Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 292 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 3 and 5 stars

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F
Fred B.
Rating: 3 out of 5
following a purchase from 21/11/2024
Delivery takes way too long
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Response from 1001hobbies
We are sorry that the delivery took longer than expected. We understand that this is annoying and would like to help you resolve the issue.
T
Thomas L.
Rating: 5 out of 5
following a purchase from 13/11/2024
Everything is great - gladly again
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
C
cyrille G.
Rating: 5 out of 5
following a purchase from 20/11/2024
Excellent
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
R
Ronald V.
Rating: 5 out of 5
following a purchase from 03/11/2024
nice site with lots of choice, and fast delivery.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
S
Sorena H.
Rating: 5 out of 5
following a purchase from 20/11/2024
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
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Response from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
L
Leo R.
Rating: 3 out of 5
following a purchase from 29/10/2024
Moderate
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Emanuel B.
Rating: 1 out of 5
following a purchase from 07/11/2024
Never received the parcel it is the amentable and paid and not refunded it is a scandal I will speak about it on Internet of this very bad experiance
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Response from 1001hobbies
We are very sorry to hear that you have not received your package and that this has caused you a bad experience. We understand your frustration and thank you for your patience in resolving this incident.
M
Marie T.
Rating: 3 out of 5
following a purchase from 25/11/2024
Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!
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Response from 1001hobbies
Thank you for your return! We're delighted that the goods were undamaged, despite the damaged cardboard box. As for the quality of the model, we hope that once assembled, it will better meet your expectations. Please do not hesitate to let us know your impressions after assembly. We'll be happy to answer any questions you may have.
E
Elzo S.
Rating: 3 out of 5
following a purchase from 21/11/2024
Not always clear on website.
Shipping took a long time. Could be due to crowds. But a work remains kang
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Response from 1001hobbies
Thank you for your feedback! We understand that the website can sometimes not be completely clear and we take your comment to heart to improve this. Regarding the long shipping, we do our best to minimize delays due to crowds, but we understand that it can be annoying. We hope you will have a faster experience next time. Thank you for your patience!
J
Jean-Marc D.
Rating: 5 out of 5
following a purchase from 20/11/2024
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
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Response from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
V
Vivien A.
Rating: 5 out of 5
following a purchase from 24/11/2024
meets my expectations
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
J
Jacques O.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very satisfied
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
R
Roberto S.
Rating: 5 out of 5
following a purchase from 29/10/2024
congratulations, they have several quality products
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Response from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
L
Luc D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Fast delivery, everything well intact. Great price for a local company
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Response from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
J
JEAN R.
Rating: 5 out of 5
following a purchase from 08/11/2024
Serious site. Quick response to messages.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have appreciated the responsiveness of our service. Your satisfaction is our priority, and we will always be there to meet your needs. We hope to see you soon!
M
Milan C.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very top good
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
J
jean-pierre M.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good but too much useless advertising I only buy what I want Too much advertising kills advertising
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Response from 1001hobbies
Thank you for your constructive feedback! We understand that too much advertising can be distracting. We appreciate your feedback and will work to make the experience more pleasant for you in the future. Please let us know if you have any other suggestions!
H
Henk K.
Rating: 1 out of 5
following a purchase from 03/11/2024
My experience is downright bad. I only received a package after several weeks which contained only half of the goods ordered 2 items worth €45.60 were not !!!! delivered. While I did receive an email claiming that all goods were delivered. Several emails to the customer service is so far not !!!! You are not reachable by phone. So I certainly do not recommend you and will also ask the modeling website Scalemates to remove your link from their website !!!
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Response from 1001hobbies
We are very sorry that you had such a negative experience. We apologize for this inconvenience and hope to resolve it quickly.
E
Eloise S.
Rating: 5 out of 5
following a purchase from 25/11/2024
Everything went smoothly. Very fast shipping. Thank you
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that the shipment was so quick and that everything went smoothly. See you soon for your next purchases!
C
Csaba V.
Rating: 5 out of 5
following a purchase from 24/11/2024
Great, hurry up.
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you were satisfied with the speed of your order. See you soon for new orders!
A
Alphonse G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Product delivered ahead of schedule ...! Bravo ....
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your product was delivered ahead of schedule. It's a pleasure to provide you with a fast and efficient delivery experience. See you soon for your next purchases!
E
Ettore C.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very good, impeccable service, caring and attentive. I recommend it!
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Response from 1001hobbies
Thank you so much for your great feedback! We are happy that you appreciated our service and attention. Your advice is very important to us! We hope to see you again soon for more purchases.
