1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
First order and good surprise, very good communication (email), good order tracking, very reasonable delivery in view of the current situation. You have an additional customer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2020
Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Well-followed order despite current conditions
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2020
Order BSVXFSO2D placed on 164 and paid debited from my account. Parcel sent by colisimo on 174. No delivery to date 294. No telephone info possible with 1001 Maquettes. No information possible with LAPOSTE.FR. We're going round in circles on their site or their call center, the only tracking info being "Your Colissimo will soon be entrusted to us, it's being prepared at your sender's...". I think that my order of over 80€ is lost and the realization of my mo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2020
It's been April 1 and I still haven't received anything.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/04/2020
Good I have not yet received the order when I receive it I will come back and give my opinion. I hope it is a good comp
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Delivery announced on 2104. Parcel still not received on 2804 with no prospect given. Circumstances do not explain everything. By comparison, other purchases made elsewhere at the same time were delivered in very good time by other delivery operators. This 1st experience was not a success... Perhaps it's time to question the contract with the
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Big scam I ordered figurines on the site twice as expensive as on another thinking that these were painted as shown in all the photos but on arrival I find myself with unpainted figurines paid full price and totally unusable. Please note that nowhere does it state that these figurines must be painted by you. In short, the feeling of being ripped off goes hand in hand with my disappointment. I will avoid all orders on
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2020
Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
very good tracking of parcels and availability of teams despite the current pandemic situation.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 28/04/2020
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/04/2020
I pay 20 € for an express delivery that should have arrived on April 8. Well, the package arrived more than 2 weeks later. In addition they tell you that the package is already shipped when in fact if you track it it says that it has not left their facilities. I understand that this is a difficult business situation and people are being very understanding. But what cannot be tolerated is that customers are being taken for fools by lying to them.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Ordered on 144 and not received on 25
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2020
Out of 12 pots ordered, 2 do not conform. I ordered a steel red and received a steel red pot with dark grey inside. The delivery time was very long, but in a complicated health period, no blame can be laid. Decu on the other hand of these errors for which I'll have to make a new order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Super puzzle delivery ok satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Considering the delay with the current conditions the delivery is good. The items received are of the quality I want. I just have a problem finding items (perhaps a fault on my part example I am looking for figurines Tamiya 135 it is the entire range TAMIYA that scrolls For the rest everything suits me. Jame
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/04/2020
Delay in delivery of items but expected during these times. Otherwise was a good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Good reception of the parcel. Exactly what I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
The choice was very wide and perfect. The price was very good, thank you. But the postage was expensive and the delivery time: long (although understandable with the coroner's case).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2020
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/04/2020
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
I just received my order today, dated April 4th, so I'm not satisfied! Nothing wrong with the paints. But the transport needs to be reviewed! I know right now that .....Covid 19! But don't say I'll be delivered within 3 days. Take precautions. Thanks and see you soon. G.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Perfectly packaged and compliant Long delivery time, but that's to be expected in a period of confinement.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Communication problems and no delivery tracking... site to be avoided.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/04/2020
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
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