Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Very long delivery time and I was supposed to get a poster that was not included
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/08/2019
I do not receive the idle Update I… I do not receive the idle Update I information is very slow I had to let them know that I did not have the item then they did Refine
Response from 1001hobbies
Hye Sir, Following your message, we opened the refund procedure for your order on 21.08. The refund was made on 28.08. Best regards, 1001Hobbies Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/08/2019
Ordered two sets of 1/48 Corsair decals… Ordered two sets of 1/48 Corsair decals on two separate orders and each time I received 1/72 scale Corsair decals. Took absolutely too long to get my orders. I am done with this company. Order cautiously don’t expect timely completion of your orders or the correct item to arrive
Response from 1001hobbies
Hye Sir, Hello, You have ordered the same product twice and the scale of the product is clearly indicated on the product sheet - 1:72 We have not received any emails from you for the first order. If you need help, you can contact us at [email protected] Best regards
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 29/08/2019
An excellent website but an in-stock order I placed almost a month ago still hasn't arrived and I don't even know if it has.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/08/2019
Order no. 173395 placed and paid for on August 23. Today, August 29, still nothing. With a tracking number blocked on August 24, we don't know why. We should go and do a training course in companies like Cdiscount or Amazon which deliver in 48 hours. Unacceptable. Where did my order come from? From China by sea? Z
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/08/2019
I do not receive the idle Update I information is very slow I had to let them know that I did not have the item then they did Refine
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/08/2019
I do not receive the idle Update I... I do not receive the idle Update I information is very slow I had to let them know that I did not have the item then they did Refine
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Response from 1001hobbies
Hye Sir, Following your message, we opened the refund procedure for your order on 21.08. The refund was made on 28.08. Best regards, 1001Hobbies Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/08/2019
Ordered two sets of 1/48 Corsair decals... Ordered two sets of 1/48 Corsair decals on two separate orders and each time I received 1/72 scale Corsair decals. Took absolutely too long to get my orders. I am done with this company. Order cautiously don't expect timely completion of your orders or the correct item to arrive
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Response from 1001hobbies
Hye Sir, Hello, You have ordered the same product twice and the scale of the product is clearly indicated on the product sheet - 1:72 We have not received any emails from you for the first order. If you need help, you can contact us at [email protected] Best regards
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 28/08/2019
Satisfactory.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/08/2019
Very disappointed with the information requested. I needed help with colors and was told to get kits which I have done before. Basically, I was told to figure out what I needed. When you're just starting out and need advice, that's not cool. August 29, 2019: Following your response below you want me to answer what since you do not give me more information. What I wanted was for you to give us the colors corresponding to the model, just like when we buy a kit. But you didn't give me any corresponding colors and when I go on your site and on the product I ordered you have the corresponding tools and colors but now there are no more colors to indicate. I just wanted the colors for my layouts because with the colors I have I can't make certain layouts because they're missing a certain blue red ext ... So in the end, what's the point of sending you e-mails if you can't do it?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
A wide and varied range of paints fast delivery... I am entirely satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2019
Your reply on Trust pilot today (since you do not reply to emails sent directly to you) corresponds to the order N 172249 of 08.08 and not N 172583 of 13.08 I have a copy of my emails (impossible to post them here) which indicate that I requested in due time the change of relay point while the package was being prepared by you (and this for 34 days ...) so you had plenty of time to make the change.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2019
many choices fast correct packaging . just a small problem price a little highÃ
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/08/2019
I had seen a Futaba receiver offered far below the normal price Immediately ordered of course and also neatly delivered Immediately after this, the price of the article was adjusted upwards Very sympathetic!
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/08/2019
Unfortunately the parcel arrived broken the kit box was ""offended"" being COBI constructions the dispersed material did not create any real damage to the kit had it been an injection kit the damage would certainly have been severe and would have forced a returnereso. -Correct delivery time -I could not track the package Judgment: Acceptable take better care of the sturdiness of the shipping packages in future mailings
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
Good communication, the only drawback is the delivery time when the product is not in stock, but this allows us to have interesting prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
Shapely parts But deliveries a bit long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/08/2019
Hello I sent you 2 emails below when I was preparing the parcel so that the place of dispatch could be changed: no reply. What's more, it took Mondial Relay 3 or 4 days to take the parcel into account (whose fault is that??). And so the order has to be cancelled How many days have been lost since the order was placed on the 1st?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2019
I haven't had any problems for a long time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2019
Great product but delivery time very long compared to other orders effectu
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/08/2019
very good only had to wait quite a long time
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/08/2019
PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/08/2019
No order updates and slow dispatch Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
Response from 1001hobbies
Hye Sir, We had one product in stock and the other was available from our supplier, which explains the shipping time. Concerning refunds, our accounting department makes them every Wednesday. Best regards
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/08/2019
Products received according to order. However, the delivery time was longer than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2019
delivery a little slow but product of very good quality. one compensates for the other
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/08/2019
Excellent reactivity even in the vacation month of August!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/08/2019
No order updates and slow dispatch Ordered on the 13/08 and still only showed ""processing"" after 7 days so cancelled. Also they only process refunds on a Wednesday which seems bizarre.
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Response from 1001hobbies
Hye Sir, We had one product in stock and the other was available from our supplier, which explains the shipping time. Concerning refunds, our accounting department makes them every Wednesday. Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2019
Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2019
wait a bit long but quality product so one makes up for the other
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/08/2019
I thought it was good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
a little long!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
Deadlines met Good packaging Product quality Ach
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 19/08/2019
Ordering was fast and clear information Delivery took almost two weeks The order had to come from another address which took over a week The shipping to my address took 5 days Post NL indicated on Tuesday that the package would be delivered on Wednesday in the end it was Friday
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
satisfied, on-time delivery wide choice of models and paints. A few prices sometimes higher than on other sites for the same model-but nothing to shout about, no
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/08/2019
bad experience with shipment ordered two model kits slowest shipment (eco) selected which is ok. but the shipment went wrong package got lost and sender cannot help to find. then i asked 1001 and they said i need to wait until the deadline of this eco shipment. this is not the way i appreciated from the seller where i bought something and the package went lost.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/08/2019
TO THIS DAY I STILL DO NOT GET THE PRODUCT AND YOU DO NOT EVEN WANT TO REFUND ME !!! YOU ARE BAD !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2019
Although delivery times are always longer than expected, they very often have models that are hard to find.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2019
product and delivery as expected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
the packaging was damaged but the order was fine
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