Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2014
Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2014
I received my order with much delay on products indicated in stock moreover in 2 boxes of models it missed parts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2014
I ordered varnish and decals and everything arrived in an envelope with bubbles. ...the decals have suffered (folding, damage to a decal ...) the least I could do would be to slide the decal board between 2 sheets of cardboard, which would avoid, in my opinion, the deterioration of these somewhat sensitive boards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/08/2014
Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!
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Response from 1001hobbies
Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/08/2014
Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!
Response from 1001hobbies
Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 31/07/2014
The service turns out to be accurate on time and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2014
Delivery with good follow-up order received in good condition corresponds exactly to the order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2014
Payment accepted by you on July 20 for a delivery time of 5 to 7 days, i.e. by the 27th at the latest. Today the 30th at 23:00 still nothing!!! This is obviously my first and last co
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2014
This is the 2nd time I've ordered models. The first delivery took a fortnight. The second, however, took 45 days to arrive. All in good condition. I'd like to thank
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/07/2014
Recommended store!!!No problems on the purchasetopersonal available for any clarifications and very fast shipping.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/07/2014
First buying experience on 1001 models unfortunately not entirely satisfactory. The order placed (and paid for) on Sunday, July 6 arrived on Friday, July 25 despite the fact that all of the products ordered were marked as available except for 1 listed as in stock and shippable in 4-6 days. After about 10 days of waiting an email informed me that such product first delayed and then unavailable would be cancelled from the order its cost was returned to me in the form of a voucher for a later purchase (would have been more welcome the money back but so be it). Finally on the 17th the package is shipped the tracking number I receive only on the 24th (it tells me that on the 23rd the package left France was taken over by a courier) but by now it is of no use since it arrived on the 25th and mysteriously also contains the product unavailable! Just as well even though by now I had ordered it and received it (in three days!) from England. Positive sides: - lots of products that can be ordered - with sales you can find nice models at good prices. Negative sides: - standard shipping and delivery times too long even unnerving in case of temporary hiccups - though not the company's fault - in the delivery of the products - automatic communications via site account or via email unclear and often late - packaging definitely improvable considering the fragile and expensive nature of the goods handled.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 23/07/2014
Much too long delivery time even as a regular customer delivery only against prepayment .
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/07/2014
Order still not received it's been 15 days I find this unacceptable especially for a shop in Paris I am very dissatisfied more no personalized follow-up hard customer service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/07/2014
Item as described.. Good shipping speed. Accurate packaging
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2014
delivery conformed to order but with a 13-day delay between order and delivery ....2 out of 3 items offered were not available from suppliers. This should be indicated when ordering from the online catalog.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2014
satisfied with my order faithful to the catalog image kept informed of delivery times
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/07/2014
I have not received either the order or the tracking number of the order.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/07/2014
Excellent tracking of the order. Only downside was the DHL service that kept the package in storage for many days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2014
Order fulfilled, correct delivery, albeit a little long.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 17/07/2014
Even after 10 days, the model I ordered and paid for has still not arrived. The delivery time was given as 6 to max. 9 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2014
perfect shipment a little long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2014
Price a little expensive delivery well protected but a se mine of delay on the other hand super ch
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 10/07/2014
i bought some RC nn ship anything just a very slow order too that magazine . and i am new in comerce RC ( i buy and sell ) and that site is not good for me because all mei order in stop .. sorry for my language i am not Italian to speak well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2014
Model ordered well received but more than 1 week in delivery time you have to be patient.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2014
this is the first order I've placed with you because I usually buy from oupsmodels. The difference with them is that in 2 days I have the equipment and the prices overall are 2x cheaper, so it's up to you to decide, Cordia.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2014
This is the first and last time I'm ordering from this site, which doesn't give a damn about the world and uses holidays or the post as an excuse. Order placed on June 23rd and it's now June 7th=)The product certainly comes from the other end of the planet on foot................... To be avoided urgently. I'm still waiting for my order to arrive................. I'm going to do a great advert on the social networks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2014
Hello I received the models I ordered within a very reasonable time. However, I would like to point out that the models made in Eastern Europe are of poorer quality than those made in the West, as are the explanations, which are still very vague.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/07/2014
I found this site almost by accident I must say that the package arrived to me quite immediately! without any problems. Very satisfied!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/07/2014
After placing an order I was told that the item was not available and was correctly refunded the amount paid. So very reliable. However, it would have been even better if I had known in advance that the item was out of stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2014
site 1001 maquettes a conseiller sérieux prix symp
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/06/2014
The selection of kits and accessories is fantastic but because their deliveries are slow because they use the postal service. If they had a courier option they would be about the best here in spain
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2014
Order received perfect! However, shipping time too long (3 weeks instead of 9 days).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2014
Package received on time correct price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2014
Hello, I still haven't received my order, which left FRANCE TO FRANCE 4 days ago, whereas I ordered other model airplanes in South Korea and received them in 3 days. What's wrong?
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/06/2014
So much for the modeler only mole a little expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/06/2014
My order placed on June 9, 2014 for my son's birthday has still not been delivered.Impossible to reach anyone at the phone No...? bizarre ... Wednesday is closed so I'll call again tomorrow, Thursday. Imagine my son's disappointment waiting! I will not recommend this site. Cordia
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2014
The products and packaging are perfect. However, the delivery time is really long (10 days). This point needs to be improved.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2014
My father loved his gift! I just wish the delivery had been quicker.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/06/2014
I premise that my situation started by placing an order on 200514 has yet to be concluded...on 2105 I made the transfer and on 2605 they wrote me:"" YOUR ORDER IS READY YOU CAN ACCESS THE TRACKING OF YOUR SHIPMENT."" As well as' after my reminders as I could not find the said tracking and on the site gave my order still in processingthe day 0306 found this excuse that I have also read on other posts : "" FOLLOWING THE ERROR OF A SUPPLIER WE ARE ALWAYS WAITING FOR THE ITEM"": but how? Wasn't my order already ready? And then when I had made it the item in question was available even reported 4! 0806:"" THE PRODUCT IS SOLD OUT AND YOUR ORDER CANCELLED. WE WILL REFUND YOU AS SOON AS POSSIBLE."" Only after 3 more days they asked for my information to make the transfer and the next day I sent it to them punctually. the 1606:""THE REFUND SHOULD BE MADE TODAY OR IN THE NEXT DAYS"" . Of course the SHOULD was a must since to date (220614) I have not received anything yet and their response time to my emails has always been biblical. I hope the situation will be resolved as soon as possible since it has now been a month since my payment and two weeks since they said I would be refunded.... Conclusion:never had a worse experience even remotely comparable!
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 21/06/2014
I will definitely make more purchases in the future hoping to avoid some misunderstandings that have arisen over payments
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