J
Juan Carlos P.
Rating: 5 out of 5
following a purchase from 22/11/2024
The shipping and tracking was very good, just like the purchase.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the shipping, tracking and purchase were to your liking, we look forward to serving you again soon!
M
Milan C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Very top done
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Response from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
M
madeleine M.
Rating: 5 out of 5
following a purchase from 15/11/2024
I've been buying models from 1001 Hobbies for a long time now. The service is impeccable and the staff helpful, warm, courteous and friendly.
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Response from 1001hobbies
Thank you so much for your loyalty and positive feedback! We're delighted that our service has always given you satisfaction, and that our team has been able to meet your expectations with professionalism and friendliness. It's a pleasure to accompany you in your model purchases! See you soon!
H
henri S.
Rating: 5 out of 5
following a purchase from 29/10/2024
Order arrived on time super Henri very good quote
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order arrived on time and that you are satisfied with your experience. The whole team thanks you for your confidence, and we hope to see you soon on our site!
M
Miguel A.
Rating: 5 out of 5
following a purchase from 21/10/2024
All ok
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything went well, see you next time!
B
Bas M.
Rating: 5 out of 5
following a purchase from 17/11/2024
On what I ordered, 1001Hobboes was the cheapest. The order then came from France, but was delivered quickly.
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Response from 1001hobbies
Thank you so much for your feedback! We're glad you found the cheapest offer at 1001Hobbies and that the delivery was fast, even though the order came from France. We hope to serve you again soon!
D
daniel A.
Rating: 5 out of 5
following a purchase from 14/11/2024
from order to delivery no problem ;
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your experience, from order to delivery, went without a hitch. We look forward to hearing from you!
C
Camillo F.
Rating: 5 out of 5
following a purchase from 16/10/2024
Excellent product
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Response from 1001hobbies
Thank you for your positive comment! We are glad you liked the product. If you need anything else, we are here to help you!
D
Didier R.
Rating: 5 out of 5
following a purchase from 02/11/2024
Everything is perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that everything worked out to your complete satisfaction. We look forward to working with you again in the future!
G
Gennaro C.
Rating: 5 out of 5
following a purchase from 06/11/2024
Excellent
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Response from 1001hobbies
Thank you very much!!! We are happy that you are satisfied. See you soon for more purchases!
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Eric B.
Rating: 5 out of 5
following a purchase from 08/11/2024
The site is clear and clean, my purchase went very well, fast and careful delivery, everything is perfect. Many thanks for the service :-)
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted to hear that your purchasing experience, as well as the delivery, were to your complete satisfaction. Don't hesitate to come back to us for your future needs; it will always be a pleasure to serve you!
M
maria jesus C.
Rating: 3 out of 5
following a purchase from 22/10/2024
In principle, and except for the fact that they sent me the wrong product, I am happy. We will see how the return and exchange for the product I paid for will be executed.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that you received the wrong product. We assure you that we will do our best to resolve this issue as quickly as possible. We appreciate your patience and look forward to resolving it to your satisfaction.
F
Flavio R.
Rating: 5 out of 5
following a purchase from 23/10/2024
Impeccable service, quick and well done site, shipping on time. Perfect product. Nothing to say, 5 full stars! Bravo
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Response from 1001hobbies
Thank you so much for your great feedback! We are really happy that you had such a good experience with our site and service. Your satisfaction is our priority, and we are grateful for your support. See you soon for your next purchases!
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Fausto I.
Rating: 5 out of 5
following a purchase from 22/10/2024
I found myself very well . I found everything I was looking for
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Response from 1001hobbies
Thank you so much for your feedback! We are glad you found everything you were looking for. Please come back and visit us again soon!
G
gilles M.
Rating: 5 out of 5
following a purchase from 10/11/2024
Perfect, nothing to complain about.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are happy that everything went well. See you soon for your next order!
J
Jan S.
Rating: 5 out of 5
following a purchase from 03/11/2024
A very good online store with a very large selection and good prices.
Ordering and delivery completely uncomplicated so very good.
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with the selection, the prices and the ordering and delivery process. We hope to welcome you back as a customer soon!
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Fabrizio R.
Rating: 5 out of 5
following a purchase from 03/11/2024
Impeccable on everything
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Response from 1001hobbies
Thank you for your comment! We are happy to hear that you were satisfied. See you next time!
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Bernard M.
Rating: 5 out of 5
following a purchase from 15/11/2024
well
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