comments

Order placed on October 28, delivered in Switzerland on December 11. (delivery time of some items having changed at the time of the order) very long shipping time (and not because of the fast customs) customer service not attentive and receptive. In the end, my order is here and complete, a small commercial gesture attributed to the lack of follow-up and delivery times. in the end, ok but not impresi

ULTRA FAST SHIPPING UNBELIEVABLE !!!! MAGNIFICENT PRODUCT VERY SATISFIED please note that delivery is free but in fact you have to pay for it ...too bad for the fifth Etoi