Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3 and 5 stars

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A
Agnese D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Impeccable! I recommend
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Jean-Yves T.
Rating: 5 out of 5
following a purchase from 23/09/2024
Pre-ordered model, delayed delivery, kept informed: top-notch. Delivery: everything OK.
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Donald P.
Rating: 5 out of 5
following a purchase from 04/01/2025
Shipping was timely considering the distance it came from
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Mathieu R.
Rating: 5 out of 5
following a purchase from 20/01/2025
Ordered Monday morning, received Tuesday at noon super fast, well packaged. Thank you so much!
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Ivan V.
Rating: 5 out of 5
following a purchase from 11/01/2025
Happy with the service of the store, good assortment of products, correct prices, possibility of free shipping. Recommendable.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect as usual! Small delivery problem quickly solved. Efficient, friendly and fast. Thank you all and happy new year 2025
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María S.
Rating: 1 out of 5
following a purchase from 21/12/2024
The whole process was a disaster and full of problems. From the delivery, which was not on time despite paying high premium shipping costs, it was delivered more than a week late and at a different address, I had to search through all the mailboxes on the street. I had to search through all the mailboxes in the street. I am still in the process of returning it and I can't get a refund and close the incident. The only good thing is the customer service via email, at first it was fast, then it stopped being fast too.
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Stuart T.
Rating: 5 out of 5
following a purchase from 11/01/2025
Excellent, Thank you
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Christian L.
Rating: 5 out of 5
following a purchase from 13/01/2025
professionalism, speed of delivery and quality of items.
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Henk S.
Rating: 3 out of 5
following a purchase from 08/01/2025
Delivery poorly packed and took very long, came from France indicate this when ordering. Also indicate that free delivery is only with pickup. Now you only find out when it is ordered/paid. Still satisfied hence the sufficient greetings Henk
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Sandrine R.
Rating: 5 out of 5
following a purchase from 09/01/2025
Very well informed of the progress of my order. Bravo
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M. G.
Rating: 5 out of 5
following a purchase from 22/12/2024
I will buy from this company again, good service all around
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Marc A.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very good, TOP
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Rafinderkumar G.
Rating: 5 out of 5
following a purchase from 25/12/2024
Nice overview looks nice
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Raul M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Delivery on time and without incident
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Roberto C.
Rating: 3 out of 5
following a purchase from 28/12/2024
You should check order status and take action before the customer does. After 2 weeks after payment, order confirmation was still missing. After the reminder however the order was processed and arrived correctly.
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Danny M.
Rating: 5 out of 5
following a purchase from 02/01/2025
Top service!
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Didier P.
Rating: 5 out of 5
following a purchase from 16/01/2025
Perfect . Item conforms to specifications and is well packaged
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Christian V.
Rating: 5 out of 5
following a purchase from 19/01/2025
Too bad the paint reference number is hidden by a hazard warning.
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Jean Pierre H.
Rating: 5 out of 5
following a purchase from 17/01/2025
Super
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Firstname M.
Rating: 5 out of 5
following a purchase from 17/01/2025
Perfect transaction through and through
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Alain G.
Rating: 5 out of 5
following a purchase from 19/01/2025
I'm very happy and satisfied shopping at 1001 Hobbies. There's a very wide choice and the prices are very attractive.
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Pascal L.
Rating: 5 out of 5
following a purchase from 21/12/2024
ok ok
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Federico M.
Rating: 5 out of 5
following a purchase from 13/01/2025
Delivery date delayed a few days from that originally stated, but customer service quick in response and package arrived undamaged.
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David P.
Rating: 5 out of 5
following a purchase from 12/12/2024
Excellent products and fast shipping
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David F.
Rating: 5 out of 5
following a purchase from 16/01/2025
Perfect
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Peter R.
Rating: 3 out of 5
following a purchase from 20/12/2024
Unfortunately a very long delivery time this time
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Ko K.
Rating: 5 out of 5
following a purchase from 15/12/2024
Excellent service
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Jeff H.
Rating: 5 out of 5
following a purchase from 22/12/2024
Order processed quickly
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Robert M.
Rating: 3 out of 5
following a purchase from 18/12/2024
It was not really clear to me that the item I ordered (warlord starter set) was not in stock and that I ordered it not in the Netherlands but in France, so it took longer than expected. Items were delivered well in the end.
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Pascal D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Simply ordered. Arrived faster than expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Tanja H.
Rating: 5 out of 5
following a purchase from 11/01/2025
Delivery more than punctual, well packaged. Item as expected, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Laurent T.
Rating: 5 out of 5
following a purchase from 04/01/2025
It took a while to arrive but it's there and in good condition.
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Bruno F.
Rating: 5 out of 5
following a purchase from 01/01/2025
Good communication
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Sébastien B.
Rating: 5 out of 5
following a purchase from 17/01/2025
Delivery in 1 day very expensive but on time! So very fast!
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Niels P.
Rating: 1 out of 5
following a purchase from 05/12/2024
I placed an order beginning of December for making some christmas decorations. 1001 hobbies were so kind to wait 2 weeks before sending it with the result that it all arrived after christmas. Absurdly poor and stupid level of service! The one star necessary must be for not charging extra for keeping it on stock for the two weeks.
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Alexandre A.
Rating: 3 out of 5
following a purchase from 18/12/2024
Order placed in early December and received a month later...
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Andrea R.
Rating: 5 out of 5
following a purchase from 21/12/2024
You are unsurpassed
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Th. P.
Rating: 5 out of 5
following a purchase from 02/01/2025
Order fine to follow and received in good condition. Also, the order met expectations.
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Nerea B.
Rating: 1 out of 5
following a purchase from 13/12/2024
I bought two products 15 days before Christmas and it said they would arrive in a week. They did not arrive when it said, they did not notify me. After several unanswered calls I was told that they would arrive after Christmas, but in addition to being very late I only received one product. Bad communication and a disaster with the delivery. I ended up getting my money back for the other product.
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