Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 3 out of 5

Published on 17/05/2018 à 00h00 following a purchase from 17/05/2018

not the best in delivery!

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Acquirente Verificato

Rating: 4 out of 5

Published on 16/05/2018 à 00h00 following a purchase from 16/05/2018

Lots of choice and fast delivery

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Comprador Verificado

Rating: 1 out of 5

Published on 16/05/2018 à 00h00 following a purchase from 16/05/2018

It has taken 14 days since I paid for it and I have sent two emails and they haven't even replied.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 16/05/2018 à 00h00 following a purchase from 16/05/2018

I ordered goods from you on 30.04.18 which have not yet arrived on 16.05.18. On 7.5.18 I received the message that it has been sent. Question: Will it arrive on foot?????

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Acquirente Verificato

Rating: 3 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .

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Verified Buyer

Rating: 1 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

Had just what I was looking for at a very good price

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Verified Buyer

Rating: 4 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

The postage was quick and the parts were in excellent condition when they arrived.

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Verified Buyer

Rating: 4 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

Easy to order but delivery was awfully… Easy to order but delivery was awfully slow.

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Verified Buyer

Rating: 4 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

Easy to order but delivery was awfully... Easy to order but delivery was awfully slow.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc

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Acheteur Vérifié

Rating: 3 out of 5

Published on 15/05/2018 à 00h00 following a purchase from 15/05/2018

I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.

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Verified Buyer

Rating: 4 out of 5

Published on 13/05/2018 à 00h00 following a purchase from 13/05/2018

opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2018 à 00h00 following a purchase from 13/05/2018

Fast delivery.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/05/2018 à 00h00 following a purchase from 13/05/2018

The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2018 à 00h00 following a purchase from 13/05/2018

opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/05/2018 à 00h00 following a purchase from 12/05/2018

Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/05/2018 à 00h00 following a purchase from 12/05/2018

Fairly high price compared to competitors

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/05/2018 à 00h00 following a purchase from 12/05/2018

The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/05/2018 à 00h00 following a purchase from 12/05/2018

At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/05/2018 à 00h00 following a purchase from 12/05/2018

Respect of the delivery time and very good follow-up of the delivery steps with emails to the customer for i

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/05/2018 à 00h00 following a purchase from 11/05/2018

purchase orders take a long time to arrive .... I'm a bit disappointed ....

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Acquirente Verificato

Rating: 1 out of 5

Published on 10/05/2018 à 00h00 following a purchase from 10/05/2018

After 15 DAYS NO package has arrived yet........thanks.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2018 à 00h00 following a purchase from 10/05/2018

Why not delivered to the address provided

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Verified Buyer

Rating: 1 out of 5

Published on 08/05/2018 à 00h00 following a purchase from 08/05/2018

My order arrived one day ahead of scheduled delivery date was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.

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Comprador Verificado

Rating: 3 out of 5

Published on 08/05/2018 à 00h00 following a purchase from 08/05/2018

As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from

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Verified Buyer

Rating: 4 out of 5

Published on 08/05/2018 à 00h00 following a purchase from 08/05/2018

My order arrived one day ahead of… My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/05/2018 à 00h00 following a purchase from 08/05/2018

My order arrived one day ahead of... My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/05/2018 à 00h00 following a purchase from 07/05/2018

Delay a little long due to lack of stock.

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Verified Buyer

Rating: 3 out of 5

Published on 06/05/2018 à 00h00 following a purchase from 06/05/2018

Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.

Response from 1001hobbies Published on 16/05/2018

Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/05/2018 à 00h00 following a purchase from 06/05/2018

Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.

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Response from 1001hobbies Published on 16/05/2018

Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits

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Verified Buyer

Rating: 1 out of 5

Published on 04/05/2018 à 00h00 following a purchase from 04/05/2018

great service. received quickly with international shipping at a reasonable cost. will use again!

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Verifizierter Käufer

Rating: 1 out of 5

Published on 04/05/2018 à 00h00 following a purchase from 04/05/2018

Delivery took a very long time. I only received information about the status of my order when I asked.

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Acquirente Verificato

Rating: 4 out of 5

Published on 02/05/2018 à 00h00 following a purchase from 02/05/2018

Too slow

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2018 à 00h00 following a purchase from 01/05/2018

nothing to report

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2018 à 00h00 following a purchase from 30/04/2018

Good service and good listening to my expectations

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Acheteur Vérifié

Rating: 3 out of 5

Published on 30/04/2018 à 00h00 following a purchase from 30/04/2018

Products conform but delivery too slow in my opinion

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Acheteur Vérifié

Rating: 1 out of 5

Published on 30/04/2018 à 00h00 following a purchase from 30/04/2018

product was damaged and unusable product was damaged and unusable

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Response from 1001hobbies Published on 16/05/2018

Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits

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Verified Buyer

Rating: 1 out of 5

Published on 30/04/2018 à 00h00 following a purchase from 30/04/2018

product was damaged and unusable product was damaged and unusable

Response from 1001hobbies Published on 16/05/2018

Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits

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Verified Buyer

Rating: 4 out of 5

Published on 29/04/2018 à 00h00 following a purchase from 29/04/2018

I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!