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A
Rating: 3 out of 5
The order is of good quality only the delivery time was too long.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Product satisfactory delivery a little expensive
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A
Rating: 3 out of 5
difficult to install shrouds....
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A
Rating: 4 out of 5
I am very satisfied with my order
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A
Rating: 4 out of 5
It's a pity that the models are not pre-painted.
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A
Rating: 1 out of 5
difficult to give an opinion I was to be delivered Tuesday 25 ... it is Monday 30 more sound more picture ...
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A
Rating: 4 out of 5
Delivery time a bit long. And I had to relaunch...... A bit of a shame... No worries about the parcel... More on the next delivery for the Christmas order I placed
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V
Rating: 4 out of 5
The parcel had a long way to go but I was really surprised how fast the delivery from France to Austria Innsbruck worked. As always, the Austrian parcel service once again managed to make a hole in my parcel because they will never learn that they shouldn't throw parcels. But luckily the kit was undamaged. My kit is from Trumpeter and I'm really looking forward to assembling it! And as always I got a great kit from the company 1001 Hobbies. Thanks for that!!!
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A
Rating: 4 out of 5
Good products but delivery a bit long
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V
Rating: 4 out of 5
Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
V
Rating: 3 out of 5
They had a awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!
A
Rating: 4 out of 5
Very pleasant, although it still lacks a pi
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V
Rating: 4 out of 5
I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
A
Rating: 4 out of 5
Arrived on time niquel well packaged
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V
Rating: 3 out of 5
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Rating: 4 out of 5
Easy and efficient
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A
Rating: 1 out of 5
Sorry but""received the parcel 20 days after ordering and with a change of point rel
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A
Rating: 3 out of 5
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
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Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Rating: 1 out of 5
Transport too expensive. And too long. The same price as the item purchased is not normal.
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A
Rating: 1 out of 5
Hello, I would have given you my opinion on the product ordered but the post office has still not delivered the parcel.
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A
Rating: 3 out of 5
Not much information in the tracking system. A little long for a Colissimo but arrives well packed and in good condition.
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A
Rating: 1 out of 5
Order placed on 10112020 and still not received 17 days later despite payment of €995 postage. Even if the situation and the period can be the cause of a certain delay, this one is not very a
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G
Rating: 4 out of 5
Everything went well I am very satisfied Thanks
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C
Rating: 1 out of 5
On this site they offer items that they do not have in stock. When you pay for them the problems come and they hold your order until they receive the items. You offer solutions and they do not respond to your emails. It is a site that is based in Spain (Madrid) and they attend you by phone in French. You can check it. My order is paid and held. Be careful and above all be aware of where to find them.
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A
Rating: 3 out of 5
Great products but very slow shipping I waited 20 days to get the package check availability well
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V
Rating: 4 out of 5
The initial package apparently disappeared in transit but was ultimately replaced by 1001 after investigation with their couriers so a loss was happily reduced to a delayed arrival. I will use them again.
V
Rating: 1 out of 5
This was an excellent transaction great seller nicely packed. I recommend them.
A
Rating: 3 out of 5
It would be desirable to have more precise assembly instructions in FRENCH.
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A
Rating: 3 out of 5
Products delivered as ordered. However, contrary to what was displayed on the merchant site at the time of ordering, the items ordered were not in stock and had to be restocked by the supplier, which delayed the dispatch of this order. After a complaint, the sales department estimated that this product would be shipped within 3 to 5 working days, but I'm positive that it was in stock (four items remaining) at the time of my order. While this malfunction of the site or stock management had no effect on the final outcome of the transaction, it did damage the image of the service.
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A
Rating: 4 out of 5
Good selection of models and accessories and fast, reliable delivery.
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A
Rating: 3 out of 5
Very long delivery time. But good service response
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A
Rating: 4 out of 5
Fast delivery but long time between order and dispatch
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C
Rating: 4 out of 5
the expected product arrives in good condition and wrapped in a timely manner
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V
Rating: 1 out of 5
On time and in full
A
Rating: 1 out of 5
I ordered a model of the MITRCHELL B25 at the 172nd and received a poster that I unfortunately don't need. That's why I'm only giving it one star. I'm also waiting for a gest
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A
Rating: 4 out of 5
fast and well packed! thank you B
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A
Rating: 4 out of 5
I recommend this site. Correct packaging, fast delivery. series
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A
Rating: 1 out of 5
I'm obliged to give the worst mark because I still haven't received my order.
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A
Rating: 4 out of 5
The models look good, but I haven't yet assembled the one I've just received. Still, it's a bit of a hobby""a bit expensive"". But there's the pleasure of the realization. Cd
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A
Rating: 1 out of 5
Order placed on 10.11.2020. Today is 25.11.2020 and I still haven't received anything. The tracking system tells me that my parcel is still being prepared by the sender. I'm really wondering, no communication from 1001 maque.
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