Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2018
The items are as requested but I find the delivery time a little too lo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
I was delivered almost 2 weeks later and a box was or
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Deadline met, but the box was too big for the order, so my items were wandering around inside, which could be dangerous given the delicacy of the facts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
no worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
1001 maquettes is a little expensive compared to the competition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
Product complies with very reasonable deadlines. Two small suggestions concerning the models: Classification by difficulty Precision of the number of parts in each model.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/11/2018
I have not received my order and they do not answer my complaints. They neither delivered the product nor refunded my money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Fast delivery. Explanation of box contents not detailed enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
it would be a good idea to reduce the execution time between the order and receipt of the order - it's too long compared to Amazon per exe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2018
Good handling despite 1 of the 3 references missing. After notifying customer service of the shortage, the response of proposing a new item for replacement was prompt. The supplier listens to the customer. I reco
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2018
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2018
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2018
Very well packaged Delivery on time Nothing to complain about
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2018
correct product but it is necessary to change your partner of delivery Mondial Relay is the worst of all (4 week to receive the parcel and moreover it is in another point of relay to 5 km of my house whereas there is a point of relay right in bottom of my house)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2018
very series
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2018
Very disappointed with my purchase, disoriented by the lack of information on the model measures, then wrongly informed me that RC means radio control. Radio control of what? Then at least inform me that the product measures 9 cm. That's the
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2018
(delivery under 2436h it's wrong I waited 7 d)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2018
Nothing to say about the quality of the products. Delivery time a bit long
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/11/2018
Goods in order good price-performance ratio gladly again BUT why do two flat brush sets and a small masking tape have to be delivered in a large box. Why not just a large envelope?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2018
Serious parcel tracking and delivery in good condition, just a little dust on the box, but overall good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2018
on-time, on-content delivery in line with expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2018
well packaged and fast
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/11/2018
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2018
The processing of this new order was very fast! with a lot of information on the routing of the package! so very satisfied! I would recommend your service to anyone who might be interested.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2018
Your product description does not precisely describe the number of figurines and whether the figurines are to be assembled and painted, as I am not a make-up specialist.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2018
Order placed on 291018 Delivered on 131118. Charged on 291018 Uh if I want such delays I don't order on the Internet... I'm going to see my favorite tobacconist
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 12/11/2018
Titanic model ordered October 24 still not arrived.Congratulations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/11/2018
very disappointed still did not receive the package.fortunately it was in stock Ordered mid october
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/11/2018
Model BF109 =117€ ripe for the garbage can I have never seen such an amateurish model anywhere. Models are canceled and sent back, but I have been waiting in vain for the money (5 weeks), it is and remains a bad store in France.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/11/2018
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that’s worth) saying I got 10 bucks refunded...ooooooooohhhhh! That’s like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Order delivered promptly. all O
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Respecting deadlines and orders
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2018
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that's worth) saying I got 10 bucks refunded...ooooooooohhhhh! That's like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
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Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 08/11/2018
Too many duplicate emails but no exact delivery dates
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
Well-stocked and diversified catalog, particularly noteworthy in the decals and supercut parts sectors. Delivery times consistent with this extensive range. Satisfied without
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
Serious order and delivery tracking thanks to customer information by e-mail Reactive team after delivery of an item was forgotten Packaging of delivered items very c
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2018
If I have a comment to make too many emails received for a single order!!!! Moreover the delivery by Colissimo took delay parcel arrived on Saturday, November 4 only for a departure of the parcel the lu
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/11/2018
The customer service solved a problem I had ordering in my language and quickly. The price of the offer was great. The only bad thing is the shipping. I have never paid such an expensive shipping (9€) for something that took a week to arrive from France (it's not that far) and the express shipping was already exaggerated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
very good no problem everything was par
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