Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The positive side of your site is that you offer brands that some of your competitors don't. The negative side is that the prices are much too high.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2019
shipping time a bit lo
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 13/06/2019
Good products and fast shipping across the pond.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/06/2019
Delays worthy of the middle ages. The products are advertised as being in stock....but ordered on May 31st and as of June 13th...still not delivered.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2019
Very good supplier. Just one or two paint suppliers like Vallejo ...
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 12/06/2019
The question was whether it was enough as I needed it relatively quickly but that's not really the point any more... no confirmation of receipt...on request my parcel was made ready for dispatch before my order according to the time stated in the mail...I refused to accept the parcel on 15.5. and until today nothing has arrived at your address???? I also ship to Thailand USA these parcels are faster to the recipient ?? Delivery from China 7 DAYS As I said to everyone FINGER away...... I will probably never see my money again!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2019
An employee breaks a bottle and cancels my order! No one to warn me of this.... I received ten glass bottles of paint all unprotected in a thin bubble envelope! Some kind of miracle that they arrived whole. The whole thing lacks seriousness. In the face of the competition, you have a lot of work to do. However, I remain your customer, confident that you will remedy these problems. Don't throw the baby out with the bathwater.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
Nothing to say about the products and the price. Only criticism on the choice of the relay point. I had to go quite far when there's a relay point (same chain) next to ch
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
Fast delivery, well packaged product that corresponds to what I ordered.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2019
I was disappointed with the delivery time, which was a little longer than announced. It was a birthday present that arrived a little late.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 11/06/2019
Great service. Quick & courteous response after inquiry. Perfect! Recommended seller!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2019
Good selection but long shipping times (over 3 days just for the site to send my order).
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/06/2019
does not respect the deadlines when we contact them answer = we have just ordered the products you have just bought !!!!!! no excuse no information to reassure you""" nothing I will not order again.............................. ha yes to date I still have not received anything !!!!! date commande 29 m
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 09/06/2019
delivery times abit slow but otherwise excellent
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 08/06/2019
If there were minus stars, this would be the case here. First of all, the site is misleading and totally overpriced. Order placed on 3.5. only arrived on the 15th. Paid with Sofortüberweisung of course. Since I needed the model relatively quickly, I ordered it several days later at a much lower price elsewhere (ordered on the 1st day, arrived the next). I then wrote an email to the German email address and received a reply from a French address. On 15.5 I refused to accept the parcel. Strangely enough, the return has apparently not yet arrived at Modellbau as of 8.6. Constant emails about refunds which are not made as the kit has NOT been returned??? Packages from China Thailand USA were faster.....hmmmm Probably I will not get my money as it looks very unfortunate. FINGER WEG I have never written a review but from 1001 Modellbau I can only ADVISE everyone!!!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
Good service Good service, arrived before scheduled delivery date!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
satisfaction
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/06/2019
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn’t have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Response from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/06/2019
Good service Good service, arrived before scheduled delivery date!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/06/2019
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn't have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Translated reviews
Response from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 07/06/2019
The grade is low for the absurdity of the site really nerve-wracking in the search for models accessories and paints. Non sense in Italian translation and search engine really unsuitable for an e-commerce store. The malfunction of the site is for me a reason not to buy from 1001models.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/06/2019
no issues whatsoever. Happy customer.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/06/2019
Good price and delivered before the deadline
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
Bonjour je trouve que les délais delivraison sont trop long un manque de personnages et de matériel de pont d'envol au 1
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2019
Still not received
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Very nice models. Fast delivery.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/06/2019
Excellent range of products on offer. A small mishap in the delivery promptly resolved
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2019
No news about my order. It was still being prepared. I had to call and everything was sorted out in a few days. Disappointed because they were gifts and didn't arrive on time. Not satisfied with order tracking either.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2019
WE HAVE RECEIVED YOUR COLISTRES WELL GOOD DELIVERY:IF I KEEP A STAR I AM DISSATISFIED NOT TO HAVE RECEIVED THE PROSPECTIF HELPING US FOR THE ASSEMBLY OF THE TANK IN FRANCAIS !!!!!! AND NOT IN ANY LANGUAGEI had chosen you for the order because you had a store in Paris and I thought you were going to send us this order with an explanation in FRENCH. JE N.AI PAS TROP COMPRIE
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2019
I'm not too happy I made an order that I had to receive at home I paid for but I had to pick it up at Cultura Leclerc ..otherwise nothing to
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2019
Delivery a little long
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 30/05/2019
Still haven't got the planes yet. !! 3 weeks for delivery.......
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 30/05/2019
Excellent Value for Money. Would now Recommend 1001 Models as excellent company to deal with. No complaints. J. Cassidy.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
good site with a wide selection no problem with delivery in a fairly short time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
ordered on May 06, available on May 18?
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2019
It should be possible to modify a previous order: I wanted to add an item but couldn't.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 29/05/2019
Well the second shipment after the failure of the first shipment. I received an apology and a shopping voucher to apologize for the mishap.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
satisfied with my order very good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
I had ordered a cutter with 5 spare blades and received a pair of cutting pliers...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
Very good. Well packaged product. Delivery on time.
Translated reviews
We use cookies for audience measurement and improving user experience.