Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2020
very good site i recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
VERY SERIES
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
I have received my order and I am very pleased with the service and the quality of the product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2020
More than a week and still no parcel for 8€99 delivery a scam
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
great choice but a bit expensive.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/04/2020
Beware!!! I ordered a puzzle on 1001puzzle on 2042020 and I paid more than 16€ for chronopost delivered in 24h but I still haven't received anything!!!! They don't even answer the message and there is no phone to reach them!!!! I'm starting to believe that this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Hello second answer except the length of the shipment (corona) Roger Renault
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/04/2020
My order has not arrived. I have not received a refund and I emailed but have not had a response. Very disappointing and frustrating.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 11/04/2020
J'ai fait la demande pour animer notre séjour c'est pourquoi j'ai commandé tous les articles qui étaient en stock pour qu'il arrive bientôt et après deux semaines nous attendons toujo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/04/2020
Disappointed with my purchase! The image and description do not correspond to the model I received! The model ordered is reference 2464 with two characters as indicated on the visual and on the detailed description. The model received is reference 2464A with a single character and is much less qualitative in terms of design! In other words, I would have chosen another website, AMAZON, which offered the model delivered for less. My son's enthusiasm at the time of receipt got the better of the packaging before seeing that the model didn't match, so it was impossible to return the parcel! Please modify your advert and clearly indicate the model you actually supply and possibly make a commercial gesture! In spite of everything, I didn't know the COBI brand and products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/04/2020
Reminder to ask for my opinion on my order of March 21 still not received on April 10 my opinion today can only be negative Epilogue: I finally received my package on Monday April 20 not being indicated on the contents and value customs blocked it. Result: 36 Euros more in charges
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
very good sit
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/04/2020
I find the lack of professionalism of this company shameful. I bought two items that were listed as available. When I did not receive the package and after a thousand attempts to contact them, they informed me that one of the items will take another month. They have not even had the detail of given the situation of confinement and given that it is their mistake to send at least the item that was in stock in order to save postage. Reimbursement requested reembo
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/04/2020
I have been waiting for three weeks now for a puzzle. I try to contact them but I can't. If it is not available I would like to have the opportunity to exchange it. I am very disappointed
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/04/2020
Excellent assortment. Well tracked shipping.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 09/04/2020
Moderate because of the long learning time and we hope today ! 11 days and only a message that it is coming After having sent an email to ask where the package was we got an answer in French with an attachment in Spanish Now I speak both languages well to excellent and answered in French But anyway we have received a response which is positive We are waiting the package should come today If it is not there we will contact you Regards EJ Ostwald
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
received quickly but a little damaged.no breakage
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/04/2020
Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
I'm still waiting for my order to be shipped on April 1. And no news from chrono pos
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/04/2020
Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/04/2020
I have not received my order nor have I heard from the store. Shameful
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/04/2020
It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 08/04/2020
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
Package not arrived yet - no customer service or response to my query about missing item
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/04/2020
Regrettable service. Please do not buy from this website.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/04/2020
it's april 7th and I still haven't received my order placed and paid for on march 24th.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/04/2020
Unable to contact No reply���s to email Don���t answer phones I want to return order th
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Complicated on a tablet as you can't see what's in stock straight away.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Very serious and very accommodating team
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/04/2020
Waiting order placed March 25when I paid the express shipping (19 €).which on the website says it arrives in 2 or 5 days. I sent them an email and they replied that they are missing the paintings.On April 15 I send them another email requesting a refund and they replied that it has already been sent that you can check the order on a shipping website. There I was told that the order does not exist. Today, April 21, I am still waiting
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/04/2020
The service is very good.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/04/2020
The model is not of great quality but it is according to its economic price so it is fine. The only thing that makes the product more expensive is the shipping cost... I like the company, they deliver on time and without any problem with the payment.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/04/2020
Everything arrived in perfect condition. Quality of the puzzle very good. Delivery time a little too long but I think it is because of the coronavirus.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/04/2020
Package arrived with some delay not very detailed and reassuring information given by tracking. Very nice product chosen. Parcel in perfect condition. Thank you
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