Customer reviews of 1001hobbies

Out of stock, even though the website says ""available"".

Nickel service good communication fast delivery

Very beautiful models and colors

... unfortunately with a very long delivery time.

small hiccups when processing my order otherwise very good

On two orders, the delivery time for the first was greatly exceeded without any information, but on the second order it was perfect. An email notification in case of delay would be appreciated. Thank you

Model sent off without a hitch. Deadline met but painting order difficult and undelivered to date. More than two weeks

no particular worries

Nice site, lots of choice, but shipping takes too long, especially for the price you pay! 9 days when competitors ship in 3 days - you don't have to be in a hurry, and frankly it's a hindrance for others.

i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)

High price but otherwise everything is great and can be recommended.

i was very surprised about good en fast delivery In 2 weeks time i got my order delivered in good condition here in the Netherlands. Good job, i trust you to order more in future:)

a slight lack of communication which caused a 2 week delay in delivery (for material supposedly in stock) but this improved afterwards and a good commercial reflex because I was able to have free shipping on the following order good site well stocked nice team I will recommend

given the amount of shipping costs, not having been delivered 6 days after placing the order is unacceptable.

Payment on account would also be nice. Delivery took a while but was absolutely ok. I can recommend 1001 modellbau.

All's well

Clear plus celery

Does not respect promised delivery times says anything about product availability loses packages. Defects noted twice the first time had to refund me after 15 days of waiting for the order in fact unavailable

ordered on 26.2. and paid via PayPal arrived on 14.3. so more than 14 days delivery time goods ok what can you say about 7 pots of Humbrol colors. On the product page it says ""Goods in stock ready for shipment in 24 hours "" Sorry but that's not how it works.

Current paints were missing. (Matt black). Otherwise impeccable service.

Quick order to see for loyalty vouchers?

Good value for money but delivery times not respected

For a month and a half now, I've been promised a refund because the items I ordered were not in stock. The company has already been reported to the Paris DDPP for similar problems. Who should I contact? Who's calling the shots in this company? Who is capable of making a simple transfer to an account that has been given over and over again? What is to be done with the word given by members of the company? Shouldn't non-repayment of the sum paid be considered theft? WHO IS GOING TO TAKE RESPONSIBILITY AND MAKE THIS TRANSFER AS IT SHOULD BE MADE? Company not serial""Hello I'm following up this matter with my manager today. Unfortunately, I don't handle refunds directly. I will keep you informed. Yours faithfully ...And 4 more days to go!

For my part I am very disappointed with 1001 Maquettes the delivery time is too long.the chosen products are not always available.order placed on 210217 we are on 130317 still NOTHING.I even thought for a long time that it was a fraudulent site.I strongly advise against it.

Rubbish 14 days and no information as to where parcel is!

Rubbish 14 days and no information as to where parcel is!

Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying

The package is properly protected. The delivery time is respected. I recommend this company for purchases.

Good site with many articles and well organized.

Good service

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

box a little crushed in the packaging but fortunately no damage on opening delay

Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many

many choices . fast shipping

I am very dissatisfied. For a payment on 19.02 and a parcel announced on my account as dispatched on 28.02 (it's not those 8 days that I have a problem with) on 09.03 I still have nothing, not even a tracking number. I've had no reply to my two e-mails. Finally this morning I reach ""customer service"" through the chat which tells me that they will ""investigate"" and send me an e-mail but still nothing. Delivery times are not respected at all and they don't seem to care. In the meantime, my son's birthday went well. And to think I was planning other orders. Very dissatisfied. Update on 22.03.20""1001 Maquette"" sent me another order (the first was""lost"") with a commercial gesture: a few more colors. This second order reached me very quickly (yesterday) and the contents are in order. So I've raised my rating from 2 stars to 4 stars. Conclusion: I'm going to try an order again in the next few weeks and months, hoping it goes well from the start.

Very satisfied with the quality of the product and the speed of delivery.

Only the delivery was a bit long. About 10 days. I'm now building the model and painting it. Please note that paint is not included in the package. You'll need an extra 20 euros to purchase it.

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

Propellers arrived on time all ok.