Customer reviews of 1001hobbies

I was initially impressed by the great price. So I ordered immediately. Then searched for reviews and....oh shock found many negative ones. Waited and checked the shipment status again and again. Suddenly it said "not available". Checked the website and found out that the kit would not be available for another week, even if ordered immediately. I waited and...got lucky! and received the kit at the end of the week after all, which means a delivery time of two weeks, which is understandable when you know that they are based in France and not in Germany as the name suggests!
Conclusion: Despite the tempting prices and the low postage, not necessarily the first choice when ordering.

Items are pretty easy to find in the online store, nice that if you place an item in the cart, you can return exactly to the page you had left.

Excellent except for the delivery time which takes too long.

I am satisfied with the product requested, I can only say that the deadlines were met for a first purchase on your site I could I think renew. Thank you️

I had to worry about a missing product. Still acceptable. But waiting for information in this case.

As ordered, fast and efficient.

Eduard kit arrived on time and on target, but packaging was merely bubble wrap over an un-shrink wrapped flimsey Eduard box. This packaging is insufficent for travel to Canada. The box was damaged, the contents visible to the delivery system, but somehow, it survived contact with reality and got to me.

Of negative I must say that from the date of my order,not 19 SET but first of SET,to the arrival, unexpectedly, of the product without being able to ccomunicate by phone for V/s closure, at least so answered the secretary, nor by email, so much so that PAYPAL, in attesda of V/s communication has determined to mrimborsami the expense. That said I arrived, I repeat unexpectedly, the product and I took care to call you to make payment to 1/2 transfer. So much has been my experience with you edi consequently the review

Satisfactory in the whole process. Information on shipping and delivery could be improved.

All correct, the only thing, the delivery at the post office.

the loss of a star is due to the announcement of availability on the site which is not, hence an order received with one product less but with a credit note. It's a pity this information wasn't passed on before delivery. Everything was received within a satisfactory time, quality of packaging, customer service responds quickly which is quite good.and rare sometimes. This is my second order and I am satisfied with this merchant. I suggested that they stick the French safety labels on so that they don't hide the Tamiya references, because when you have 3 or 4 grey models, the covers aren't enough to distinguish them.

It arrived on time and perfectly packaged.

New to this store... so no feedback.

Delivery earlier than expected

Bonjour, l'impression est parfaite MAIS DOMMAGE que les INSTRUCTIONS de montage ne sont pas en FRANCAIS.surtout pour une société Française de ventes!!!!.... Cordialement

I had to e mail after the order myself and then received a link for T&T which did not work. Fortunately the item ordered arrived the other day, well packaged for which thanks.

This is the second time I have bought plastic models from you and I don't understand why the first time I got the package without any problems, but the second ,not finding me, I had to go to the post office to pick it up as registered mail.Otherwise everything ok

Very good

Would never use again. Avoid!!!!!!

Order arrived 1 day late. It was stated 3-6 working days, arrived on the 7th.

There is talk of a credit note. Does this mean that a puzzle will not be delivered? (Only 4 of the 7 puzzles ordered have arrived so far)

Navigation a little complicated: sorting by scale is not always rigorous. The site's ergonomics need to be reviewed.

All ok as far as the goods are concerned. shame about the shipping time which is a bit long

Delivery was very first l, but felt a little misled as the company is actually based in France despite having a .co.uk url. Luckily I did it get charged customs or additional taxes

HORRIBLE experience! They sent me the wrong items and I had to pay super expensive taxes because of their mistake. They don't help to resolve the issue that they created. Very unprofessional and I am forced to fill a claim which is a big waste of time that we all could have avoided but apparently it is too hard for the seller to even respond to my messages. Unbelievable, AVOID at all cost.

Delivery too slow

this was my 2nd delivery, so far fine

Fast and punctual delivery

The items are very good. But delivery, much too long.

correct delivery

I have not yet received the model

Was not as securely packaged as usual (arrived in one piece ), but arrived 10x faster (7 business days and from another country). Keep ordering gifts from one piece here for my boyfriend 🥰

It's a pity when you've been waiting for an order for three or four weeks to have to phone to find out why...

Very good site with a large selection of products. Searching the site is not always easy. Lack of search filters in my opinion compared to other sites. Otherwise always well packaged and fast shipping. Satisfied with every order. I recommend this site.

Products very good, but carrier not good at all, packing box quite damaged.

1 article not available now have voucher of almost 40 euros

delivery took a while (out of stock) but eventually arrived. thank you.

Wouldn’t know haven’t received item yet

Good packaging, on time delivery and good quality goods.

Received quickly and as ordered ... thank you