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Rating: 4 out of 5
Very good, nothing to complain about.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Compliant and arrived on time
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Rating: 3 out of 5
No email confirmation of shipment and order tracking if I did not go to the site no way to know where my package is improved
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Rating: 1 out of 5
Still no delivery... The name has been truncated. I don't know where my pa
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Rating: 1 out of 5
I ordered a model from them and it arrived in January. When I have been assembling it for two days I realize that several panels of parts are missing. I contact them and they tell me that they will reimburse me for the purchase or send me the missing parts. I have been waiting for 5 weeks and sending them all the information they ask me for and they give me long delays or ask me for information that I have already sent them before. In the end I have thrown the model in the trash. They are informal and very bad at attending to the public, they only give me long delays. Ju
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Rating: 1 out of 5
I bought 3 weeks ago 5 products from the catalog for my elderly father who needs something for entertainment. I wrote a week later and was told that one of the models was missing. I have tried to contact them by phone and they communicate. I paid 170 euros and we still haven't received anything. I wrote again to ask them to cancel the order or send it without the missing item. They only reply with a standard mail. Very disappointed and worried. Also my father is still without models for the confinement. I thought they would be a company
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Rating: 1 out of 5
Ordered Tamiya wash Humbrol wash delivered
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Rating: 4 out of 5
At 56, I'm back to making models. I would have liked someone to recommend a primer for painting.
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Rating: 1 out of 5
My payment card was debited last month, I haven't received anything and I have no news of my order. Debiting cards when the order is sent, as Amazon does, would be a step forward, with or without containment.
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Rating: 3 out of 5
Four things ordered three received Customer service emailed """According to our logistics team, this product was in your order"" (Whatever that may mean) Plus a 5 euro discount coupon on a subsequent order (of 20 euros or more) No apology no replacement product No response to further communication
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Rating: 4 out of 5
Late arrival of our order Chronopost just sent it to the wrong region! Package in poor condition but components seem intact. Perhaps the packaging should be reinforced
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Rating: 1 out of 5
I've been waiting for 1 month.
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Rating: 3 out of 5
package not arrived
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Rating: 1 out of 5
hello despite my mail for bad delivery I have no news from you.I'm annoyed because this is not the first time I order from you.I await your contact to tell you more.see you soon I hope. NAPO170
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Rating: 4 out of 5
bonjour j'ai bien reçu ma commande toujours très bien protéger mais avec quelques jours de retard . It doesn't matter because with coronavirus it's quite normal for orders to arrive late. But the parcel arrived in very good condition. Continue comm
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Rating: 1 out of 5
Not at all satisfied I keep getting emails asking me if I am satisfied with my first purchase on this site but I still have not received the item. It is about days late and don't use the excuse of the emergency that is affecting us as I buy quite a lot of modeling items on the internet and it is all coming to me regularly even things from California from Germany and Japan. I think I am not buying from this site anymore.
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Rating: 1 out of 5
Very convenient
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Rating: 1 out of 5
Being asked to review despite the fact I am STILL waiting for my items to arrive. If you are going to have a .co.uk web address you need to let buyers know the items are coming from abroad and will therefore take WEEKS to arrive. I will not be purchasing from you again.
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Rating: 1 out of 5
I have been waiting for the model since March 18 and it still has not arrived. The answers to the mails I send claiming it only tell me to wait a little longer when it was supposed to arrive in two or three days. I ordered it to make the confinement more pleasant and it is going to end before it arrives. If it arrives at all, because at the rate I am going
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A
Rating: 4 out of 5
model received as ordered. the site is very assorted and the prices are reasonable. I plan to order again in the future
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Rating: 1 out of 5
Very good service
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Rating: 4 out of 5
Well designed site. Reasonable price, good quality. Tracking of package by e-mail from reseller exeptionn
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Rating: 3 out of 5
Rather loyal to the Tamyia or Italieri brands, I let myself be tempted by the more modestly priced Ark Models. I'm rather disappointed with my first impression. The quality of the plastics is average, and the assembly guide is reduced to its strictest expression (a poor quality photocopy), written in Russian, and above all, there's no color guide... Is this a surplus from the former USSR? Hopefully, assembly will be more pleasant than this first impression.
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Rating: 1 out of 5
Very bad I wanted to cancel the order because it was very late with the date they assured and they did not cancel it. They also told me that it had been shipped when the tracking they give you showed that the next day they were still preparing it. I sent it to them and they continued with the same thing. Inform
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Rating: 4 out of 5
Correct package delivered in correct time
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Rating: 1 out of 5
I don't know french i am very satisfied with ever aspect of the transaction no complants.
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Rating: 3 out of 5
Delivery took a little while.
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Rating: 4 out of 5
goods in every respect as requested. Only the delivery left something to be desired (parcels misdirected at sorting) but given the circumstances we can't blame anyone.
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Rating: 1 out of 5
I cannot give you satisfaction as I have not yet received the matereil.
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Rating: 4 out of 5
All ok order arrived on time and compliant
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Rating: 1 out of 5
I can not give a good rating as I still do not have the item I ordered
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Rating: 1 out of 5
still not received...
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Rating: 4 out of 5
Good site...plenty of choice. shipping costs a bit high.... Difficulty of models sometimes overestimated... Overall satisfied
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Rating: 1 out of 5
Despite covid 19 parcel well received Mer
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Rating: 1 out of 5
In this period of confinement I can not give an opinion since I have not received the product Cordially Stay che
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Rating: 3 out of 5
Quite expensive in general... I also found the same product online for 200€ euros less (290€ on
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Rating: 4 out of 5
objects in line with my expectations
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Rating: 3 out of 5
The cap of one of the paint cans exploded, obviously triggering ""pchit"" of paint. I haven't tested the can, but it seems to be OK and there were no casualties. The rest of the equipment ordered is OK... but that explains the low score. So be careful when preparing your parcels. I'll come back to you to get my supplies despite this little problem.
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A
Rating: 4 out of 5
Everything proceeded properly without any problems. Fair prices
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Rating: 4 out of 5
Good quality
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