Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 276 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1, 3 and 4 stars

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D
Daryl R.
Rating: 4 out of 5
following a purchase from 30/11/2023
Everything said it was in stock, and I was ordering for Christmas. Ordered on November 30, yet it took over 4 weeks to ship it. Everything did eventually arrive after 6 weeks... and was exactly as ordered and exactly what I wanted. Overall good experience.
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ENRICO S.
Rating: 4 out of 5
following a purchase from 25/11/2023
good
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Toni F.
Rating: 3 out of 5
following a purchase from 30/11/2023
Delivery times far too long!
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Heike A.
Rating: 1 out of 5
following a purchase from 13/12/2023
dramatic experience. Package was not delivered and company is not reachable. Company apologizes but does not solve the problem. Recommend not to order from the company.
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patrick C.
Rating: 3 out of 5
following a purchase from 14/12/2023
ordered on 14/12/23, delivered on 10/01/24, nicely packed, delivery time did take a long time, good communication via email about this. Everything can always be better of course....
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daniel P.
Rating: 3 out of 5
following a purchase from 18/11/2023
order placed on november 16 collected mid december
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laurent O.
Rating: 4 out of 5
following a purchase from 16/12/2023
Very low
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Luc D.
Rating: 1 out of 5
following a purchase from 13/12/2023
I believe an incorrect item was offered for sale with a certain item number, therefore I asked for confirmation by email as to what I would receive when ordering. It was confirmed to me that I would still receive the advertised item. However, something completely different was delivered.... Upon notification I received a message back that I could return the item but then I would have to bear the return cost myself and that's just going too far for me. I have no problem with shipping costs but not because of mistakes made by the web store.
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Olivier H.
Rating: 1 out of 5
following a purchase from 11/12/2023
Two items missing on delivery
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Peter M.
Rating: 4 out of 5
following a purchase from 30/12/2023
Bonne service et la sélection est énorme.
Quand-même, moins 1 étoile pour la livraison lente - 11 jours de la France en Suède.
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Christophe B.
Rating: 4 out of 5
following a purchase from 19/12/2023
Perfect
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Eric C.
Rating: 1 out of 5
following a purchase from 15/12/2023
Too long without news of my request. I won't be ordering from you again
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Joachim R.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very long delivery time. Delivery time as stated in the online store was exceeded by far.
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Sergio A.
Rating: 4 out of 5
following a purchase from 10/12/2023
The site is intuitive and very complete. In my opinion it offers a great variety of models and products at an affordable price. The delivery was according to the estimated time and without problems. I will buy again.
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Dominique S.
Rating: 4 out of 5
following a purchase from 01/12/2023
Delivery too long for available products and high delivery charges (€7.50).
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BAPTISTE J.
Rating: 1 out of 5
following a purchase from 24/12/2023
1st disappointment, the model which was supposed to be 20cm and is in fact barely 15 Very light plastic I am frankly disappointed.
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Marlène B.
Rating: 1 out of 5
following a purchase from 08/12/2023
Order of 08/12/23 Christmas gift received 05/01/24 after complaint 04/01/24!!!
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Didier G.
Rating: 1 out of 5
following a purchase from 13/12/2023
I ordered a motorcycle model at the beginning of December, supposedly in stock, but in the end they didn't have it. I simply received it on 05/01/2024. They never answer the phone, lamentable, I do not recommend this site at all.
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Frédéric H.
Rating: 3 out of 5
following a purchase from 14/12/2023
The products are OK because conform, the packaging is nickel, the delivery was bcp longer than announced too bad.
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Valérie V.
Rating: 3 out of 5
following a purchase from 30/11/2023
I had no trouble navigating the site, which is very complete to satisfy both the young and the not-so-young. The only downside was that delivery took a very long time: I ordered on November 30, for a birthday on December 17, and I received the package by e-mail on Sunday, December 17, even though the worldwide relay point was closed! fortunately, I live in a small village, and the shopkeeper was extremely kind to come and open the door on purpose so that I could give the cake as a present!
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Ryan T.
Rating: 4 out of 5
following a purchase from 23/11/2023
I received my order in good time and I am satisfied. It took a little time to arrive but otherwise perfect.
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Pascal P.
Rating: 4 out of 5
following a purchase from 09/12/2023
Very satisfied with my order, fast delivery even though I was in the middle of a supply run at the time of ordering.
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Robert Hendrik V.
Rating: 4 out of 5
following a purchase from 06/12/2023
super
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Martina P.
Rating: 4 out of 5
following a purchase from 13/12/2023
Excellent, reliable and impeccable service! I would shorten the shipping time
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Celine M.
Rating: 3 out of 5
following a purchase from 20/11/2023
Very long delivery times
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Barbara S.
Rating: 1 out of 5
following a purchase from 08/12/2023
I never got a refund.
Very bad products, not matching the photos
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tom V.
Rating: 4 out of 5
following a purchase from 04/12/2023
Just good that's all it should be
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Isabelle B.
Rating: 4 out of 5
following a purchase from 18/11/2023
A long wait, but everything arrived in time for Christmas.
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Martin V.
Rating: 4 out of 5
following a purchase from 01/12/2023
Good couldn't be better
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Solène F.
Rating: 1 out of 5
following a purchase from 03/12/2023
The order I received did not correspond to the purchase I had made. Following my complaint, I never received a return.
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Alan B.
Rating: 4 out of 5
following a purchase from 03/12/2023
Item was despatched in good time, delivery company missed me first and didn't leave a note, but successfully delivered s few days later. In between, 1001Hobbies, had contacted me to note the failed deliver and that it would be redelivered shortly. It was.
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Didier R.
Rating: 4 out of 5
following a purchase from 27/10/2023
Generally serious.
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Cheyenne D.
Rating: 3 out of 5
following a purchase from 29/11/2023
Arrived well packed in carton
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bernard C.
Rating: 3 out of 5
following a purchase from 12/12/2023
delivery time too long (over 2 weeks). This was due to the fact that an item in the order had to be ordered from the supplier, but this was not indicated anywhere on the site. Otherwise, the order was ok.
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Édith L.
Rating: 4 out of 5
following a purchase from 27/11/2023
A bit of a wait for delivery but with 15 days to go before Christmas nothing really unexpected. Delivery arrived on time and always very well packaged, a little more anonymity on the box would be welcome.
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michel R.
Rating: 4 out of 5
following a purchase from 02/01/2024
order delivered quickly in a relay center and corresponds to my order nothing more to say
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Peter V.
Rating: 4 out of 5
following a purchase from 05/12/2023
Good clear site!
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Cédric S.
Rating: 3 out of 5
following a purchase from 05/12/2023
I find that preparation times are getting longer and longer... Right now I'm buying 3 items in stock, but I've got a supplier waiting for me during preparation. (Maybe you were looking for a box the size of my order?) I don't know who the genius is who thinks that for models at 100€ each, taping the 3 together in bubble wrap is a good idea.
The boxes came in a state of m..... and just to remove the tape, the boxes tear. What's more, I'm asking my son to help me collect the parcel from the post office, as he was grown up, but he saw his gift inside through the bubble wrap... It's unacceptable, seriously.
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CHRISTOPHE L.
Rating: 4 out of 5
following a purchase from 15/12/2023
As ordered and delivered in good condition.
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Olaf K.
Rating: 4 out of 5
following a purchase from 20/12/2023
Ordered and received just before Christmas. Thank you
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