Customer reviews of 1001hobbies

Ordered on December 5 for a birthday present on December 20 (wooden boat to build). I only saw the negative reviews afterwards and crossed my fingers to avoid them. Missed! I got there early to avoid any problems and it was a failure, I had to make another purchase elsewhere... Parcel delivered and to my great surprise the package is super light and not very bulky... I opened it and was astonished to find only a box of fittings. I call customer service, which answers with great difficulty after X attempts, and I'm told that the package will be reshipped as soon as possible by Collissimo and that I'll be sent a confirmation e-mail so that I can have everything as soon as possible. No e-mail received, no sound, no image, I have a fittings box that cost me an arm and a leg (180€).

It worked fine The decals ordered arrived within the 28 days specified, no problems.

It worked fine The decals ordered arrived within the 28 days specified, no problems.

Nothing to say except that delivery was a little slow, but otherwise impeccable.

too slow 15 days for a delivery expected in max 6 days well seen!!!

very good value for money however an effort is asked for the delivery which is a tardi

QUALITY PRODUKT VERY GOOD HELI FOR A LOW PRICE BUT LONG TIME FOR SENDING

I am still waiting for reimbursements on orders not obtained but with debits on my account made them without problem I am promised to make the transfer to my bank account and then I am informed that it will be by check the time already passes a week I have the impression that they take me for a pi

How can I give an assessment when I haven't yet received my order (n°92077) placed on 041216 and I've been debited for the amount. What's more, it's impossible to reach customer service by phone. For the moment is more than unfavorable not to

QUALITY PRODUKT VERY GOOD HELI FOR A LOW PRICE BUT LONG TIME FOR SENDING

very good site hinges as described fast delivery nothing to complain about i recommend

the 1st order arrived very quickly (5 days) the second despite availability is still not here although the order was placed the same day as the 1st is the 2

Was not delivered. It's a real struggle to be heard - communication is almost non-existent! A f

Package received promptly, cleanly and carefully packaged, products matching perfectly. RA

Very few negative comments on past orders articles conforming satisfactory packaging on the other hand the shipping costs are enormous example for 6 pots of paint model of 14 ml and a pliers plastic the amount of the costs was counted at 799 euros for this total of articles one does not even reach the 300gr 8 euros of port is not

I am still waiting for my package. I can't tell you about the product! I don't think I'll be recommending you, the delivery times are much too long. Products from abroad have a shorter delivery time. The model I ordered was marked in stock...To make a gift you have to plan a long, long time in advance. I just hope it arrives on time... Dear consumers be

Fast, quality service. It's a pity that the products aren't more detailed (very important paint listing).

Some paint colors not in stock but no surprise we are warned before ordering! Very good, but can do better

A few words on the use of certain paints would be a plus

hello order without problem but lack of communication to inform the buyer that his package has arrived at the relay point.

Disappointed, but not with the model, delivery took almost a month - I wasn't expecting that! It was difficult to follow up at first. I hope this is an isolated case. Product conforms

order served on time and without problem very good however be careful not to have to contact them because after leaving a message then send an email I never got a response I had to wait to have the chat to care me

I ordered all the models in 172 and received one in 148 on the site, which is the size I requested. The parcel was otherwise correct and the delivery time respected.

Excellent follow-up and on-time delivery as well as good responsiveness in answering my questions.

very satisfied with the site's functionality, which is a little difficult to manipulate.

An order shipped to another customer, no information on my current order if I don't contact the service, and in the end a product that is no longer available.... it was a very, very bad start. In return I negotiated a more expensive product without paying more, which was granted and sent by colissimo to my home for the same price. Good commercial reaction but it's distressing to devo

poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

Just what you need to be bo

poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.

No paint refs with models when ordering. That would be a plus!

paint ordered 3 weeks ago, still has not arrived. The title says it all.

good transaction compliant product well packaged received promptly

paint ordered 3 weeks ago, still has not arrived. The title says it all.

Very happy with my purchases made on 1001 maquettes delivery time respected and product complies with what I ordered I just regret the price of delivery because not offered to arrive at home but only in point withdrawal from a sum too large! I'd rather have free home delivery than a free figurine!

The delivery time was exceeded by one week instead of 24 hours.

I still haven't received my order n° 90345 placed on 13112016 we are still on 04122016. On the other hand, the money has been debited from my account and quite quickly compared to the delivery time.

delay a little longer than announcedbut we are in the period before christmas so indulgence.it would be nice to have a direct contact for advice or in case of concern.that's all.package well packed and product co

no problem. Merc

RAS.Bon commercant.on ne trouve pas toutmais peut mieux faire comme dirait le maître d'écol

Reliability, efficiency and service