Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Thin and fast.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/09/2018
satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
good contact fast service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2018
It would be perfect with shorter delivery times. 6 days for a product in stock is a bit long.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 31/08/2018
I have not received my package yet!!! I have no idea where it was taken if it was delivered or not!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/08/2018
Not the quickest delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2018
Fast and photo-quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2018
Not the quickest delivery Not the quickest delivery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 30/08/2018
Not the quickest delivery Not the quickest delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
fast, reliable serviceproblem-free order processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Good experience
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
This was the only online hobby store... This was the only online hobby store where I could find HGW scale seat belts. (That's not to say there may be others.) I placed my order thinking that the store was in the United States. It was only after the three weeks it took for the items to arrive that I realized the online store is located in Europe. Otherwise, a successful online purchase.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/08/2018
This was the only online hobby store… This was the only online hobby store where I could find HGW scale seat belts. (That's not to say there may be others.) I placed my order thinking that the store was in the United States. It was only after the three weeks it took for the items to arrive that I realized the online store is located in Europe. Otherwise, a successful online purchase.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 28/08/2018
order from 08.08.2018 not yet received. thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/08/2018
Hello I would like to give my opinion but my parcel ordered on 78 has still not arrived. 3 delivery point changes with Mondial Relay. Normally I'd pick it up today: it's 1:45 pm and still not delivered.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/08/2018
Arrived on the dot..All as ordered. A fast service and an attentive one.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2018
I ordered a glue for polystyrene. The glue I was sent melted the polystyrene.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2018
Nothing to see with the photo for the price we will not talk about 100€ not even the glue and supplies in short otherwise the model and well party parts well repro
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
Good order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2018
a little disappointed with the reception of my order 4 models ordered on 25718received 3 models on 23718 1° non respect of the delivery time 2° incomplete order 3° packing shipment suffered from the tansportwith the consequences that can be guessed. i keep my confidence in youdespite these small hassles hoping that these worries will not have any resonnance in my future ordersin which case my preference will go to other suppliers.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/08/2018
Bad finishes only for interior despite the cost and size it is not worth it. Arrived on time and well packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2018
GOOD SHIPPING . Great model !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2018
Fast delivery. Small misunderstanding about an unavailable product replaced by another but then available again. Incomprehension quickly cleared up after exchanging emails to clarify the situation.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/08/2018
Great service the material arrived quickly and well packed. I will definitely get more pieces. The prices are also good. Hello and good day to all.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 22/08/2018
Goods ok. and quite inexpensive but 6 weeks for delivery put shipping directly from China clearly in the shade
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/08/2018
Although I already had a shipping confirmation, I was asked several times to complete the process. Result: unnecessary e-mail traffic ...and all for about 20 €. The delivered model fully met my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2018
tout tre bien re bon service
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 20/08/2018
Arrived damaged I have glued on the broken head of the figure and have already painted the two figures and installed them in a model. No further reaction is therefore necessary.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/08/2018
After cancelling my order (179392) because of the delays they told me the amount to be refunded and I accepted. That was the 24052018. Today 19082018 I STILL HAVE NOT RECEIVED THE MONEY BACK. I sent an email on 11072018 which has not been answered. I am very disappointed
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/08/2018
Very nice set of decals came in good packing thank you. Peter
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/08/2018
Wide selection in stock and speed of delivery. It is confusing the appeal of the offer ""for orders over 50 € free shipping "". Indeed it has been free but sent by regular mail whose cost is minimal although it is also true that I have arrived earlier than expected.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 17/08/2018
If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.
Response from 1001hobbies
Dear customer, Thank you for your response. We are sorry for those problems. We are trying to improve our shipment services. We take your comment into consideration. Yours sincerely, 1001modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2018
If I could give a 2.5 I would If I could give a 2.5 I would. Ordered a vacuum form canopy and received it in a 'cushioned envelope.' As you would imagine, it was damaged at some point in transit. 1001 was quick enough to dispatch another without cost to replace it. But, it arrived in a cushioned envelope - damaged... If you read this 1001, use boxes, even little ones to protect the product. They were quick enough with the full refund however, so 'acceptable' service in that I got my money back without hassle. Thank you.
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Response from 1001hobbies
Dear customer, Thank you for your response. We are sorry for those problems. We are trying to improve our shipment services. We take your comment into consideration. Yours sincerely, 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/08/2018
Never again will I ever deal with this... Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again
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Response from 1001hobbies
Dear Mr Neal, You made your order on August 9th. The delay was announced between August 28th and August 29th. The product you ordered is not in stock in our warehouse but by our suppliers, as it is written on our productsheets. We ship from France, and you live the US. That is why the delay is longer but we are currently respecting the delay, which were announced in the first place. Yours sincerely, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/08/2018
Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/08/2018
Never again will I ever deal with this… Never again will I ever deal with this company. Exactly one while week after taking my money an entire week processing my order. Then I receive a message my order will arrive in 2 weeks? Never again
Response from 1001hobbies
Dear Mr Neal, You made your order on August 9th. The delay was announced between August 28th and August 29th. The product you ordered is not in stock in our warehouse but by our suppliers, as it is written on our productsheets. We ship from France, and you live the US. That is why the delay is longer but we are currently respecting the delay, which were announced in the first place. Yours sincerely, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2018
Thank you very much. Catalog rich in choice superior to the French competition and price including postage cheaper than the competition strang.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2018
i chose this site for the large choice of paints and the timely delivery, but despite the large choice, the prices of the models are way out of line. for example, the astrolabe at 356.25 with the 6% discount, i found it at 219 on another site.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/08/2018
Very good treatment. magnificent and complete offer of products. relative speed in shipments.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/08/2018
Enjoyed what I got. Highly recommended