1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Efficient Great product and an efficient process in receiving it.
Translated reviews
Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Glue not supplied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Long delivery time
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/11/2020
First the order was not processed then I had to file several complaints and when I threatened to take legal action my request for processing was heard. Not recommended SUGGESTION: THE REMOTE CONTROL IS MISSING FROM THE FLYER!!! ACCORDING TO THE DESCRIPTION THIS IS PART OF THE PACKAGE! NOT RECOMMENDED AT ALL IF I COULD I WOULD GIVE MINUS STARS. With reference to the impertinent response to my review, I would like to comment because my case was only processed when I contacted trustpilot. Nobody was able to help me for more than 8 days. I was always sent a message in bad German in which I had to keep telling them exactly what the problem was.
Translated reviews
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/11/2020
I have forwarded my complaints twice and I get the same answer each timeI have to return my order at my expense (11 euros)while the delivery is not completeSo I request a new delivery at your expense
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/11/2020
Everything went nicely ordering and paying went well delivery time and it arrived in one piece so fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Fast deliveryproducts conform and well packaged
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2020
one of the products is defective 2 weeks I reported by mail and no response too bad ... otherwise the rest of the products received is perfect. fast shipping and well packaged. customer service has contacted and replaced the item . thank you it's very commercial I appreciate the gesture . super SAV thank you c
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Despite my misplaced parcel, the shipping department reacted well and I finally received my m
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/10/2020
more problems now with my brushes
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Long delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
I received my products without any problem, despite an error in the references.
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/10/2020
I ordered Scary Terry with the sword hands and got a completely different Scary Terry. I just hope that Krombobulus Michael's leg matches the color later. It doesn't look like a fake, which is why I'm keeping it, but it wasn't my order. That's why I won't be buying from you again and can't recommend you to anyone.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/10/2020
The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 28/10/2020
I got the model kit I ordered in a reasonable period of time considering that it was shipped from France and delivered to me in California. It arrived in good condition with no broken parts. It is good to know that there is a place to get model kits at a good price which may not be readily available or not available at all from other sources.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Translated reviews
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 27/10/2020
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/10/2020
good site and i will use again
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/10/2020
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Without the problem with the delivery time I would have put five stars Cordialem
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
The delivery time was respected and the order was handled in accordance with my expectations. A bien
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2020
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2020
My package was all crushed and parts were loose and wandering around in the box.... a bit
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/10/2020
Everything went well with my previous orders (2 X)! I was always kept up to date by email and everything went well! In comparison, the items are always more expensive than elsewhere, but the selection is much better and I got a kit with the first order that is otherwise no longer available new. I was or am satisfied!
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 26/10/2020
Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Perfect. Arrived within the communicated time frame.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Using Mondial Relay would greatly reduce shipping costs. Sincerely
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 25/10/2020
I made my order on the 28th of September. I am still waiting for it to arrive. Right now I don't believe it will ever arrive and my ��22.67 may as well be thrown in the bin. I will never use aga
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/10/2020
More than 3 weeks delay to receive the order !!! Payment was taken immediately. On receipt: the resin part broken into several unrecoverable pieces! No rigid packaging to protect the pieces just a bubble envelope 10 times too big. And we pay 8€ for shipping. Pathetic. Compared with European sites that ship within 3 days with a parcelag
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/10/2020
Fast delivery payment of 20euros delivery within one week
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2020
Two problems with the delivery: I asked for a home delivery but it didn't take place, so I had to collect the parcel from the post office. Apparently a problem with colissimo in my area. So I paid more for home delivery, which I didn't get. Second thing: one of the puzzle boxes arrived very damaged, apparently dented by one of the other boxes. Otherwise, the products are exactly as pictured on the online ordering site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2020
the list of relay points is inaccessible (even with the F5 key)
Translated reviews
We use cookies for audience measurement and improving user experience.
English 