Customer reviews of 1001hobbies

Fast delivery, parcel arrived in good condition, I'll be back.

Great choice of products, but delivery time as long as ever.

Delivery took a little longer. ...otherwise it was okay.

Super

I have NOT received my order. I received several emails that it was ready for collection with QR codes and everything but the box at the collection point was EMPTY and neither the suppliers nor the seller got back to me after 2 days.

Always affix your safety labels to the paint reference.
NUL !!!! Already reported several times to your company.
No news from you.
Not very serious.

The box was a little damaged No damage to the boxes

It seems to me that the product was new and not resealed with stickers, so I'm a little disappointed.

Waiting for part of the order for several weeks ...

Delay a little long. Otherwise great!

Good delivery and top models as usual.

A real depth of range, with products listed as being in stock...but in reality, they are ordered from third-party suppliers. Don't be in a hurry, as delivery times can be several weeks.
Free shipping only applies to chronopost and is not mentioned in their offers...at least not by Johan. What's more, I've had a bad experience with this service, and the prices are considerably higher than those of competitors. But then again, you can find everything!

It's good, although it takes a while to put the articles together.

Very expensive and poor quality model. Delivered very late.

So far, so good

Good prices. Fast shipping. Difficult to contact by phone.

The Esprits Maquettes models are interesting, but of slightly inferior quality. I suggest pre-cutting the parts for better assembly.

The order appears as Delivered and I have not received it, I have tried to contact several times without success. A total scam!

Fast delivery and good quality

Fast delivery, the part of the box shown in the photo is correct but a label has been affixed to one side, which is a shame for a collector's item.

The first order, 1 month ago, at the drop off point I received the package completely open and the contents damaged. Notified 1001Hobbies of this. Told them I do not find it acceptable. Yesterday picked up the second order at the issue point, again the same thing again took pictures in front of the employees. So despite warnings on my part that I would not accept it a second time it happens again. It was my last order at 1001Hobbies. In the 60 years I have been modeling, this is my worst experience ever

They sent the package to an address that I had not given. I asked several times to change it to the correct one. At first they stated that they would correct it, but then they did not change it, so they were also making fun of me. I had to travel 15 kilometers and three quarters of an hour in traffic to pick up the package. real bullying! I will not purchase from them again.

The site is easy to navigate. One difficulty is the lack of paint colors to use... to be improved, no doubt, with the manufacturers. Everything else is perfect

Disappointed

Model a bit expensive

Ordered goods never received asked for a refund after 2 months even that not received a site to block and avoid at all times. these people should lock them up and throw away the key Pure scam.

Very good for promotions and items that other sites no longer carry. A little expensive, however. Well packaged, delivered as advertised, good order tracking.

15 days to get a miniature is excessive. As for the Colis Privé carrier, avoid it. Conclusion: can do better.

Shipping takes a bit long, but otherwise great communication and everything delivered nicely

Delivery too long

Well packaged shipment without problems

for the navigation and the delivery..nothing to say all is well.. concerning the ordered product..it is below all..really not satisfied..to see what will propose me 1001 hobbies

Good

Order received in perfect condition and reasonably quickly.

Order delivered to the wrong relay but still in good condition

Dubious advertising of the model I wanted. I asked for clarification by mail and they did not respond. I complained by phone and they told me that they would give me an answer by phone, which they never did. In the meantime, they kept sending me emails to make more purchases. Very long delay in the delivery of the product to the customer compared to their delivery commitment. It gives the impression that they are not a store, but a "hub" that receives orders from customers and then requests the product to a supplier, which greatly lengthens the delivery time to the initial customer and can not answer questions about the product because they do not have it in their store. And all this at a very expensive price, I think 1001Hobbies is one of the most expensive companies in the market and that does not compensate with the service they provide. I have voted them "regular" because in the end the model arrived to me, but I don't think I will buy anything from them again. Thank you very much.

The parcel took a long time to arrive because one of the two products was not supposed to be available. What would have been better would have been to implement the deduction of a product missing from the penultimate order. Suggestions were made, but that's all. Too bad.

No French translation of the assembly instructions.

I ordered some paints and tools for a scale model and I got a Mario Kart Carrera Go instead.

Wide selection, order was delivered neatly. Only downside is that they give a delivery date but only send the package a few days after.