1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
Response from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/08/2020
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
Response from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2020
I have paid shipping charges I have paid delivery charges and now I have to pay customs charges so write it down or inform the customer that he will have to double his invoice when he does business with a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
As always, no worries from order to delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
There were no problems with the order. Where I'm not satisfied is with the choice of paints, with off""glue + 6 paints"" . Of the 6, only 3 I can use with my model. There wasn't even a matte black color, which seems to me to be a basic one.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/08/2020
appalling tiny barely 3cm high with the base bad finish full of plastic burrs for this price it should be gold plated 1 month waiting for that scandalous rip-off there is no other m
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
Poor packing allows damaged package I ordered a Porsche 356 Di cast model and it was only wrapped in one layer of bubble wrap. The car itself arrive okay but the packaging/display was damaged. This could have easily been prevented with another layer of wrap or a box and wrap. Not worth sending back as it appear this is the only/last one available in silver.
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Response from 1001hobbies
hello Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website Customer Care 1001hobbies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Thank you for the parts Thank you for the parts. I appreciate it. It was all handled well. The only thing I would have hoped for was perhaps a bit quicker on the process. I am guessing it took about 3 weeks from order to delivery. Nonetheless appreciative. Thanks again. Best - s
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Response from 1001hobbies
mr. Harris Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Very good service and perfect model package! Only the delay was a little longer than announced But otherwise
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 16/08/2020
So far so good. Delivery later than stated. Since placing the order, I've been receiving spam mails...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/08/2020
Correct items fast reception
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/08/2020
They ship fast but it takes long time to get it.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/08/2020
Order No. 2000061183 ordered 29/07/20 and still not arrived
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
Kids like it my kids let go of screens thanks to make-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
Very well-stocked, from models to accessories... Minor drawbacks: A little expensive. Order preparation time a little long.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/08/2020
the quality is good Only if you read the reviews it is within a week in England or America so why does it take 6 to 8 weeks for delivery in Holland
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2020
Maquettiste pass your way here is more than 5 months that I bought them an incomplete model and it offers me a credit of 5 euro!!! model received incomplete May 11, 2020 but there is no manual assembly no track (tank T 64) and no decal. Order: D2UEV0PVN placed on April 15, 2020 I notified them on May 11, 2020 and already at that time HE wrote me that we contact your supplier more than 5 months ago and that each message of reminder. In the meantime, within 4 to 5 days, I received three mock-up orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2020
No comment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2020
The assembly instructions are not detailed enough, and require a lot of thought and inventiveness. The model is very nice cepe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
well nothing to say!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
Very good. item ordered conform.livraison ok.petit retard de la post
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/08/2020
Catastrophic after 3 weeks of waiting and several calls from me to customer service an order finally arrived..... but it's not the order I made (there must be someone still waiting for his figurine while I'm still waiting for my paintings !!!!). Unable to contact customer service..... I don't know what's going on right now at 1001hobbies but it's just a charade...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
Very good. item ordered conform.livraison ok.petit retard de la post
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/08/2020
Lousy service I have been waiting for the model since June 16 and it STILL HAS NOT ARRIVED !!!!!!! They tell me they have sent it but so far nothing!!!!! One of the worst I've found on the internet!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/08/2020
It took a while to get here It took a while to get here, but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway, The masks for the B26 look amazing. Thank you.
Response from 1001hobbies
Mr McLaughlin, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/08/2020
Correct delivery. If an order was unclear, friendly inquiry information. Delivery took a while because of Covid19? I am satisfied!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/08/2020
bonjour ça fait plus de 3 semaines que j'ai commandé une maquette de siege mk 10 cheque encaissé et toujours pas de colis est ce encore une arnaque ... cheque num 7340291 d'un montant total de 2398 eur peut on esperer une reponse ou mieux recevoir enfin cette maquet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2020
It took a while to get here It took a while to get here, but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway, The masks for the B26 look amazing. Merci you.
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Response from 1001hobbies
Mr McLaughlin, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 3 out of 5
following a purchase from 12/08/2020
It took a while to get here but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway The masks for the B26 look amazing. Thank you.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/08/2020
With the covid 19,its taking alittle longer to receive orders,but otherwise not to bad,when its in stock.I will certainly continue to order other goods
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/08/2020
Horrible Order Processing - Do Not Buy From 1001 Hobbies I have twice within a month received the wrong items in my shipment. Does anyone confirm what ordered item is being sent before shipping? Absolutely the worst online buying experience I have ever had.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 11/08/2020
Orders take too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2020
Would be better, but it's a shame that items considered available on the site at the time of ordering are no longer available when the order is dispatched? Curious, hence useless waste of time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/08/2020
Horrible Order Processing - Do Not Buy From 1001 Hobbies I have twice within a month received the wrong items in my shipment. Does anyone confirm what ordered item is being sent before shipping? Absolutely the worst online buying experience I have ever had.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/08/2020
It was a very good experience and I am strongly considering utilizing the services of 1001 again
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/08/2020
I���ve used these guys a few times. You place your order and get about a million notifications then silence for a few weeks. Then all of a sudden Hermes or UPS tell you they have had an international package for you and it appears on a courier. Good prices on some items, every order has been completely fulfilled
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/08/2020
What I had ordered was delivered The delivery time was just a bit long (4-5 weeks)
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/08/2020
Placed order n 197323 on March 17 nn I have received nothing contacted several times by email every now and then they respond but always with incomprehensible answers The last response was that I would be refunded this at the beginning of June then disappeared and no refund I have reported to both postal police and financial police only teasing bad experience
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Verified Buyer
Rating: 1 out of 5
following a purchase from 10/08/2020
Very fast and communicative.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 10/08/2020
Fast Delivery and secure parcel well
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