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Rating: 4 out of 5
Despite my misplaced parcel, the shipping department reacted well and I finally received my m
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 4 stars
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Rating: 1 out of 5
more problems now with my brushes
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Rating: 4 out of 5
Long delivery times
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A
Rating: 4 out of 5
Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries
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Rating: 4 out of 5
I received my products without any problem, despite an error in the references.
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V
Rating: 1 out of 5
I ordered Scary Terry with the sword hands and got a completely different Scary Terry. I just hope that Krombobulus Michael's leg matches the color later. It doesn't look like a fake, which is why I'm keeping it, but it wasn't my order. That's why I won't be buying from you again and can't recommend you to anyone.
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V
Rating: 4 out of 5
The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!
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V
Rating: 1 out of 5
I got the model kit I ordered in a reasonable period of time considering that it was shipped from France and delivered to me in California. It arrived in good condition with no broken parts. It is good to know that there is a place to get model kits at a good price which may not be readily available or not available at all from other sources.
A
Rating: 4 out of 5
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
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Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
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Rating: 4 out of 5
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
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Rating: 4 out of 5
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
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V
Rating: 3 out of 5
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
V
Rating: 4 out of 5
good site and i will use again
G
Rating: 3 out of 5
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
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A
Rating: 4 out of 5
Without the problem with the delivery time I would have put five stars Cordialem
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A
Rating: 4 out of 5
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
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Rating: 4 out of 5
The delivery time was respected and the order was handled in accordance with my expectations. A bien
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Rating: 3 out of 5
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
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A
Rating: 3 out of 5
My package was all crushed and parts were loose and wandering around in the box.... a bit
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V
Rating: 4 out of 5
Everything went well with my previous orders (2 X)! I was always kept up to date by email and everything went well! In comparison, the items are always more expensive than elsewhere, but the selection is much better and I got a kit with the first order that is otherwise no longer available new. I was or am satisfied!
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V
Rating: 3 out of 5
Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
A
Rating: 4 out of 5
Perfect. Arrived within the communicated time frame.
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Rating: 4 out of 5
Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!
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A
Rating: 4 out of 5
Using Mondial Relay would greatly reduce shipping costs. Sincerely
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Rating: 4 out of 5
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
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V
Rating: 1 out of 5
I made my order on the 28th of September. I am still waiting for it to arrive. Right now I don't believe it will ever arrive and my ��22.67 may as well be thrown in the bin. I will never use aga
A
Rating: 1 out of 5
More than 3 weeks delay to receive the order !!! Payment was taken immediately. On receipt: the resin part broken into several unrecoverable pieces! No rigid packaging to protect the pieces just a bubble envelope 10 times too big. And we pay 8€ for shipping. Pathetic. Compared with European sites that ship within 3 days with a parcelag
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A
Rating: 1 out of 5
Fast delivery payment of 20euros delivery within one week
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A
Rating: 3 out of 5
Two problems with the delivery: I asked for a home delivery but it didn't take place, so I had to collect the parcel from the post office. Apparently a problem with colissimo in my area. So I paid more for home delivery, which I didn't get. Second thing: one of the puzzle boxes arrived very damaged, apparently dented by one of the other boxes. Otherwise, the products are exactly as pictured on the online ordering site.
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A
Rating: 4 out of 5
the list of relay points is inaccessible (even with the F5 key)
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Rating: 3 out of 5
The products correspond to the order. These products were supposedly available for delivery within 3 days. Products ordered and charged to card on 101020. Received on 221020. 10 days delivery by colissimo is very expensive.
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Rating: 1 out of 5
I have not received the product yet...
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V
Rating: 1 out of 5
Not even worth a star! Wrong article and still takes forever to be shipped! Never again !
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Rating: 1 out of 5
Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op �in behandeling�. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
V
Rating: 1 out of 5
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op ‘in behandeling’. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
Response from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
A
Rating: 1 out of 5
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op 'in behandeling'. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
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Response from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
A
Rating: 4 out of 5
An order that was delivered without accr
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Rating: 4 out of 5
The material really good and good quality really good the customer care too it only took a while to receive it.
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