Customer reviews of 1001hobbies

very serious and punctual .

Very satisfied with the diversity of your catalog and the speed of shipment after ordering. In addition, there is no mandatory maximum order.

Site well done good service respected deadlines sites as we would like to find more often ... Only downside: prices a bit high

GOOD BUY AND BETTER RESULT... EXCELLENT PRODUCTS AND SERVICE.

Not the fastest It isnt very clear that they are a French based company, not that that should matter but it can have an effect on delivery times.The kit is fine but in these days of next day and 2 day delivery it was rather slow. It took a week to for them to say it was shipped. Even with the holiday it was 4 days to ship it. It was listed as 'in stock' too.

Not the fastest It isnt very clear that they are a French based company, not that that should matter but it can have an effect on delivery times.The kit is fine but in these days of next day and 2 day delivery it was rather slow. It took a week to for them to say it was shipped. Even with the holiday it was 4 days to ship it. It was listed as 'in stock' too.

order processed as quickly as possible

Good site.correct prices.fast delivery.multiple choices.

good but long delivery time

Order tracking information is very well rendered

The products correspond completely to the product presented on the site! The only drawback is that the items advertised as available in 24 hours all took a week to arrive.

I placed my order on 18.01.2015 and paid immediately but never received anything. customer service only got in touch on 4.02.2015 after I had already sent several emails. here is the wording of the email: Sorry for the late reply. I contacted our logistician about your order. I will reply to you as soon as possible with more information. With kind regards The customer service 1001modellbau.de Since then I have heard nothing more from them, although I had sent a few more e-mails, I asked them to send me my money back or the goods. I will never order here again.

Great store, good range Great store, good range. Good for some hard to find stuff. A little pricey sometimes.

Great store, good range Great store, good range. Good for some hard to find stuff. A little pricey sometimes.

the products are good and good value for money. The service that warns you when a product that is not available will be available again is a very good thing. On the other hand, the shipping time between placing an order and receiving it could surely be improved.

I merely placed an order and let's just say everything went well. It arrived a few days late and the package that contained the box was almost all sketchy besides the fact that it was left in the stairs of my apartment building without being called or notified.

the only problem seems to me to be the delivery a little long a little more speed would be perfect but overall and honestly nothing to r

Disappointment I was very disappointed with my experience. First, I waited several weeks before I was told they could not fulfill my order, but I was not told what was not being filled. Then I only ended up receiving four of twelve items I ordered. Store credit given but a lot of time wasted waiting to do a project that I was trying to do. I will look elsewhere next time.

Disappointment I was very disappointed with my experience. First, I waited several weeks before I was told they could not fulfill my order, but I was not told what was not being filled. Then I only ended up receiving four of twelve items I ordered. Store credit given but a lot of time wasted waiting to do a project that I was trying to do. I will look elsewhere next time.

I am completely satisfied with the goods, the store system and the actual ordering process. I couldn't find the goods here in Germany in such a complete form in any other store, which is why I chose this store, which was unknown to me at the time. You constantly receive status updates about your order, which is very good in principle, but sometimes also quite pointless, up to three times a day and then such meaningless information as ""will be shipped soon"". You can save yourself that if you use meaningful and sensible statuses because as a customer I am not interested in the fact that ""soon"" (when??) will be shipped and then days go by until something finally happens! As a customer, you wonder whether the parcel is already waiting in the corner somewhere. Receipt of the order - order processed - outgoing mail - that would be enough. In addition, the delivery time of 12 (!!) days for goods that were in stock was unfortunately far too slow by today's standards. I have even received goods faster from the USA and Japan. Within Germany, goods in stock should be dispatched on the next working day but no later than the day after next, i.e. they should reach the recipient in around 3 - 5 days. Anything else is simply out of date and not professional.

good transaction

I live in the Canary Islands Spain and I had to pay 30e for shipping in a private company but they sent it by ordinary mail which has a cost of 890e. I have been ripped off

First order no problems Placed my first order with them from the UK with slight trepidation as usual when purchasing from another country. But the order showed up quicker than expected and all in present and correct, so I'm sure I'll use 1001 Modelkits again.

First order no problems Placed my first order with them from the UK with slight trepidation as usual when purchasing from another country. But the order showed up quicker than expected and all in present and correct, so I'm sure I'll use 1001 Modelkits again.

Perhaps the packaging needs to be reworked for better protection, as the model box I bought crushed the car's frame - nothing irreparable, but I hope it won't show once.

Very bad experience concerning my order. I waited three weeks for my parcel and it took me several emails to be informed of the progress of my order. I was given a tracking number that was totally unusable. So for the moment I don't recommend this site, but I'll try the others and compare. It's also possible that there was a problem, in which case he could have told me.

Adding miniatures when you are a model site. Slt I find ridiculous that you associate miniatures with models to assemble I am disappointed with my last purchase. I still haven't had a reply to my complaint e-mail of last week. My only positive point is the diversity of the models.

Fast shipping Compliant order Average packaging

On the category lists (decals or other), it's impossible to go to the following pages when over 100 references (or even 9,000+) are listed. A bit frustrating. Otherwise impeccable. I'll be ordering from you very soon. Best regards::JM La

Great Selection, slow shipping I was looking for a very specific kit, a Heinkel He-111 H-3 for a Battle of Britain diorama. They not only had a great kit from Revell that had 4 models for the price of one, but also undercut the competition by $60! I had to wait two weeks for it, but I plan on purchasing the kit a few times over from them!

Great Selection, slow shipping I was looking for a very specific kit, a Heinkel He-111 H-3 for a Battle of Britain diorama. They not only had a great kit from Revell that had 4 models for the price of one, but also undercut the competition by $60! I had to wait two weeks for it, but I plan on purchasing the kit a few times over from them!

Diorama base received folded and crumpled, straight into the garbage can... Site to avoid

well received my parcels but the shipping to my home a little long.15 days to receive them! I received my 2 parcels at the same time although I had ordered them a week apart.

Good material and fast delivery

I've always been satisfied with my deliveries, but economy parcels take a while to arrive. Colissimo parcels are indeed faster, and the equipment is top-notch. However, the Pitot tubes are packaged in sets of 4 and arrive individually. I get good feedback by e-mail about the compatibility of certain products with my equipment. So far

fast and accurate.

There's a real problem with our promotions. In fact, they regularly mention ""free shipping"" with a minimum purchase of 89€. The trouble is, it seems to work only for orders within France. Why not grant the same advantage to foreign orders, in proportion to the rates applied in France?

long lead time but very good punctual for me perfect

I will not be ordering from this store again. Ordered on 5.3.2015 in process since 6.3.2015 since then nothing more. You write to support and get no reply. I have never experienced anything so bad. I can only advise against this store.

The birthday present was delivered on time, thank you very much. Unfortunately defective! The plants cannot be attached. -(( Any kind of contact by phone or email is failing which makes me unhappy. Therefore, if you can initiate it, please contact me urgently.