Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
They list items on their website they don't have. I don't want to say it's a scam, but it's pretty close. They disregarded my email instructions regarding my order and took their own actions. Very disappointing.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/07/2023
Clear homepage. Ordering and shipping went smoothly. I was informed about a delay in delivery without being asked.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/07/2023
very good
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/07/2023
All good, product matching the description. Insufficient gift package and delivery time a little too long.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/07/2023
🫵 Everything is fine
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 14/07/2023
The special radar tower I bought with previous order , expensive and quality pulls at nothing for a collector-builder .To place so many orders with you this is really very poor result , really leaves much to be desired .
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/05/2023
Great website, great collection, customer service did take several days for me to get a response, but was otherwise well served.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2023
My order was over a month late and I couldn't get an exact delivery date!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2023
No luck with this order, three months for delivery after two phone calls and two emails with no response, so yes, just one star, and I will no longer be a customer of this site.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 11/07/2023
My order was delivered quickly. Unfortunately, the color number labels were glued over all the colors. It was very time-consuming to wash these stickers off without damaging the stickers underneath.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 10/07/2023
A stock order taking almost 14 days instead of three days. Probably 1001 hobbies had to order the product from Japan first and then send it to me. Really sad when the item is listed as stock with the mailbox package also having to cost at least 6.95. This was my first and also my last order at 1001hobbies.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/06/2023
There were some problems with the stock of some products so it took a while, but as soon as it was shipped it arrived within 3 days and in very good condition.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 11/07/2023
All ok
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/07/2023
I received a broken 80€ figure. After I contacted them, of course, they wanted to give me a 15€ voucher (for a broken 80€ figure ???). Since I was not satisfied, they wanted me to absolutely destroy the figure and send a picture. Only then would I have gotten a new one, so I preferred to take the 15€ and fix the figure with some glue, but I have to say that the shipping and how it was packed was absolutely bad.
At least 3 stars because the support is nice and replies quickly
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 13/07/2023
When I placed my order it was supposed to ship within 1week. After 2 weeks I received my order. My messages on your site were not responded to. You guys are even slower than aliexpress. I will never order anything from you again. Worthless mess.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 17/07/2023
There was a spray can of Tamiya TS17 missing. I reported that, but haven't gotten a response yet.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2023
The first order placed on 17/07/23 arrived on 26/07/23. The second order, placed on 18/07/23, has not yet arrived (27/07/23). To be improved!
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 18/07/2023
fast delivery items at reasonable price not excessive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
xxxx
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2023
Very long delivery time. Impossible to reach them by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2023
service too long for last order
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 13/07/2023
We ordered a helicopter for our son. The packaging had already been opened once and the remote control was missing. Tears flowed at the birthday table. My son asks me every day if I have reached anyone at 1001 - unfortunately not. I am now getting the money back via Paypal. Never ever again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2023
Run away! Deadlines not met, customer service in freewheel mode: unable to do what's asked of them. A lot of stress and fruitless e-mail exchanges. A horror! All this to find myself running to find a replacement gift at the last minute, when I had ordered 2 items in March for an important birthday in June... Help!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2023
disappointed by the quality of the paint, throw away one can and the other will soon do the same.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/07/2023
The models were a gift to my husband for his birthday so I payed the extra for them to be gift wrapped. However the gift wrap was a lot to be desired it looked liked they couldn’t be bothered so had to redo it. Otherwise quick and easy.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/07/2023
Well and neatly taken care of. But find the delivery time very long. Is six days in between and I find that less.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/07/2023
I did not receive the item I ordered.
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Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 12/07/2023
The items arrived, but communication about delivery left a lot to be desired.
If you call them outside of business hours it seems like they have been closed for two years.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2023
Searching and ordering are clear and easy. However, there are inconsistencies between package tracking and carrier information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Hello, it's a shame that the product is not in stock and that it takes so long to receive the product ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2023
Searching for specific products a bit complicated
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/07/2023
Order was uncomplicated and arrived quite quickly. However, the contents were dirty/dusty.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/06/2023
The free shipping advertisement seems to be misleading because it does not explain when it applies and when it does not apply apart from the minimum purchase amount.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2023
The carrier damages the packages, which is a shame and not the first time. We should think about changing carriers or ringing the bell.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 06/07/2023
Not all items are cheap; in fact, some are out of the market.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/05/2023
Quality is really top even after 2 months, which I think is already a long time, the quality can make up for it.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/06/2023
Order took 5 weeks to arrive from the time it was ordered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/07/2023
Good for management Improve kits. Cutter a bit light Medium brushes. I have better Raphaël brushes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2023
Delivery on time. Model arrived in good condition. Less protective packaging than your Oups Model competitor.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/07/2023
I am very happy with the kit, only the delivery time was a bit long.
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