Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 690 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 3 and 5 stars

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M
Marie-Hélène G.
Rating: 5 out of 5
following a purchase from 14/12/2024
Clear website and fast delivery
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Miguel F.
Rating: 5 out of 5
following a purchase from 06/12/2024
As usual, everything perfect. Impeccable packaging and item in excellent condition. Thank you very much.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Birgit Maria L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Delivery took a while, but that's probably due to the long journey. Otherwise everything was as described. Personally, I don't need so many emails with delivery updates
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Raymond B.
Rating: 1 out of 5
following a purchase from 18/12/2024
in the parcel there was only one product,exit sunshine tour book nooks .what to be dissatisfied.
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Response from 1001hobbies
Hello, We regret this review and apologize for this incident. As indicated in our e-mail of 02/01/2024, this product was unfortunately no longer available. We have therefore issued a refund for the Sunshine Town Book Nook, which was not included in your order. Please do not hesitate to contact us should you have any questions or require further information. Best regards, 1001hobbies
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Cyril C.
Rating: 3 out of 5
following a purchase from 16/12/2024
Out of an order of 5 items, only 3 were received. I did get a credit note, but I was very surprised that the missing items were listed as available on your site (and are still available).
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Lars S.
Rating: 3 out of 5
following a purchase from 06/12/2024
took a long time
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Luca R.
Rating: 5 out of 5
following a purchase from 25/11/2024
All ok
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Patrick T.
Rating: 5 out of 5
following a purchase from 29/12/2024
speed of dispatch of my order
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Jayne A.
Rating: 5 out of 5
following a purchase from 06/12/2024
very pleased with my purchase
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Julian S.
Rating: 3 out of 5
following a purchase from 19/12/2024
Significantly longer delivery time than stated online
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Joachim K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Sometimes the shipment simply takes a very long time, but the goods arrive.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Joachim K.
Rating: 5 out of 5
following a purchase from 15/12/2024
Sometimes the shipment simply takes too long, but the goods arrive.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sven S.
Rating: 5 out of 5
following a purchase from 07/12/2024
everything worked great!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Julie T.
Rating: 1 out of 5
following a purchase from 29/11/2024
The joystick I ordered was faulty and after contacting me by email and making several phone calls, no one contacted me to offer a solution.
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Response from 1001hobbies
Hello, We regret your experience and apologize for this incident. In order to be able to set up an after-sales service with our supplier, we would need the after-sales service form that was sent to you by e-mail. Could you please send it back to us as soon as possible? Please do not hesitate to contact us should you have any questions or require any further assistance. Thank you for your understanding, and we wish you an excellent day. Sincerely, 1001HOBBIES
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Andreas K.
Rating: 5 out of 5
following a purchase from 08/12/2024
Everything went smoothly.
It even arrived earlier than stated, so nothing negative to report.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Pablo S.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast and perfect
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Herman R.
Rating: 5 out of 5
following a purchase from 27/12/2024
Everything fine.
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François L.
Rating: 5 out of 5
following a purchase from 01/01/2025
From search, if you know what you're looking for, to ordering and delivery, everything is top-notch.
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Christian F.
Rating: 5 out of 5
following a purchase from 01/01/2025
very good, delivery within 48 hours.
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Annie F.
Rating: 5 out of 5
following a purchase from 05/12/2024
delivery on time nothing to complain about
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Christophe C.
Rating: 5 out of 5
following a purchase from 12/12/2024
''''
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Frank M.
Rating: 5 out of 5
following a purchase from 01/12/2024
Good product. Delivery time good, at least the part came from France. Will continue to follow the offer at 1001hobbies.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Ugo D.
Rating: 3 out of 5
following a purchase from 15/12/2024
1001hobbies seems to be a Dutch web store, but my order was shipped from France, so it took 10 days (admittedly during the end of year period) for my package to arrive. Otherwise, everything was correct.
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Roberto G.
Rating: 5 out of 5
following a purchase from 25/12/2024
Quality product. Fast delivery.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Florian K.
Rating: 5 out of 5
following a purchase from 19/12/2024
Fast delivery. Good quality. Products are as advertised.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Wolfgang E.
Rating: 5 out of 5
following a purchase from 16/12/2024
:-) super
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sebastián E.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast delivery good quality and I will recommend to friends many thanks
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Christopher L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Items arrived promptly and are of excellent quality!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Ricardo L.
Rating: 5 out of 5
following a purchase from 13/12/2024
All very well
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Fatiha B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Well-designed site
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André B.
Rating: 5 out of 5
following a purchase from 29/12/2024
It was perfect as usual, thank you.
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Fraenkel P.
Rating: 5 out of 5
following a purchase from 10/12/2024
Order complete, delivered after several weeks but with my agreement for a grouped delivery. On the other hand, the relay point was supposed to be the Monceau post office, 100 m from my home, but I was sent back to 14 rue du Colisée, Champs Elysees district, 12 € for parking!
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Lorenzo A.
Rating: 5 out of 5
following a purchase from 26/12/2024
Clear catalog, easy way of handling and payment. On-time shipping
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Cédric G.
Rating: 1 out of 5
following a purchase from 03/12/2024
I placed my order on 14/12/2024, all the products were supposedly available. 3 weeks later I still haven't received them!
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Response from 1001hobbies
Hello, We regret your experience and apologize for this incident. We would like to inform you that the products you have ordered are cross-docked, which means that they are ordered directly from our supplier. In this case, the product is only available from our UK-based supplier, which explains the additional delay. We are sorry that this information did not come to your attention when you placed your order, and we apologize for the delay in shipping your order. Please do not hesitate to contact us should you have any questions or require further assistance. Sincerely, 1001hobbies
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Dominik S.
Rating: 5 out of 5
following a purchase from 05/12/2024
Everything was great! Gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Eric G.
Rating: 5 out of 5
following a purchase from 09/12/2024
As described
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Stacy D.
Rating: 5 out of 5
following a purchase from 29/12/2024
impeccable
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Cassie T.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was kept apprised of the delivery status of the item and it was delivered timely. The item was received in great condition and given to a very excited birthday boy..
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Viviane B.
Rating: 5 out of 5
following a purchase from 30/12/2024
Everything was perfect, from the order to the super-fast delivery.
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J. V.
Rating: 3 out of 5
following a purchase from 07/12/2024
Good
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