Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Ordered on December 17, it was supposed to arrive for Christmas and I got nothing to put under the tree. In addition, there was no way to reach customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2016
waiting 3 weeks for a sticker page is a bit long. moreover, they send me an sms to inform me that the parcel has been shipped and that an sms will follow with the reference for tracking, but I haven't received anything, so I had to contact you to get it. as for the rest, the packaging and the product are fine.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/12/2016
Everything perfect web recommended
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2016
Package received in 1 week
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2016
to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2016
Ordered as a gift. Everything went well. The product meets expectations. Delivery in perfect condition within
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2016
A Wee Bit Disappointed I did receive my item when expectedbut was disappointed that my rather expensive items arrived bent with only a bubble mailer to ""protect"" them. Items were metal and flexible but are not meant to be sharply bent. A piece of cardboard in the envelope could have prevented all of that and not added much to the weight. Paid $20 for shipping to America and expected a bit more care for the price.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/12/2016
A Wee Bit Disappointed I did receive my item when expectedbut was disappointed that my rather expensive items arrived bent with only a bubble mailer to ""protect"" them. Items were metal and flexible but are not meant to be sharply bent. A piece of cardboard in the envelope could have prevented all of that and not added much to the weight. Paid $20 for shipping to America and expected a bit more care for the price.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/12/2016
Long delivery time Lack of communication but otherwise satisfactory . Good overview in the online store .
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/12/2016
Top business partner to be recommended without reservation. But unfortunately very long delivery times after ordering!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/12/2016
The tracking of orders is correct, the speed of response is also correct but on the other hand delivery times are relatively long.otherwise RAS good holiday season. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2016
I had a few problems with delivery, but customer service was very responsive and sympathetic in finding a solution. I was supposed to receive one model for Christmas and the other when I got it, which was what they suggested so that I wouldn't end up with nothing under the tree, but in the end everything was received, much to my delight. Even so, delivery took longer than announced at the time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2016
Very happy with my paint.delivered quickly and less when store and moreover we take what we need.really very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/12/2016
I wanted to order a model of Star Trek for Christmas for my father the first time I do not receive the right package to 5 days of Christmas Eve nor wrapped and nor with the word as I had checked when ordering (extra charge) so I call I fall on Guillaume very friendly salesman who makes me a commercial gesture I then order another ship the box is then tr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2016
Plenty of choice and delivery on time. A little dust on the packaging... nothing to worry about. Very serious about tracking orders. In short, I recommend this site! All that's left now is to wait for the reaction of the main person concerned to his gift.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/12/2016
10 days to ship my order. I received a bunch of emails from them, one missing a product, one not validating my order even though I had been charged. I had to call them to clear things up, and after 15 days, when I received my order, I was disappointed because the boxes weren't in good condition. 15 days of receiving emails every day for nothing, duplicates and triplicates... Basically a
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/12/2016
I placed an order on 07122016 no orders received for values of 51.90e scam tracking number does not exist on mondial-relais entreprise fact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
Very good site but it's a shame you can't zoom in on the photos.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2016
Satisfied with the product but disappointed not to have obtained the answer to the question asked by e-mail and telephone concerning the size of the figurines. This information is not noted on the site, so we only found the dimensions when we received the box.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/12/2016
The product arrived but a bit late and the package was completely torn open
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/12/2016
I have never had such a bad company. Delivery took 10 days. Returns just as long. And I've been waiting 5 weeks for my money. Last week I was in the live chat with an employee and went through all the data again and NOTHING happens. When I send a message NOTHING happens. Never again with 1001 Modellbau. Simply catastrophic.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 22/12/2016
I received all the items I had ordered but did not receive any reply or information after sending an e-mail. So I received the goods after about 14 days of anxiety. The selection of products is great but the information and delivery time cannot be estimated. I am therefore somewhat dissatisfied with the service for further orders. Unfortunately not comprehensible for me. I pay by bank transfer and unfortunately also had a bad experience. Greetings Wittig
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/12/2016
The product arrived well but it took too long.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/12/2016
Hello the models arrived here about 2 weeks later was ok. The models were simply packed fortunately not damaged (better would perhaps be folded with old newspaper u. padded thus more cushioned against throwing in the shipping box). It was ok so far. P.S. I miss more Monogram models 132 e.g. Pz.Wirbelwind Pz.Grant Jagd-Pz. 4 Sdkfz 232 Pz.-Spähwagen.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2016
your best choice would be not to order on this site.....refusal to deliver an order already cashed.....product available on the site.....no response to 1 e.mail after a week of waiting.....after cashing the payment you are asked to take something else.....I do not want it if I went through them it was for this product....a reported the model that I paid has also increased in price so if I want it I must again spit in the bassinet.......very mafia com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
The items ordered were as requested and the order was processed quickly. Site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
no worries order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
RAS Fast delivery even for missing items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
No problem From order to delivery Complete package Delivered on time given . Honest site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
Easy to order, fast and careful delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2016
Site not recommended. My requests for a return remain unanswered
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/12/2016
speedily delivery Good price quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Nothing to say about the services of 1001 Maquettes but it is regrettable to have to bear the cost of delivery which is high, it is better to travel and buy directly in ma
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2016
Site to be proscribed and banned. Out of 4 orders, 3 had supply and lead time problems (whereas on the site the material was ""in stock"" or available within 6 days). My last order, which I had the misfortune to place, was dated November 08, 2016 (the equipment was available, so there was no delay) ..... Parcel still not delivered and no news from 1001 maquettes despite several reminders. Thank you 1001 Maquettes for your long lead times and for not following up our orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
delivery quite long but good brand models I remain expensive 1001maquettes for 1 72
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
speedily delivery Good price quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2016
Basically everything's fine, but on the online store some items are wrong, the illustration obviously doesn't match the title. The contact form doesn't give any answer after the automatic acknowledgement, but I received copies of messages from several other customers! ? One of my items was out of stock, so it's getting complicated and hasn't been resolved yet. I recommend the site but there's still work to be done to keep up with the big competitor b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2016
For an unfortunate order of 37 € I received no less than 6 emails to inform me of the follow-up of this order. In my opinion, that's a bit too much! Otherwise, nothing to say about the delivery times, the packaging...everything's fine!
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