Customer reviews of 1001hobbies

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Verified Buyer

Rating: 4 out of 5

Published on 26/08/2023 à 22h22 following a purchase from 08/08/2023

Its my first order...

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Verified Buyer

Rating: 3 out of 5

Published on 26/08/2023 à 17h44 following a purchase from 13/08/2023

It took a long time for some paints to be delivered. If I could have found them elsewhere I would not have got them from 1001 Hobbies.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 26/08/2023 à 16h12 following a purchase from 01/08/2023

The delivery time is a little longer, but the product is exactly as described on the site. I am very satisfied with it

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Verified Buyer

Rating: 1 out of 5

Published on 26/08/2023 à 16h08 following a purchase from 17/07/2023

Battery came late and did not work….. with a dead battery

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/08/2023 à 14h22 following a purchase from 18/08/2023

Instructions in Chinese!!! But there's a law?

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/08/2023 à 12h59 following a purchase from 25/04/2023

I placed an order and only received a third of it, as the rest was unavailable... what's more, some of the figurines I ordered were packaged in the wrong way and the packaging was damaged (despite my note in the comments to pack carefully and not to bend the tabs on the boxes). Only the customer service lady I spoke to on the phone was very understanding and helpful. Well done to her, because the rest is unsatisfactory...

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Verifizierter Käufer

Rating: 4 out of 5

Published on 26/08/2023 à 12h32 following a purchase from 25/04/2023

Good selection but unfortunately many items not in stock. Delivery was always easy to track. Customer service always responded quickly.

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Verified Buyer

Rating: 3 out of 5

Published on 24/08/2023 à 22h01 following a purchase from 11/08/2023

A little pricey, but so are the others selling this stuff. Since it comes from France (which really isn't clear when you order) takes longer then normal.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/08/2023 à 20h26 following a purchase from 16/08/2023

Fast and well organized

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 17h29 following a purchase from 06/08/2023

Product being restocked at time of order not reported. Order received the day after shipment.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/08/2023 à 16h50 following a purchase from 15/08/2023

See my previous reviews. My reviews have not changed.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 16h15 following a purchase from 09/08/2023

Delivery a few days late but otherwise a good experience.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/08/2023 à 15h10 following a purchase from 27/07/2023

Delivery and everything was just good nothing to complain about

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/08/2023 à 12h57 following a purchase from 06/08/2023

Everything was good, the UI is clear, the only things I can comment on is the breadth of the selection, shipping wasn't too fast either but the site can't do anything about that. Overall, 9/10

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 11h18 following a purchase from 28/07/2023

Very good, easy-to-use site.

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Verified Buyer

Rating: 1 out of 5

Published on 23/08/2023 à 17h00 following a purchase from 14/04/2023

Website made out they were a British site by charging in GBP and posting a U.K. number. The total cost included VAT. Found later they were based in France and the VAT was French tax. Ended up paying 40% as HMRC charged another 20% on arrival. HMRC told me as the product was sold and exported to U.K. it should not have been subject to French tax. Told the company but not answer. Please be aware before buying from this company.

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Verified Buyer

Rating: 1 out of 5

Published on 23/08/2023 à 16h40 following a purchase from 15/07/2023

Today is 8/23/23 and I have not received my Futaba antenna. It was o ly $30.00 or but still. When I contacted the company I was told I shipped it cheap way so it could not be traced. Guess I'm the money. Customers....BEWARE!!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/08/2023 à 15h33 following a purchase from 10/07/2023

Good service and fast shipping

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/08/2023 à 07h25 following a purchase from 26/07/2023

Extremely fast response to my problem and efficient solution found

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Comprador Verificado

Rating: 1 out of 5

Published on 22/08/2023 à 15h57 following a purchase from 06/08/2023

The product is missing parts, has paint residues and the box is open, and it has taken 15 days to arrive.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/08/2023 à 18h05 following a purchase from 12/08/2023

very good, but I was surprised that my paints arrived in a soft envelope rather than a small cardboard box.

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Verifizierter Käufer

Rating: 3 out of 5

Published on 21/08/2023 à 13h32 following a purchase from 26/07/2023

Received order several weeks later than it claims on the website (about one week)

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Verifizierter Käufer

Rating: 4 out of 5

Published on 21/08/2023 à 10h57 following a purchase from 03/07/2023

As always, everything is fine!

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Geverifieerde Koper

Rating: 4 out of 5

Published on 21/08/2023 à 08h07 following a purchase from 16/08/2023

Everything right on time, and neatly packaged.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 21/08/2023 à 03h09 following a purchase from 23/07/2023

The products really aren't that great. There's tape on the joints and the plastic is really light. As for service, when you mark a product in stock, you shouldn't have to wait two weeks for delivery. We need to improve on this last point.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 20/08/2023 à 18h13 following a purchase from 02/08/2023

Nice kit for nice price, however shipping took longer than expected and hardly any communication about this, could be better

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/08/2023 à 17h29 following a purchase from 04/08/2023

Navigation on the site, at least on mobile, isn't very fluid or intuitive, but it's fine, delivery was fast and the package was well cared for.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/08/2023 à 16h29 following a purchase from 14/08/2023

100/100 satisfaction

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/08/2023 à 16h26 following a purchase from 11/08/2023

as usual not enough gloss not enough colors and then the discount of 5 percent for a purchase of 100 euros not good that I do not have a big pension so I can not afford thenb I will not buy paint to let it harden in the pot waiting to use voila the result of my experience good day jack

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Geverifieerde Koper

Rating: 4 out of 5

Published on 20/08/2023 à 16h22 following a purchase from 01/08/2023

Great delivery, no complications. And nice that you were still able to deliver the products I ordered. Pricey though, well.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/08/2023 à 11h42 following a purchase from 27/07/2023

Despite the long delay, the figurines have arrived. They look fine.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 20/08/2023 à 09h44 following a purchase from 06/08/2023

everything nicely depicted

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/08/2023 à 08h16 following a purchase from 11/07/2023

it does not protect products during transport

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Verifizierter Käufer

Rating: 3 out of 5

Published on 19/08/2023 à 17h17 following a purchase from 09/08/2023

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/08/2023 à 17h02 following a purchase from 28/07/2023

customer service is very good.my main interest is 1/72 napoleonic military figures and my favorite brand, Zvezda, is prohibitively expensive.something I find hard to understand, especially since I don't have this problem with my other retailers.

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Comprador Verificado

Rating: 4 out of 5

Published on 19/08/2023 à 09h12 following a purchase from 20/07/2023

I had a problem with the reception of the package, but fortunately they solved the problem.

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Comprador Verificado

Rating: 3 out of 5

Published on 19/08/2023 à 00h07 following a purchase from 10/07/2023

The timing and tracking have taken too long, more information on the process would be encouraging. The shipment is correct.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 18/08/2023 à 17h23 following a purchase from 05/08/2023

in order

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Geverifieerde Koper

Rating: 3 out of 5

Published on 18/08/2023 à 15h55 following a purchase from 07/08/2023

Order took a long time to arrive. These were needed on promised delivery date but arrived much later so I had to order this order elsewhere and received it faster

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Verified Buyer

Rating: 4 out of 5

Published on 18/08/2023 à 15h25 following a purchase from 13/04/2023

Great collectable figure arrived just after the stipulated time , but because it's not available at retail it's good for a UK delivery .
The communication with the seller and update was also helpful