English 
L
Rating: 5 out of 5
Fast shipping. Before Christmas.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 690 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect transaction! Delivery to the relay as planned, item in perfect condition very satisfied, thank you to everyone!
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A
Rating: 1 out of 5
I am very dissatisfied.
Delivery guaranteed according to the site before Christmas .
Delivery on January 10th .
I can hear in this period that there are delays but do not guarantee your deliveries to continue to take orders knowing that you can not meet your commitments.
In short, once the delivery has been made, no apologies and nothing. I ask for a gesture for the delay (I could have cancelled the order or sent it back) and then they send me an e-mail offering me (with an e-mail explaining my good luck) 5 euros as a voucher on a future order (my order was 110 euros).
Who are they kidding? I don't panhandle, so I'll leave you your 5 euros and buy my figurines elsewhere.
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Delivery guaranteed according to the site before Christmas .
Delivery on January 10th .
I can hear in this period that there are delays but do not guarantee your deliveries to continue to take orders knowing that you can not meet your commitments.
In short, once the delivery has been made, no apologies and nothing. I ask for a gesture for the delay (I could have cancelled the order or sent it back) and then they send me an e-mail offering me (with an e-mail explaining my good luck) 5 euros as a voucher on a future order (my order was 110 euros).
Who are they kidding? I don't panhandle, so I'll leave you your 5 euros and buy my figurines elsewhere.
D
Rating: 5 out of 5
Fast delivery times attractive price
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T
Rating: 5 out of 5
Material arrived intact.
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M
Rating: 5 out of 5
It took a little time to get here but considering it was shipped from France in excellent condition... I'm very happy with this purchase
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Rating: 5 out of 5
Simple order, fast processing, ultra-fast shipping, careful packaging.
Everything is perfect.
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Everything is perfect.
P
Rating: 5 out of 5
Very good as usual, fast delivery
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M
Rating: 5 out of 5
bonjour,j'ai attendu très longtemps avant l'expédition car il n'y avait pas de stock,mais la marchandise est arrivée conforme bonne ann62025
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R
Rating: 3 out of 5
Long delivery time and high shipping costs. The book I was expecting is more of a bound booklet and therefore far too expensive. The article is declared as a book in the store.
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T
Rating: 5 out of 5
Hello, Everything is TOP...the simplicity of ordering online, well-detailed site and very attractive prices. Recommendations ++.
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J
Rating: 5 out of 5
Everything perfect, great variety of products, good prices and fast shipping.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
B
Rating: 1 out of 5
They lie about the shipping date. A shame that you have to pay so much and then they are a week late.
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U
Rating: 5 out of 5
Clearly and systematically structured. Easy to understand and you can find your personal wishes immediately
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
No comment
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E
Rating: 5 out of 5
Very satisfied with the product.
Great packaging.
Competitive price.
Fast delivery.
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Great packaging.
Competitive price.
Fast delivery.
I
Rating: 5 out of 5
Bom preço e entrega super rápida.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
M
Rating: 5 out of 5
Clear homepage. Wide range of products. Reliable and fast shipping. Fair prices.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
N
Rating: 5 out of 5
Top!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
V
Rating: 5 out of 5
Perfect and very fast
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P
Rating: 5 out of 5
a store that can meet our demands is becoming increasingly rare!!!
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I
Rating: 5 out of 5
Easy to access and find the product you're looking for
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J
Rating: 5 out of 5
Excellent delivery
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J
Rating: 5 out of 5
Compliant order, good staff responsiveness and fast delivery.
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J
Rating: 5 out of 5
Never disappointed
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L
Rating: 5 out of 5
large selection, reasonable price, fast shipping!
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B
Rating: 1 out of 5
Not clear enough
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Response from 1001hobbies
Hello, Please let us know if there are any points you feel are unclear. Sincerely, Laure
C
Rating: 5 out of 5
Top on time
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A
Rating: 5 out of 5
Everything perfect. Quick shipment.
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C
Rating: 5 out of 5
Good product
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
F
Rating: 5 out of 5
Page very easy Good communication Fast delivery
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 1 out of 5
Refusal to take back faulty product
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Response from 1001hobbies
Hello Mr Mougenot, We sincerely regret your opinion and apologize for this incident. We would like to point out that you contacted our customer service department on January 6 at 1:58 pm to express your dissatisfaction with the missing part (the wood glue) and the difficulty in understanding the instructions. As soon as we received your message, we offered to return the model. However, you informed us that you had already started assembling it. Under these conditions, and in accordance with our general terms of sale, we are unfortunately unable to accept the return of a model that has already been opened. We remain available for any other request. Best regards, 1001hobbies
M
Rating: 5 out of 5
Product delivery was during a busy time. Delivery time was therefore not as first indicated. I had been informed that it was delivered faster. Fortunately, it all worked out because a friend was able to pick up the destination.
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P
Rating: 1 out of 5
Poor packaging, 2 models broken, soap not used.
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Response from 1001hobbies
Hello, We apologize for this incident. We invite you to reply to the e-mail sent on 23/12/2024, which we have also resent today. You can send photos of this model to [email protected]. Sincerely, 1001hobbies
C
Rating: 5 out of 5
Excellent site, quality products, well protected order
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J
Rating: 5 out of 5
super satisfied
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A
Rating: 5 out of 5
on time shipment and excellent delivery
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S
Rating: 3 out of 5
The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
A
Rating: 5 out of 5
Miniatures with excellent detail, shipped on time as expected. Thank you
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S
Rating: 1 out of 5
2 mails were sent without any response except to tell me that my file is pending. I never received my package knowing that the relay point gave it to someone else and nobody seems to care about the problem.
So my first and last order with you.
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So my first and last order with you.
Response from 1001hobbies
Hello, Customer Service will contact you today. Best regards, 1001HOBBIES