Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I made a mistake in my order and the next day it was totally impossible to contact them to change it, both by email and by the Customer Service phone. I was calling within their schedule every 10-15 minutes and they never picked up the phone. I sent three emails and they answered me after 4 days, when the complete order had already left their warehouse. Now I have to make the return from Spain and pay the shipping costs. Very disappointed with the customer service.
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Alain A.
Rating: 3 out of 5
following a purchase from 20/12/2024
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
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jluc B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast, 10/10 service from start to finish
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 10/11/2024
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
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Gilles H.
Rating: 5 out of 5
following a purchase from 05/12/2024
Delivery times respected. The order corresponded to my expectations. Very satisfied!
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Dominique S.
Rating: 1 out of 5
following a purchase from 17/12/2024
Delivery out of time product not in conformity and no contact possible
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Response from 1001hobbies
Hello Mr Senne, We regret this error and apologize for the delay in processing your order. We would like to inform you that your car was ordered from our supplier the day after you placed your order. We received the product on 23/12/2024 and immediately handed it over to the carrier on the same day. However, despite all the care taken in shipping our parcels, we regret to inform you that the parcel remained blocked for 4 days (December 23, 24, 25 and 26) on the Colissimo platform in Isère. As a result, delivery could only be made on 27/12/2024. We understand your surprise, but this is a particularly busy period for carriers. We apologize for this delay, which is beyond our control. Sincerely, The Customer Service Team
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Catia B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Great so
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José Salvador Z.
Rating: 5 out of 5
following a purchase from 09/11/2024
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Bibi T.
Rating: 5 out of 5
following a purchase from 11/12/2024
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
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pascal W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very satisfied
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Bert H.
Rating: 5 out of 5
following a purchase from 16/11/2024
very good
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sophie F.
Rating: 5 out of 5
following a purchase from 20/12/2024
Nickel very happy, received on time
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Daniele G.
Rating: 5 out of 5
following a purchase from 21/12/2024
All was respected delivery time delivery ok
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jean-marc R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast delivery and very reasonable shipping costs.
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Rolf E.
Rating: 5 out of 5
following a purchase from 01/12/2024
The delivery time of my order had been extended. I was nicely informed about this. Meanwhile, the order has arrived. I am very satisfied.
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Maryline B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good product
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Francois A.
Rating: 1 out of 5
following a purchase from 30/11/2024
I can't stand being asked my opinion anymore.
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Response from 1001hobbies
Hello, We completely understand your feelings and are sorry if our requests for advice have caused you any inconvenience. Our sole aim is to improve our services through customer feedback, but we fully respect your wish not to be asked again. If you wish, we can ensure that you no longer receive this type of request. Please let us know. Thank you for your understanding, and we remain at your disposal for any questions or assistance you may require. Sincerely, 1001hobbies
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Vittoria S.
Rating: 5 out of 5
following a purchase from 14/12/2024
Excellent service
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Alain C.
Rating: 5 out of 5
following a purchase from 16/12/2024
Easy to buy on the site. Fast delivery. Super
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alain V.
Rating: 5 out of 5
following a purchase from 19/12/2024
.fluid navigation and very good to find what I'm looking for so I recommend without any problem
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Natalia V.
Rating: 5 out of 5
following a purchase from 12/12/2024
I have ordered game figures from Anime, all of very good quality, fast delivery and good discount
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Renato F.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very professional
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Alberto C.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great products and shipment arrived on time as predicted.
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ulf G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Everything went well.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Serge M.
Rating: 5 out of 5
following a purchase from 19/12/2024
Great selection, fair price, fast shipping. In my top 5 ️
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our selection and service. We are honored to be in your top 5! See you soon for new orders!
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JAN D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Impeccable product, fast delivery. I am very satisfied.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pablo A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Good, on time and with information.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Marzio S.
Rating: 5 out of 5
following a purchase from 19/11/2024
Ottomo
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Sophie D.
Rating: 1 out of 5
following a purchase from 30/09/2024
Order from 15/09 only now received. After few emails no communication.
As a self-employed person I really needed this article. You have lost me as a customer. Dig really can not !
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J H.
Rating: 5 out of 5
following a purchase from 19/12/2024
Nice items. clear information during delivery. smooth delivery
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Jorge C.
Rating: 5 out of 5
following a purchase from 04/12/2024
Everything perfect...
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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christophe C.
Rating: 3 out of 5
following a purchase from 30/11/2024
Shipment corresponds to the order but delivery times are particularly slow!!!!
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Response from 1001hobbies
Thank you for your feedback. We are sorry that the delivery times were not up to your expectations. We understand that this can be frustrating and we are doing our best to improve these times. Thank you for your patience and see you soon!
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Pascal K.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very happy with it, delivery was perfect
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YULIIA S.
Rating: 5 out of 5
following a purchase from 15/12/2024
Everything was delivered quickly, the Seishu was great. Many thanks ️
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Paulo M.
Rating: 5 out of 5
following a purchase from 06/12/2024
Super product, super fast shipping. Thank you
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sonia C.
Rating: 1 out of 5
following a purchase from 10/12/2024
The order received does not correspond to the order placed
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Andrea B.
Rating: 5 out of 5
following a purchase from 03/12/2024
1A super always gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Twan C.
Rating: 5 out of 5
following a purchase from 29/11/2024
Fast delivery
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Jorge C.
Rating: 5 out of 5
following a purchase from 13/12/2024
Competitive price, well organized delivery. Recommended.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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gilles D.
Rating: 5 out of 5
following a purchase from 24/11/2024
Received on time perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery lived up to your expectations. See you soon for your next orders!
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