Customer reviews of 1001hobbies

speed efficiency product comfort

Order conforms to schedule correct shipping costs a little high

Very late deliveryiv

The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma

I bought models for the first time before Christmas and I only received them yesterday in a relay point and this after having asked for news of my delivery several times I also took the gift wrapping option which I had to tear open to see the products because the invoice attached mentioned something else For a similar product Amazon delivered to me in a maximum of 48 hours I cannot speak to you about the quality of the products because it is a gift and I trusted the reputation of the company.

Stratospheric lead times (over a month's waiting time). If no product requested the site does not refund. I will never order from this seller again. Perfectly bad

After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.

Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.

Very good relationship. Just had a problem with a can of humbrol matte black paint that was actually glossy, whereas the can was clearly marked matte. The error came from humbrol, not from the merchant site.

In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.

Relatively fast, careful dispatch. Model received in very good condition and well packaged.

The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.

Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it�s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you

The order after a month has not arrived. According to what I ordered they had it in stock. The after sales customer service was null. I have not received anything but I will never buy from them again.

My small order for acrylic paints was dealt with promptly and well. I shall consider 1001 Modelkits when placing further orders for modelling supplies.

After 3 unanswered emails, finally yesterday by a miracle and after my review on your site, departure the same day. On this morning's tracking the order is still being prepared. 1st order and I think the last. Not serious at all for

Wide choice of products Fast delivery and on-time delivery

I've already ordered the same product twice because the first time there was a problem with the order and now I'm back again. Too bad I haven't received any reply from them to find out the reason for the problem - does the product exist?

It is since December 14 and I have not received the package and no information a total disaster.

Good afternoon! I'M SICK TO THE NOSE OF THIS GENTUZA NOT TO GIVE ME A FUCKING ANSWER TO BE CALLING FIFTEEN HUNDRED TIMES AND NOT RESPOND AND BE THREE PEOPLE TRYING AND NOTHING THEY DO NOT CALL TO PART .... MY FAILURE TO ONLY SEE OPINIONS OF THE SAME PAGE AND WHAT HAPPENS THAT THEY DO NOT LIKE TO WORK OR K? UNTIL 12 O'CLOCK? NOW LET'S SEE HOW MUCH IT COSTS ME FOR THE RETURN.... I WILL MAKE SURE NO ONE ELSE BUYS THERE.... I DON'T KNOW WHO SAYS THAT EVERYTHING IS OK...

I ordered on December 17 a Diesel locomotive series 10700 it was supposed to be a Christmas present on the site itself there was a note stating If the package was ordered before December 19 it would arrive by Christmas so I order right away I choose to pay 11 euro shipping instead of the free shipping just because I needed it to get to me on time at that point I receive on December 18 a notification of the tracking of the shipment and so far so ok only later I learn that the warehouse of this site is in France it was not specified anywhere not that it was a problem but I assumed that the package would not arrive even though they had advertised just this shipment before Christmas December 27 finally calls me the courier only after a few minutes the courier informs me that the package had ended up in Frosinone and not in the province of Siena where I live 600km from my home so already here I get upset because not only the delay of the shipment but they also totally wrong address I can assure you that it is a lifetime that I always order used THIS address and it has always arrived all on time in fact it immediately seemed strange that the courier did not know the route. I contact support several times trying to figure out where it had ended up they tell me they will let me know but it's been 4 days since I've heard anything from them moreover their courier in France doesn't give assistance for parcels outside their country I don't have an Italian shipping code and I don't know where it ended up. As of today January 3 the package still has not arrived both the assistance of 1001 modelllini and the courier is impossible to contact really bad at this point I am forced to ask for a refund. I am really regretful this is the first time something like this has happened to me.

well received and delivery as ordered

No response to my request for delivery time. Order placed on 2712. No screw tracking

Good website. Good communication by mail or chat with quick response. I ordered the model of the boat richelieu it is perfect. I highly recommend

All good except for some delay in shipping once you choose the fast shipping option.

IT HAS BEEN A REAL ODYSSEY. I ORDERED THE HARRY POTTER WANDS ON 1312 AND THEY ARRIVED ON 0301. ACCORDING TO THE WEB IT WAS SENT BETWEEN 5-7 DAYS (AND REALLY IT WAS SENT TO THEM). WHEN I SPOKE TO THEM THEY TOLD ME THAT THEY HAD TO RECEIVE IT FROM FRANCE. AND IT SEEMS THAT INSTEAD OF GOING THROUGH MADRID IT CAME DIRECTLY BUT WITH ALMOST 15 DAYS DELAY. THANK GOODNESS IT ARRIVED FOR KINGS

Model purchased December 11 to date still has not arrived. It was a Christmas present for my son big disappointment.

Package ordered on December 14 to date still no arrival. I also sent email for information but received no response. Very bad service

shipping time not respected (2 working days announced but shipped 9 days later). delivery method changed so it's a pain to get the parcel back! in short, no resp

ORDER COLLECTED QUICKLY AND CONFORMS TO WHAT I ORDERED

Hello. Despite an order placed on December 19 with products that were supposed to be in stock, my parcel has still not been delivered as of January 1. I live overseas and took advantage of a vacation in mainland France to order from this site. They sent me emails telling me that certain products were not available. Despite several reminders and information telling me that the package would be delivered to the post office, it still hasn't left the warehouse. Too bad for me, I'm going to have to have this parcel sent to my place of residence, and that's going to cost me a few more euros. I think it's a shame to charge around €50 for overseas delivery when most online retailers offer this service at a lower cost. As I've already experienced, this price is unjustified because of the long delivery time and the damaged paint pots on arrival. You'll understand that I can't be satisfied with these services for

delivery details even for out-of-stock colissimo

I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as

We felt cheated. after choosing a model that says shipping in 24 hours and make me an account to place the order it turns out that you have to pay more than 20 e to get it in 2 or 3 days by DHL when it clearly states that shipping is free from 59e that if nothing of 24h more than 10 days by regular mail of course not emos bought it and thank goodness because it turns out that on ebay is much cheaper and arrives when it says that it arrived.

Ordered on 1712 - shipping announcement but nothing arrived. E-mail sent on 2112 with no response. No communication, disappointed child for Christmas and 46 euros in the wild. Balance sheet: no dispatch collection made no reply to e-mail dispatch deadlines not met. Child did not receive the gift requested. Relaunch on January 10 but no reply to previous emails, so I add

Wide choice of models, but I think you should be able to see the assembly instructions before you buy.

Correct order processing

Deplorable delivery. I order before the validation of payment I have a delivery time of 4 to 6 days or until December 22 immediately after the validation of payment I receive an email with a longer delivery time Package received after Christmas a child with his gift that is not under the tree! Unacceptable I will NEVER recommend su

Very good service and delivery adequate to my expectations and need continue like this and all my wishes for the new year and thank you again Ã

order placed on December 15 today December 31 still nothing received There is no response to emails sent and phones are not answered I now have to explain to my son that his gift for New Year has not been delivered and there is nothing for him under the tree Thank you in advance for the bad service