Customer reviews of 1001hobbies

The order went well

Delivery took a very long time; battery broken; now I am supposed to send the defective battery back so that they can see what the problem is; I ordered the product in May and have not been able to use it until today in mid-July; who knows what will happen next

From ordering to delivery, everything was perfect.
The price performance was fine.

Good product Too bad the cardboard packaging is torn and has damaged the model boxes.

After five weeks , which is super long , I finally received the order . half of the stickers were short . too bad , but I have not seen me again . I sent an email , but got no response to date .

I didn't receive the right order. Too bad everything was perfect until now. If your colleague Laure could get back to me, thank you.

Order perfect , little long delivery time.

excellent delivery on time and nicely packaged

Some of the pads do not come off, they are stuck together and I have to cut them to separate. Otherwise, I do thank you.
.Anne

The packaging was terrible and obviously the display case was broken, I claimed it and never heard from them again.

The product was perfect, just as I wanted it to be. It arrived on time and therefore my experience was good.

Accurate, on-time delivery, average prices!

I was skeptical at first, but it seems to be reputable. Shipping was a week longer than stated, but OK.

Mail with questions are not answered.Product is good.Price is clear you may like yourself I think.Delivery is Okay,not super fast.

Very poor delivery by the post office

Nothing to say

Good price for the model purchased, arrived relatively quickly with excellent packaging, a little high shipping costs.

. Quite good

Fine

Delay a little long but nevertheless correct

I am very unhappy, this is the second time I have ordered from this site and both times there have been delays in delivery. Product ordered on June 16th received on July 8th. There will be no third order. For a site that recommends buying French, you should be able to deliver within 3 days maximum. Comprenne qui pourra !

Bonjour , maquette commander sans problème , le seul soucis c'est le temps d'attente pour la livraison presque 15 jours alors que d'autre site livre entre deux et 5 jours maxi même les Belges livre plus vite . si non a part cela on est prévenue de l'arrivée du colis si non un bon site de maquette qui reste pas donner niveau prix.

Nothing in particular to report, despite a slight delay in delivery

Too bad there wasn't a notification that the product purchased was out of stock. Then, good communication from the team. Once the product was available, fast delivery.

Very good

Slow delivery service and not specified at time of order.

Parcel lost but once relaunched, the parcel arrived quickly, very happy with the figurine :)

It's a pity that this time, as the packaging was flexible, the poorly protected contents were crushed. I still recommend it.

I am satisfied with the service and the purchase. Only one detail is missing for the fifth star. I would like a shipping channel that allows tracking of shipping and delivery. Still, it remains a positive experience.

Delays a little long, but serious delivery

Too many incomprehensible emails and very long waits.

Delivery time a little long,but above all no reaction to emails or phone calls.Impossible to contact them.

The site is well organized but perhaps a hair confusing.

It is that I received a voucher for this site otherwise I would never have ordered through this site. But it turns out they are scammers.
1. Free delivery from spending 100 euros, quite high but with such a store you're soon there anyway. I order here for 160 euros and use my vouchers. But they are not seen as money but as a discount code so you still have to pay shipping costs. Ridiculous 2. You order some things, half of them are delivered, namely all the small stuff, but you can forget about the big and expensive kit. If you then contact the customer service you get a response if you can send pictures because it should be in the box. Responded twice now and 2 weeks later and never heard anything back. Never buy anything here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2 weeks to receive an order is pathetic, unacceptable. A serious lack of professionalism.

It was dispatched within a week as stated. It arrived well packaged. The product itself was unfortunately not quite the quality I had hoped for, but 1001Hobbies can't help that. I would order here again

I didn't even get half of my order but paid for it. I actually want my money back.

No problem

1001 Hobbies has a wide range of products available, some of which I have not seen available from any other on line site. There service has been reasonably quick and reliable given the distances involved and their prices are not unreasonable. They do respond when there are problems with orders and handle them satisfactorily.

good price, fast delivery