Customer reviews of 1001hobbies

model too fragile

Ordered item come faulty rubbish customer service lines don't hear anything back just tell contact there supplier still awaiting response month later do not order from these

everything was relatively good since I placed an order. However, I don't understand why the references for the humbrol paints don't match the table.

Delays too long to take charge of the order by the salesman and delays too long to take charge of the parcel by colissimo the expenses of delivery are for 48h and not 1 semai

Order not yet received

Activity time a little short, but still a good product.

Hello I did not receive my order I received something else instead that has nothing to do with my paintings ordered I sent you an email for this to which no response was given me. So 1 star

I'm still waiting for the order to be delivered! I hope it arrives one day.

9 days after shipment according to the site the package is still not taken care of by Colossimo ... and it is not ""covid"" who is responsible for this other purchases are very well tracked and already received although ordered later. Email on contact@ with no reply. Lame. I wanted to wait before giving a review but already 2 reminders to do so So I can only put one star and already

I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models

1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.

Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company

Product niet geleverd en geen geld terug. Fraudeurs! Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

Product niet geleverd en geen geld terug. Fraudsters! I don't know where these people come from. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3), komen ze niet terug met een oplossing. Zij hebben niet geleverd, maar geven ook niet het geld terug. Telefoonnummer werkt niet, mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.

They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service

Package very damaged very long to receive the package. Disappointed

Quality service but delivery a little long compared with some sites... That said, you get personalized, efficient service if you contact the site, and advice from friendly people... In short, I recommend

No disappointment except for the delivery time ....but difficult economic situation

very satisfied with my order the items are quality but shipping times are too long for someone who is waiting for his order to move forward in his activi

Shipping times far too long for paint references that were available when the order was placed but were in fact awaiting delivery.

2 orders placed at the same time over 15 days ago... one is still being prepared... not nor

fast delivery ( given the context ) products available nothing to complain about.

The site is not always well designed. You can't refine your search properly. It's complicated when you want something specific.

AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE

Insufficient packaging broken box fortunately it did not touch the model

Top products available and competitive price! I would have liked a little surprise or a little note when I opened the parcel :) Otherwise everything else was perfect! Me

Product unobtainable in other sites conforms to pictures fast delivery time kind in answering some clarifications Excellent all I recommend it

Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE

AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE

fast delivery everything was well packed

It just came in a little late

I find the delivery time very long compared to other deliveries from different companies.

Incorrectly applied decals. No response to messages and the hotline flies off the line after the legal information.

Everything super only a little long delivery time otherwise everything best to recommend

Good store with plenty of choice, but I would have preferred my purchases (several miniatures) to have arrived in a box and not just wrapped in bubble wrap. I hope my next order (plastic and resin kits) will arrive in a c

Fast delivery

satisfied but italieri could attention on parts 3 important errors and errors on the paintings advised is it possible to have a kit painting for any model d on the other hand to find a globe of 40x20x20 for the freighliner 120 special that I have just finished wishing you a good day p.s do you qqle something for the 27

Item corresponds well to the order. Perfect packaging. The fault: order placed on Nov. 4, 2020 and card payment immediately debited but package reported gone a week later !!!!!!! Usually payment is made when the goods leave, for reasons of security.

Satisfactory order but rather long delivery by colissimo it is perhaps due to the current situation

Easy to order and if an item is out of stock you get a reminder when it is available again