Customer reviews of 1001hobbies

too often parcels are announced as arriving at a relay point but..... Nothing, so three trips of 20 km each and a significant increase in costs.

The detail is brilliant The detail is brilliant and instructions easy to follow, even though not in English, the scale suits an oo gauge , the downside is the wheels and track, they could be stronger and bigger. It is very fiddly to make and was made easier by having a set of tweezers of different size. Has made a very realistic looking crane to go with the model coal mine on a railway layout.

The detail is brilliant The detail is brilliant and instructions easy to follow, even though not in English, the scale suits an oo gauge , the downside is the wheels and track, they could be stronger and bigger. It is very fiddly to make and was made easier by having a set of tweezers of different size. Has made a very realistic looking crane to go with the model coal mine on a railway layout.

good quality attractive price

A first order was a little late in arriving with a document missing despite its indication on the delivery note included in the package. However, a second, less important order placed a few days later was delivered in record time. Overall, no major problems with order processing.

I found a hard to find decal set on ... I found a hard to find decal set on your site. Reasonably priced. 4 stars due to packing. I suggest inserting a stiff piece of cardboard in envelope to help prevent creasing. It arrived quite beat up.

No problems to report, very good co

I found a hard to find decal set on … I found a hard to find decal set on your site. Reasonably priced. 4 stars due to packing. I suggest inserting a stiff piece of cardboard in envelope to help prevent creasing. It arrived quite beat up.

Package well received despite major difficulties with 3 rela point changes

I bought a body and when I received it, it was very damaged and broken at the back. I sent an email to customer service to report the problem and they never replied.

I am satisfied with my order and it arrived quickly but you should put more glue in the package.

Shipping cost is much to high Shipping cost is much to high, I can get the identical product from Japan [gunze paint] for a fraction of the cost, but when your in a hurry you pay. I do like your site very much but can't afford you very often. - Bill Kushmick, USA

Shipping cost is much to high Shipping cost is much to high, I can get the identical product from Japan [gunze paint] for a fraction of the cost, but when your in a hurry you pay. I do like your site very much but can't afford you very often. - Bill Kushmick, USA

Everything went very well with my order, which I received on time. However, it was a gift and my message was not included in the package.

I am very satisfied with your service

Simple and fast Delivery times respected. Complete delivery information

Order placed on August 04 and still being processed. In order to find out why my order is still not being processed, two messages have been sent which have so far gone unanswered.

Relay point problem with difficulty logging in to change the drop-off location, knowing that the problem notice arrived rather late. On the other hand, nothing to say about the co

good but delivery a bit long

fast delivery.

fast delivery, good contact. I'm sorry I didn't find all the paints I needed.

Good contacts wide choice of models...what can I say........all good...

Good choice, attractive prices. Delivery time a bit long

Small problems with the delivery time, the parcel seems to be stuck somewhere, otherwise it's perfect.

satisfactory order fast delivery

Parcel well received but some components are detached from their support in the pouch and are therefore loose and difficult to identify.

I'm going to try to be as""honest"" as possible, to start with it's unacceptable to write"" our customers adore us"" when there are so many negative reviews. As far as I'm concerned, I placed an order for more than 100€ validated on July 20 for the site and since July 24 it""has been in process"". Like many people, I naively tried to contact customer service by e-mail to get more details. And you know what .... no answer theoretically this-said service will wake up at the sight of my notice by saying substa""we did not receive your mail"".... This is all the more unacceptable given that the numerous customer service responses to other negative reviews boil down to "our suppliers are behind schedule". When we know that many other internet platforms offer the same services with globally identical prices and that from experience, in the event of a problem, they inform their customers and make a commercial gesture. I can only conclude by saying that, as you will have understood, I don't intend to repeat the experience, and to let my many model-building friends know that this site is unprofessional.

Product marked in stock in fact not delivery times very long so I was offered to place my order colissimo phone to shorten the time that was not done order July 22 received August 3 mondial relay in a word incompetent first and last time

Nothing but good things.

Bonjour site très sérieux je recomman

no problem I sincerely recommend

CLEAR. But small model

No particular problem fast delivery very good packaging

somewhat long processing but then fast delivery

Very good service, fast order processing and a quality product. See you soon!

From the day the order is placed to delivery at a relay point, the tracking of the parcel is very well done on the internet and by courier. Delivery times are respected. There was just one minor problem: the package was not properly sealed with tape. There was no problem with the contents of the order. I recommend 1001 Maquettes because of the quality and quantity of the selection available.

So far, so good and let's keep it that way

very good I would recommend if possible

Reply to 1001 maquettes: yes, I did receive your parcel today, but it was too late! And yes the Post Office is right the box was much too big to fit in my Mailbox. What's the point of taking a Colissimo without a signature if I have to take a day off work to receive your package!!!! AND NO, I WOULD NOT RECOMMEND YOUR WEBSITE given the lack of interest you show in your customers. Very disappointed parcel still not received after 5 days despite almost 10 € postage colissimo without signature. At 1001 maquettes they tell me it's the Post Office's fault. At the post office, the package doesn't fit in your box.

The products I purchased corresponded to the offer, good packaging and updated information for order tracking. All correct. Best regards